© WorldCare. All Rights Reserved. CONFIDENTIAL Click to edit Master title style Click to edit...

© WorldCare. All Rights Reserved.CONFIDENTIAL

CLICK TO EDIT MASTER TITLE STYLE

Click to edit Master subtitle style

Click to edit Master title style


WorldCare



WorldCare



Click to edit Master title style


WorldCare



WorldCare

CORPORATE PRESENTATION

November 2011


• Finance• Energy• Communications• Manufacturing• Food and Pharmaceutical Industry• Education• Entertainment

2

Global Industries and Services


• Slow adoption of innovation• Local laws and restrictions• Isolated islands of knowledge• Business model poorly defined• QA and QC processes not universal• Diffusion of knowledge is slow

3

Major Exceptions to Globalization Healthcare Services


To improve the quality of health care worldwide by

maximizing timely, efficient & strategic access to the best

Health Care.

WorldCare Mission

4


• Recurring yearly investment in research and development in excess of USD $130 Billion

• Best of U.S. Healthcare are privately owned and run: Enhanced Competitiveness

• U.S. Citizens: - Healthcare Awareness- Legal Empowerment

• U.S. Medical Credentialing: QA and CME obligations by law

5

U.S. Healthcare: World Leader


6

History & Background•1

992

Spin-off of MGH to do Teleradiology

•1992

WorldCare ConsortiumS

M

formed

•2000

E-health contract with AIG/ALICO to market in 13 countries; WorldCare Global

Health Plan launched

•2004

Massachusetts Service Export Award by Associated Industries of Massachusetts

•2005

Arab Health Award “Best Use of International HealthCare Partnership,” along with

Security Forces Hospital and WorldCare ConsortiumS

M ; Entered Canadian market

•2006

Spin-off of WorldCare Clinical with ProScan

•2007

Manulife Financial signed

•2010

Operations in over 40 countries

•2011

More than 1 million Canadian lives covered; nearly 3 million lives covered worldwide


• Children’s Hospital Boston

• Duke University Health System

• Mayo Clinic

• Partners Healthcare System – Massachusetts General Hospital

– Brigham and Women's Hospital

– Dana-Farber/Partners Cancer Care

– McLean Hospital

– Spaulding Rehabilitation Hospital

• UCLA Healthcare

The Worldcare ConsortiumSM

Provider Network

7


The WorldCare ConsortiumSM

8

AN UNPARALLELED

WORLDCLASS

CONSORTIUM

WORLDCARE

CONSORTIUM

HOSPITALS

Number of Specialists17,000

Annual Research Budget

$2.6 billion

#2 Massachusetts General

Hospital

#3 Mayo Clinic

#5 UCLA Medical Center

#8 Brigham & Women’s Hospital

#9 Duke Medicine


• WorldCare Second Opinion

• Patient Referral & Insurance Services (Global Health Services)

• Health Information Services and CME

• Mindfulness Programs

• Mayo EmbodyHealth Portal

• Consulting and Management

• Wellness Center

WorldCare Products

9


Population

Cost

SeriousIllness

Insurance

Care Coordination Cost Containment

Second OpinionHealth Information Services

Wellness Services

WorldCare Healthcare Products

10


11

1. Member contacts WorldCare

2. Case manager sends out Toolkits to member and referring physician

3. Case manager collects medical records (charts, images, pathology) at no cost to member

4. All components looked at individually (multi-disciplinary)

5. Synthesized by sub-specialist

6. Records reviewed and sent to one or more institutions (multi-institutional)

7. Report generated and sent to member and physician (secure email, fax, flash disk, or mail)

WorldCare Second Opinion: How Does it Work?


WorldCare Second Opinion: The Process

MGH

BWH

Children’s Boston

Duke

Mayo

Specialist Radiologist

/Pathologist

WorldCare Member

The WorldCare ConsortiumSM

Local Attendi

ng Physicia

n

WorldCare Case Manage

r

DFCI

Requests WorldCare

Consult

Gather Medical Records

Performs QA/QC

Triagesto

Consortium Hospital

WorldCare Telemedici

ne Hub

Provides WorldCare ConsultationReport to Member and Local

Physician

Returns to WorldCare for QA/QC

Provides Comprehensive e-

Consultation Report

Dia

gnostic

Reports

Sub/SpecialistClinician


WorldCare Telemedicine Network

13

Internet

WorldCare Hub

Acquisition Station

Printer/Scanner/Fax

Digitizer

Router

Router

Router

Router

Router

Each Acquisition Station has a

Digitizer as well as a Printer/Scanner/Fax

Mayo ClinicPartners

Healthcare

Duke Medicine

Children’s Hospital Boston

UCLA Healthcare


• Multidisciplinary consultation provided by one or more of the following:

– Sub-specialist Radiologist

– Sub-specialist Pathologist

– Sub-specialist Internist, Pediatrician

– Sub-specialist Oncologist

– Radiotherapist

– Sub-specialist Surgeon

• In complex cases: Multi-institutional opinion

• Turn around times– Typically 4 business days for routine cases

– Can be less than 24 hours in urgent cases

• Can be supplemented by– Audio conference

– Video conference

• Storage as electronic medical record: follow-up

Second Opinion Components

14


What is in the WorldCare Second Opinion?

