1. 2 Like, Share, Follow, Tweet 3 Social Media in the Puget Sound.

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Transcript of 1. 2 Like, Share, Follow, Tweet 3 Social Media in the Puget Sound.

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2Like, Share, Follow, Tweet

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Social Media in the Puget Sound

What is FirstToSee ? Designed and architected as a regional system A Smartphone App to report incident information to

a responder– Trusted users– The public

A System to filter social media for incident information– Presents data in a map– Presents data in a tablular view

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The Smartphone App

iPhone and Android

Submit a report in 4 clicks6

FirstToSee System

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Your Agency’s Secure System Accessto View Reports and Tweets

Report Incidents in a Map View

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Report Incidents in Tabular View

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Common Situational Awareness

Smartphone app and social media reports

Turn on or off layers of information,

including buckets

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Create and List Rivers and BucketsView and manage drops.

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The System ArchitectureFirstToSee App

FirstToSee Map InterfaceFirstToSee System

CrowdMapSwiftRiverSocial Media

Public & Trusted Users

Database CloudTechnology

Web Page

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Your Incident Command System

FirstToSee App

FirstToSee System

Ushahidi SwiftRiver

Ushahidi CrowdMap

FirstToSee System Components

Amazon Web Services

The TechnologyCombination of smartphone technology with current open source tools. Can be integrated existing emergency management solutions to provide greater situational awareness.

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-- QUICK BREAK --

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The Everett Exercise At the Everett EOC– Incident commander, 3 staff– 18 trusted users

195 reports filed, 300 tweets Feedback:– Easy to use submit a report, suggested changes– Map and tabular display helped keep data organized

Conclusions:– Assign PIO/Ops to watch incoming data, no new staff– Will be more immediate information– Trusted users will be important 21

FirstToSee – Phase II Add video uploads Build redundancy and cybersecurity components System enhancements to all more filtering and other

data segregating tools Advanced natural language translation Marketing to the Public Allow agencies outside of WA to use the system

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Thank You to Advisory Board Partners US Coast Guard Port of Everett Everett Emergency

Management WA Fusion Center Port of Bellingham

WA Ports Association JHOC WSDOT Ferries PNWER Pierce County

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System Governance

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Ready to expand the Advisory Board All participating agencies Influence future direction of the system and app Governance on policies and practice Participate in Phase II implementation

Implementation Invite emergency response agencies– Send email to Eric Holdeman, view FirstToSee.org

Point of contact for each agency to:– Sign up trusted users and Receive incident reports

Sign agency agreement– Each agency is responsible for their own data & PRR– No agency liability

Participate in Advisory Board Governance meetings Training online or on-site

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Cost to Use FirstToSee Development has been funded by FEMA Port

Security Grant, FY08, Enhancing Maritime Security by Engaging Emergency Preparedness/Response Partners and the Public Through Social Media Applications

Sustainment– Pierce County will continue to support– Future costs will be agency data storage and

requested enhancements (or in Phase II)

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Benefits from FirstToSee Easy to use system Manage and use social media data during emergencies Trusted users add valuable reports Greater situational awareness, avoid rumors Map and tabular display of data Regional perspective Low to no cost More eyes on incident, immediate feedback Train the public to identify and report needed info

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More Info on the FirstToSee.org site

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FirstToSee Video