02. Management Paradigm Shift & MITs
description
Transcript of 02. Management Paradigm Shift & MITs
02. Management Paradigm Shift & MITsRev: Mar, 2014
Euiho (David) Suh, Ph.D.
POSTECH Strategic Management of Information and Technology Laboratory(POSMIT: http://posmit.postech.ac.kr)
Dept. of Industrial & Management EngineeringPOSTECH
Contents1. Management environment
2. Motivation of Management Paradigm Shift
3. Evolution of Management
4. Paradigm Shift
5. Components of Paradigm Shift
6. Management Innovation Technique
3
Management Environment
New Trade Trend(WTO, FTA)
Information-driven Society
RapidEconomic
Growth
ShortenedTechnologyLife Cycle
InterdisciplinaryIndustrial Structure
Open Domestic
Market
Increased Customer Demand
Increasing Global
Competition
Skyrocketed Importance of
Strategic ManagementGlobe-driven
Customer-driven
Information-driven
Technology-driven
4
Motivation of Management Paradigm Shift
■ Main motivations leading to management paradigm shift
ManagementParadigm
Shift
Technology-driven
Information-driven
Customer-driven
Globe-driven
5
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
1900
6
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
1900 1946
7
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
1900 1946
Database
TQM
JIT
KANBAN
Effectiveness
1970
8
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
Database
TQM
JIT
KANBAN
Effectiveness
PC
StrategicManagement
DecisionSupport
ExecutiveInformation
1900 1970
19811946
9
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
Database
TQM
JIT
KANBAN
Effectiveness
PC
StrategicManagement
DecisionSupport
ExecutiveInformation
ERP
BPR - Reengineer-ing
Process-Ori-ented
Learning Organiza-tion
1900 1970
1981 19901946
10
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
Database
TQM
JIT
KANBAN
Effectiveness
PC
StrategicManagement
DecisionSupport
ExecutiveInformation
ERP
BPR - Reengineer-ing
Process-Ori-ented
Learning Organiza-tion
Internet
KnowledgeManagement
Customer PowerCRMSCM
ECMCUC
1900 1970
1981 19901946 2000
11
Evolution of Management
Taylor: “Scientific Manage-ment”
Fayol:“Administra-
tive Man-agement”
Ford:“Mass Pro-duction”
Mayo:“Human Re-lations Ap-proach”
Computer“ENIAC”
Efficiency
Automation(Productionand Work)
Function- Oriented
Database
TQM
JIT
KANBAN
Effectiveness
PC
StrategicManagement
DecisionSupport
ExecutiveInformation
ERP
BPR - Reengineer-ing
Process-Ori-ented
Learning Organiza-tion
Internet Power
KnowledgeManagement
Customer PowerCRMSCM
ECMCUC
SNS
Smart phone
Global Net-work
ServiceManagement
1900 1970
1981 19901946 2000 2010
12
Paradigm Shift
Old Paradigm New ParadigmProduct-driven Customer-driven
Function-oriented Process-orientedRegionalization Globalization (Glocalization)
Efficiency EffectivenessProduct Quality Conformance Quality
Sequential Engineering Concurrent EngineeringReactive Proactive
Quality-based Time-basedInternal Benchmarking Functional Benchmarking
Automation ReengineeringEconomies of scale Hi-tech
Mass production Mass customization
13
Management Innovation Technique(MITs) (1/2)
■ Definition– Various Techniques for Management Innovation to Accommodate the Paradigm Shift
and the Business Environmental Changes
■ Management innovation changing ways of business– Business Process Reengineering(BPR)/ Enterprise Resource Planning (ERP)– Downsizing: Resizing, Rightsizing– Restructuring: Spin-off, Spin-out, Outsourcing– Benchmarking: Internal, Functional– Concurrent Engineering(CE) vs. Sequential Engineering– Logistics Innovation– EIS/DSS/ESS– Time-based Competition vs. Quality-based Competition
14
MITs (2/2)
■ Management innovation using mind building in organization– Strategic Management / SIS– Value Engineering (VE)– Corporate Identity (CI)– Vision Making (VM)– Knowledge Management (KM)
■ Management innovation using Technology innovation of IT – Supply Chain Management (SCM)– Customer Relationship Management (CRM)– Electronic Commerce (EC)– Mobile Commerce (MC)– Ubiquitous Computing (UC)– Social Network Services (SNS)– Smart Phone Evolution