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1. 2 Like, Share, Follow, Tweet 3 Social Media in the Puget Sound.
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Transcript of 1. 2 Like, Share, Follow, Tweet 3 Social Media in the Puget Sound.
What is FirstToSee ? Designed and architected as a regional system A Smartphone App to report incident information to
a responder– Trusted users– The public
A System to filter social media for incident information– Presents data in a map– Presents data in a tablular view
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• Smartphone App– Submit a report of what
you see:• Category• Description• Photos• Location (x,y)
– Email confirmation that the report was received
– Agency (person) is emailed that a report has been submitted (by geography)
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The FirstToSee App
Common Situational Awareness
Smartphone app and social media reports
Turn on or off layers of information,
including buckets
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How Data is Categorized and Filtered In Twitter, only view tweets about WA Pre-plan Rivers and Buckets for drops (tweets)
FirstToSee will sort/filter drops into the buckets
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RIVER (media, agencies)
BUCKETSFlood
TrappedInjuried
DROPS
The System ArchitectureFirstToSee App
FirstToSee Map InterfaceFirstToSee System
CrowdMapSwiftRiverSocial Media
Public & Trusted Users
Database CloudTechnology
Web Page
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Your Incident Command System
FirstToSee App
FirstToSee System
Ushahidi SwiftRiver
Ushahidi CrowdMap
FirstToSee System Components
Amazon Web Services
The TechnologyCombination of smartphone technology with current open source tools. Can be integrated existing emergency management solutions to provide greater situational awareness.
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The Everett Exercise At the Everett EOC– Incident commander, 3 staff– 18 trusted users
195 reports filed, 300 tweets Feedback:– Easy to use submit a report, suggested changes– Map and tabular display helped keep data organized
Conclusions:– Assign PIO/Ops to watch incoming data, no new staff– Will be more immediate information– Trusted users will be important 21
FirstToSee – Phase II Add video uploads Build redundancy and cybersecurity components System enhancements to all more filtering and other
data segregating tools Advanced natural language translation Marketing to the Public Allow agencies outside of WA to use the system
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Thank You to Advisory Board Partners US Coast Guard Port of Everett Everett Emergency
Management WA Fusion Center Port of Bellingham
WA Ports Association JHOC WSDOT Ferries PNWER Pierce County
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System Governance
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Ready to expand the Advisory Board All participating agencies Influence future direction of the system and app Governance on policies and practice Participate in Phase II implementation
Implementation Invite emergency response agencies– Send email to Eric Holdeman, view FirstToSee.org
Point of contact for each agency to:– Sign up trusted users and Receive incident reports
Sign agency agreement– Each agency is responsible for their own data & PRR– No agency liability
Participate in Advisory Board Governance meetings Training online or on-site
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Cost to Use FirstToSee Development has been funded by FEMA Port
Security Grant, FY08, Enhancing Maritime Security by Engaging Emergency Preparedness/Response Partners and the Public Through Social Media Applications
Sustainment– Pierce County will continue to support– Future costs will be agency data storage and
requested enhancements (or in Phase II)
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Benefits from FirstToSee Easy to use system Manage and use social media data during emergencies Trusted users add valuable reports Greater situational awareness, avoid rumors Map and tabular display of data Regional perspective Low to no cost More eyes on incident, immediate feedback Train the public to identify and report needed info
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