090304 Usg People Corporate Presentation Eng

WE KEEP THE WORLD WORKING BY HELPINGTHE RIGHT PEOPLE FIND THE RIGHT JOB

Flexible employment and HR solutions

www.usgpeople.comMarch 2009 Flexible employment and HR solutions

History

1972 Alex Mulder founds Unique Uitzendbureau in The Netherlands

1989 First international expansion with the launch of Unique in Belgium

1997 Unique International N.V. listed on the Amsterdam Stock Exchange following the merger between Goudsmit N.V. (already listed) and Unique International B.V. (not listed)

2001 New name for the group: United Services Group N.V.

2002 Takeover of Start Netherlands, Spain & Italy

2005 Takeover of Solvus N.V. New name for the group: USG People N.V.

2008 Takeover of Allgeier Personal Services in Germany.


Mission statement

USG People is a provider of all types of flexible employment solutions and a wide range of services in the field of human resources and customer care.

This wide array of services meets the demand for diversity in the services we provide.

As a provider of knowledge and capacity, USG People is focused on quality, growth and profitability.


Vision

With people at the heart of our organisation, USG People aims to position the right talent in the right place.

This is the driving force for all the group’s employees - the reason why they give their very best.

Our ability to stand out as an organisation is largely determined by the creativity, efforts and commitment of our employees.


Strategic objectives

• Strengthening of our multibrand strategy, with a healthy balance between general and specialist staffing services.

• Further revenue growth, both organic and through acquisitions.The main emphasis for takeovers in the Benelux will be on specialist services, elsewhere it will also be on acquiring scale.

• Constant focus on attracting and retaining the best candidates for our clients.

• Ongoing development of new technologies aimed at enhancing the services we provide and optimizing distribution channels.

• Ongoing professionalization of our internal organization with a focus on staff.


Key facts & figures 2008

• 4 billion euro revenue

• 177,000 flex workers at work

every day

• 9,098 corporate staff

• Established in the Netherlands

in 1972

• 1,665 branches

• 12 European countries

• No 4 European player

• Listed on NYSE Euronext

Amsterdam (ticker: USG)

• Included in the AMX index

• 4 activities:– General staffing

– Specialist staffing

– Professionals

– Other services


Current brand portfolio

to be rebranded

Other servicesGeneral staffing ProfessionalsSpecialist staffing


Profile

USG People is active through a large number of strong brands that jointly provide one-stop solutions in the field of staffing, secondment and HR and customer care services. With annual revenue exceeding € 4 billion in 2008, USG People ranks fourth in Europe in HR services. Headquartered in the Dutch city of Almere, the group is active in a large number of European countries including the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, the Czech Republic, Slovakia, Poland, France, Italy and Spain.

The brand portfolio of USG People comprises Proflex and Start People (general staffing) - Ad Rem Young Professionals, ASA Student, Content, Creyf’s, Express Medical, Geko Zeitarbeit, Receptel, Secretary Plus, StarJob, Technicum and Unique (specialist staffing) - Legal Forces, USG Capacity, USG Energy, USG Financial Forces, USG HR Forces, USG Innotiv, USG Juristen and USG Restart (professionals) - Call-IT (other services).

USG People is listed on the NYSE Euronext Amsterdam stock exchange and is included in the Amsterdam Midcap Index (AMX).


European network 2008

AustriaRevenue: € 44 million

BelgiumRevenue: € 808 million

CzechRevenue: € 10 million

FranceRevenue: € 545 million

GermanyRevenue: € 311 million

ItalyRevenue: € 153 million

LuxembourgRevenue: € 19 million

PolandRevenue: € 37 million

SlovakiaRevenue: € 2 million

Spain & PortugalRevenue: € 340 million

SwitzerlandRevenue: € 29 million

The NetherlandsRevenue: € 1,727 million


Management structure

Executive Board

Executive Vice President

Southwest Europe

Eric de Jong


The Netherlands

Albert Klene


Central Europe

Hans Coffeng

Corporate Vice President

Corporate Affairs

Leo Houwen


Human Resources

Evamaria de Boer


Legal and Mergers & Acquisitions

Albert Jan Jongsma

Board of Management

Executive Committee

Chief Executive Officer

Ron Icke

Chief Financial Officer

Rob Zandbergen

WE KEEP THE WORLD WORKING BY HELPINGTHE RIGHT PEOPLE FIND THE RIGHT JOB

Thank you

090304 Usg People Corporate Presentation Eng

Business

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