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05-05 Well-Being Icon

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05-05Well-Being

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How to Use This

Presentation

The graphics below are designed to help you navigate through each presentation. The navigational guides require a single mouse click and are located on the left side of each slide.

There is a Contents slide with hyperlinks to topics covered in each presentation that may be helpful if a review of a specific topic is desired.

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To view a full-screen slideshow, right click anywhere on the slide, scroll down to the line that says “Full Screen,” and left click to choose that option. To return to the original view, right click on the slide and choose “End Show” or hit the Escape key (Esc) on your keyboard.

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• Overview• Adding a New Service• Add New Service• Add Service Category• Add Service Name• Service Begin and End Date• Facility Name• Service Provider Name• Service Provider Name Search• Provider Address Ellipsis Button• Provider Address Search• Provider Address Field• Provider Telephone Number• Comments Field• Service List• Deleting a Service• Summary

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Contents

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To insure that every client receiving services through the Department of Children Services has a complete record of all services they received, the TNKids Icon “DCDC Services” will be re-labeled “Well-being Services.” The Well-Being Services Icon will be available in all clients’ records in TNKids, regardless of intake type.

The users will begin adding services that begin as of this release and will not need to enter any services provided prior to the release.

THIS ICON IS TO BE USED ONLY BY THE FSS FUNDING UNIT TO ENTER SERVICES THAT ARE PAID FOR WITH FSS MONIES REGARDLESS OF FUNDING SOURCE and Independent Living skills information will be completed by IL specialist.

The FSS funding units will be responsible for entering all non-TennCare services that are paid for with FSS monies for every child regardless of intake type.

NOTE: Well-being services are those services provided that are not considered “TennCare Services.” Well-being services are not medical or mental health related services. Medical/Mental Health Services will be captured in the Child Medical module of TNKids and remain the responsibility of the case manager.

 

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Overview

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The user will begin by double clicking on the Well-Being Icon. This Icon is available for all clients regardless of intake type.

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Adding a New

Service

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If the client is currently not receiving any services, the screen will be blank as shown above.

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Adding a New

Service

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The user will right click and select “Add Client Service”.

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Add New Service

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A new window will be displayed. In this window, the user will enter the required information for the service that will be provided.

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Add New Service

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The user will select a “Service Category” from the drop-down list.

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Add Service

Category

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Here the user has selected the “Service Category”. Now the user will select a “Service Name” from the drop-down list. This is a required field.

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Add Service

Name

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The user is required to add the service “Begin Date”. This date cannot be a future date but may be a date prior to the current date. This date can be changed as long as the case is open. After a case is closed, only the user’s FSA can make corrections. The “End Date” will be updated when the service is ended. A case cannot be closed if the end date has not been entered.

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Service Begin

and End Date

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The user will then select the “Service Facility Name”. This field is a free-from-text field. The user is required to enter either a Service Facility Name or a Service Provider. It is recommended that the users enter information into both of these fields if it is available.

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Facility Name

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The user then enters the “Service Provider Name”. This is the name of the person who is performing the service for the client. To enter the provider name, the user will click on the Ellipsis button as shown above. If the user enters the wrong name inadvertently, he or she can click on the Clear button to remove the name from the field. The user is required to enter either a Service Facility Name or a Service Provider. It is recommended that the users enter information into both of these fields if it is available.

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Service Provider

Name

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The Person Search window will appear. The user is required to search for the name he or she has entered.

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Provider Name

Search

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The user may select a name from the search results and click on the OK button. If the person’s name is not displayed, then the user will click Cancel and enter the person into the database.

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Provider Name

Search

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When the user clicked the OK button, the name was entered into the field. This name will be available to the user for a period of one year or until the case is closed.

Service Provider

Name

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The user is now required to add the “Provider Address”. The address is entered by clicking on the Ellipsis button as shown above and searching for the address.

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IconProvider Address Ellipsis Button

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The Address Search window appears. The user will enter the address and click Find.

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Provider Address

Search

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The user will select the correct address from the list and click OK. If the address is not listed, the user will click Cancel and enter the address.

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Provider Address

Search

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After the user clicks OK, the address will be populated into the “Address” field. If the user has entered an incorrect address, he or she may click on the Clear button and enter another address.

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Provider Address

Field

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The user will then enter the provider telephone number and fax number if available.

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Provider Telepho

ne Number

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The user will then enter in the “Comments” field why the service is being provided, when and where it was identified as a needed service and by who.

NOTE: This is a Required Field and this information must be entered for all services. The user will then click on the OK button.

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Comments Field

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The services provided are located in the “Service Name” list to the left. When the user clicks on each service, the information for that service will appear on the right side of the screen.

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Service List

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To delete a service, the user will right-click and select “Delete Client Service” located below “Add Client Service”.

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Deleting a

Service

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A pop-up window asking the user, “Are you sure you want to delete this service”? will appear. The user will click on the Yes button.

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Deleting a

Service

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The screen will then be updated to show that the service is no longer being provided.

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Deleting a

Service

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• The Well-Being Services Icon will be available in all clients’ records in TNKids, regardless of intake type.

• This new Icon will serve as the location in the clients’ TNKids records where Funded Well-Being services will be stored.

• The FSS Funding Units will be responsible for entering all Funded non-TennCare services that every child receives regardless of intake type.

• Well-being services are those services provided that are not considered “TennCare Services.” Well-being services are not medical or mental health related services. Medical/Mental Health Services will be captured in the Child Medical module of TNKids and remain the responsibility of the case manager.

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Summary