02. Management Paradigm Shift & MITs

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02. Management Paradigm Shift & MITs Rev: Mar, 2014 Euiho (David) Suh, Ph.D. POSTECH Strategic Management of Information and Technology Laborato (POSMIT: http://posmit.postech.ac.kr) Dept. of Industrial & Management Engineering POSTECH

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02. Management Paradigm Shift & MITs. Rev: Mar, 2014 Euiho (David) Suh , Ph.D. POSTECH Strategic Management of Information and Technology Laboratory (POSMIT: http://posmit.postech.ac.kr) Dept. of Industrial & Management Engineering POSTECH. Contents. Management Environment. Skyrocketed - PowerPoint PPT Presentation

Transcript of 02. Management Paradigm Shift & MITs

Page 1: 02. Management Paradigm Shift & MITs

02. Management Paradigm Shift & MITsRev: Mar, 2014

Euiho (David) Suh, Ph.D.

POSTECH Strategic Management of Information and Technology Laboratory(POSMIT: http://posmit.postech.ac.kr)

Dept. of Industrial & Management EngineeringPOSTECH

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Contents1. Management environment

2. Motivation of Management Paradigm Shift

3. Evolution of Management

4. Paradigm Shift

5. Components of Paradigm Shift

6. Management Innovation Technique

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Management Environment

New Trade Trend(WTO, FTA)

Information-driven Society

RapidEconomic

Growth

ShortenedTechnologyLife Cycle

InterdisciplinaryIndustrial Structure

Open Domestic

Market

Increased Customer Demand

Increasing Global

Competition

Skyrocketed Importance of

Strategic ManagementGlobe-driven

Customer-driven

Information-driven

Technology-driven

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Motivation of Management Paradigm Shift

■ Main motivations leading to management paradigm shift

ManagementParadigm

Shift

Technology-driven

Information-driven

Customer-driven

Globe-driven

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Evolution of Management

Taylor: “Scientific Manage-ment”

Fayol:“Administra-

tive Man-agement”

Ford:“Mass Pro-duction”

Mayo:“Human Re-lations Ap-proach”

1900

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Evolution of Management

Taylor: “Scientific Manage-ment”

Fayol:“Administra-

tive Man-agement”

Ford:“Mass Pro-duction”

Mayo:“Human Re-lations Ap-proach”

Computer“ENIAC”

Efficiency

Automation(Productionand Work)

Function- Oriented

1900 1946

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Evolution of Management

Taylor: “Scientific Manage-ment”

Fayol:“Administra-

tive Man-agement”

Ford:“Mass Pro-duction”

Mayo:“Human Re-lations Ap-proach”

Computer“ENIAC”

Efficiency

Automation(Productionand Work)

Function- Oriented

1900 1946

Database

TQM

JIT

KANBAN

Effectiveness

1970

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Evolution of Management

Taylor: “Scientific Manage-ment”

Fayol:“Administra-

tive Man-agement”

Ford:“Mass Pro-duction”

Mayo:“Human Re-lations Ap-proach”

Computer“ENIAC”

Efficiency

Automation(Productionand Work)

Function- Oriented

Database

TQM

JIT

KANBAN

Effectiveness

PC

StrategicManagement

DecisionSupport

ExecutiveInformation

1900 1970

19811946

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Evolution of Management

Taylor: “Scientific Manage-ment”

Fayol:“Administra-

tive Man-agement”

Ford:“Mass Pro-duction”

Mayo:“Human Re-lations Ap-proach”

Computer“ENIAC”

Efficiency

Automation(Productionand Work)

Function- Oriented

Database

TQM

JIT

KANBAN

Effectiveness

PC

StrategicManagement

DecisionSupport

ExecutiveInformation

ERP

BPR - Reengineer-ing

Process-Ori-ented

Learning Organiza-tion

1900 1970

1981 19901946

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Evolution of Management

Taylor: “Scientific Manage-ment”

Fayol:“Administra-

tive Man-agement”

Ford:“Mass Pro-duction”

Mayo:“Human Re-lations Ap-proach”

Computer“ENIAC”

Efficiency

Automation(Productionand Work)

Function- Oriented

Database

TQM

JIT

KANBAN

Effectiveness

PC

StrategicManagement

DecisionSupport

ExecutiveInformation

ERP

BPR - Reengineer-ing

Process-Ori-ented

Learning Organiza-tion

Internet

KnowledgeManagement

Customer PowerCRMSCM

ECMCUC

1900 1970

1981 19901946 2000

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Evolution of Management

Taylor: “Scientific Manage-ment”

Fayol:“Administra-

tive Man-agement”

Ford:“Mass Pro-duction”

Mayo:“Human Re-lations Ap-proach”

Computer“ENIAC”

Efficiency

Automation(Productionand Work)

Function- Oriented

Database

TQM

JIT

KANBAN

Effectiveness

PC

StrategicManagement

DecisionSupport

ExecutiveInformation

ERP

BPR - Reengineer-ing

Process-Ori-ented

Learning Organiza-tion

Internet Power

KnowledgeManagement

Customer PowerCRMSCM

ECMCUC

SNS

Smart phone

Global Net-work

ServiceManagement

1900 1970

1981 19901946 2000 2010

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Paradigm Shift

Old Paradigm New ParadigmProduct-driven Customer-driven

Function-oriented Process-orientedRegionalization Globalization (Glocalization)

Efficiency EffectivenessProduct Quality Conformance Quality

Sequential Engineering Concurrent EngineeringReactive Proactive

Quality-based Time-basedInternal Benchmarking Functional Benchmarking

Automation ReengineeringEconomies of scale Hi-tech

Mass production Mass customization

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Management Innovation Technique(MITs) (1/2)

■ Definition– Various Techniques for Management Innovation to Accommodate the Paradigm Shift

and the Business Environmental Changes

■ Management innovation changing ways of business– Business Process Reengineering(BPR)/ Enterprise Resource Planning (ERP)– Downsizing: Resizing, Rightsizing– Restructuring: Spin-off, Spin-out, Outsourcing– Benchmarking: Internal, Functional– Concurrent Engineering(CE) vs. Sequential Engineering– Logistics Innovation– EIS/DSS/ESS– Time-based Competition vs. Quality-based Competition

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MITs (2/2)

■ Management innovation using mind building in organization– Strategic Management / SIS– Value Engineering (VE)– Corporate Identity (CI)– Vision Making (VM)– Knowledge Management (KM)

■ Management innovation using Technology innovation of IT – Supply Chain Management (SCM)– Customer Relationship Management (CRM)– Electronic Commerce (EC)– Mobile Commerce (MC)– Ubiquitous Computing (UC)– Social Network Services (SNS)– Smart Phone Evolution