DECLARATIONI the undersigned, Miss. Suman Sukumar Shedbale ,hereby declare that the project report titled as a project report onA Study of customer satisfaction with bank with special reference to RBL Bank of Dudhagoan submitted by me under the guidance of is my original work. Mrs.Dipali Vagmare and I assume that the contents in same has not been copied from any other project report submitted to the Shivaji University previously.I understand that any such copying is liable to be punished in the way the university authorities deem fit.

Date:-

Place:- Sangli . SIGNATURE