1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.
-
Upload
kayla-ingram -
Category
Documents
-
view
218 -
download
4
Transcript of 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.
![Page 1: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/1.jpg)
110 April 2023
A brand new day
![Page 2: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/2.jpg)
L’excellence opérationnelle à l’afficheL’excellence opérationnelle à l’affiche
![Page 3: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/3.jpg)
3
![Page 4: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/4.jpg)
4
![Page 5: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/5.jpg)
5
![Page 6: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/6.jpg)
6
![Page 7: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/7.jpg)
Right:• Intuition• Feelings• Emotional• HolisticR
Left:• Logical• Analytical• Fact based• Detailed L
The Brain
![Page 8: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/8.jpg)
8
![Page 9: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/9.jpg)
9
Building muscle
![Page 10: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/10.jpg)
10
![Page 11: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/11.jpg)
11
![Page 12: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/12.jpg)
The Brain
12
![Page 13: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/13.jpg)
![Page 14: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/14.jpg)
Right:• Intuition• Feelings• Emotional• HolisticR
Left:• Logical• Analytical• Fact based• Detailed L
![Page 15: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/15.jpg)
15
Throw out your old ideas
![Page 16: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/16.jpg)
What do you see?
![Page 17: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/17.jpg)
Turn your world upside down
![Page 18: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/18.jpg)
![Page 19: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/19.jpg)
19
![Page 20: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/20.jpg)
20
![Page 21: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/21.jpg)
21
![Page 22: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/22.jpg)
22
![Page 23: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/23.jpg)
23
3 “Take Aways”
![Page 24: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/24.jpg)
24
![Page 25: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/25.jpg)
25
![Page 26: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/26.jpg)
26
![Page 27: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/27.jpg)
3 Time Horizons:3 Time Horizons:
27
![Page 28: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/28.jpg)
Thinking at 3 Time HorizonsThinking at 3 Time Horizons
28
Value
Cost
Price
Executive
Management
Operations
BusinessDrivers
OperationalNeeds
![Page 29: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/29.jpg)
29
![Page 30: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/30.jpg)
30
![Page 31: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/31.jpg)
31
Take Aways
![Page 32: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/32.jpg)
32
WHAT ISPERFORMANCE?
![Page 33: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/33.jpg)
33
PROCESS
![Page 34: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/34.jpg)
34
Processes
![Page 35: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/35.jpg)
35
PEOPLE
![Page 36: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/36.jpg)
Inclusion
![Page 37: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/37.jpg)
External Focus
![Page 38: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/38.jpg)
38
CLIENT
![Page 39: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/39.jpg)
39
Reach out to our clients
![Page 40: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/40.jpg)
40
VALUE ADDED
![Page 41: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/41.jpg)
41
Align with our Clients
![Page 42: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/42.jpg)
42
NON-VALUE ADDED
![Page 43: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/43.jpg)
43
Value Destruction
![Page 44: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/44.jpg)
44
7 Wastes
![Page 45: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/45.jpg)
45
7 Wastes
1. Surproduction
2. Attente
3. Transport, déplacement
4. Mauvaise utilisation des ressources
5. Travaux en cours
6. Défauts
7. Interruption, multitâche
![Page 46: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/46.jpg)
46
WHAT CAN I DO TO PERFORM
BETTER?
![Page 47: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/47.jpg)
47
Network, share and learn
![Page 48: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/48.jpg)
48
Brainstorming
![Page 49: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/49.jpg)
49
PERSONAL TRANSFORMATIO
N
![Page 50: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/50.jpg)
Factory Settings
![Page 51: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/51.jpg)
51
Personal “Factory Settings”
![Page 52: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/52.jpg)
Reset “Factory Settings”
![Page 53: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/53.jpg)
The hard way
![Page 54: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/54.jpg)
Mental Activation
![Page 55: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/55.jpg)
Capture your BIG ideas
![Page 56: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/56.jpg)
3 “Take Aways”56
![Page 57: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/57.jpg)
Integration and Assimilation
![Page 58: 1 07 May 2014 A brand new day. Lexcellence opérationnelle à laffiche.](https://reader036.fdocuments.net/reader036/viewer/2022081518/5516216155034694308b59c8/html5/thumbnails/58.jpg)
58
Performance Toolkit