15

Cover letter

Feedback form

Patient’s original medical record

Sub-specialty consultations

Suggestions for next steps and follow-up questions

Educational material on condition

Support groups and resources

Background on Consortium hospitals

CV/bio of consulting physicians

Background on WorldCare


1. AIDS2. Alzheimer's disease3. Amputation4. Any life threatening

illness5. Benign brain tumor6. Cancer7. Cardiovascular

conditions 8. Chronic pelvic pain9. Coma10. Deafness 11. Emphysema12. Hip and knee

replacement

13. Loss of speech14. Major burns15. Major organ transplants16. Major trauma17. Multiple sclerosis18. Neuro-degenerative diseases19. Paralysis20. Parkinson’s disease21. Renal insufficiency or kidney

failure22. Rheumatoid arthritis23. Stroke24. Sudden blindness due to

sickness25. Thrombophlebitis and

embolism

16

Covered Conditions (Sample)


Oncology 30%

Neurology 12%Neurosurgery 8%

Orthopedics 10%

Cardiology 4%

Endocrinology 6%

Otolaryngology 5%

Gastroenterology 4%

Vascular 3%

Nephrology 2%

Oncology 30%

Neurology 12%

Neurosurgery 8%

Orthopedics 10%

Cardiology 4%

Endocrinology 6%

Otolaryngology 5%

Gastroenterology 4%

Vascular 3%

Nephrology 2%

Rheumatology 1%

Pulmonology 1%

Ophthalmology 1%

Urology 1%

Gynecology 1%

Infectious Diseases 1%

Hematology 1%

Obstetrics 1%

Dermatology 1%

Medicine 1%

Hepatology 1%

Plastic Surgery 1%

GI Surgery 1%

Thoracic Surgery 1%

Cases by Specialty

17


• June 2000 - 200 PATIENT STUDY/INDEPENDENT CONSULTANT

Changed diagnosis in 15% of cases Modified treatment in 71% of cases

• March 2003 – 79 PATIENT STUDY/BMJ Changed diagnosis in 5% of cases Modified treatment in 91% of cases

• August 2004 – 200 PATIENT, SINGLE CLIENT STUDY/WORLDCARE

Changed diagnosis in 18.5% of cases

Modified treatment in 44.5% of cases

Second Opinion Value Studies

18


INDONESIA BAHRAINCLINICAL TRIALS BRAZIL AUSTRIA NETHERLANDS

MALAYSIA EGYPTTELEMEDICINE

SERVICES CHILE BELGIUM NORWAY

SOUTH KOREA JORDANCANADA COLOMBIA CROATIA POLAND

KUWAIT DOMINICAN REPUBLIC CYPRUS PORTUGAL

LEBANON ECUADOR CZECH REPUBLIC ROMANIA

HUNGARY TURKEY

LUXEMBURG

OMAN URUGUAY DENMARK RUSSIA

QATAR FINLAND SLOVAKIA

SAUDI ARABIA FRANCE SPAIN

UAE GERMANY SWEDEN

GREECE SWITZERLAND

ASIA MIDDLE EAST

NORTH AMERICA

LATIN AMERICA EUROPE

WorldCare maintains operations in over 40 countries worldwide

WorldCare Today

UNITED STATES


20

Today, WorldCare operates in over 40 countries and has delivered over

19,000 second opinion studies worldwide.

WorldCare Today


● Rigorous process:

Miniature electronic medical record

Multidisciplinary/simultaneous multi-institution

Electronic storage: Ideal for follow-up

● Provider network: Medical institutions with live connectivity to WorldCare’s global network, daily interaction 24x7

● Co-branding with Provider Network Logos

● Powerful quality control system

When the case is assembled

When received in Cambridge

When received by Provider Network institution

● Strict turn-around time

● Expanded to include audio and videoconference

WorldCare Differentiators

21


22

WorldCare Differentiators

Feature WorldCare

The Competition

Multidisciplinary Yes ?

Virtual Tumor Board Yes ?

Multi-institutional Yes ?

Institutional Board Representation Yes ?

2 hour to 4 Business Day Turn-around Time Yes ?

Audio & Video Conferencing Support Yes ?

Technology Integration with Provider Network Yes ?

Storage of Electronic Medical Record Yes ?

Follow-up Second Opinion Yes ?

Patient Referrals Yes ?

Care Coordination Yes ?

Digital Acquisition Yes ?

Pioneers, Leaders & Most Experienced Professionals in the Field

Yes ?

15 Years Operations Yes ?

Successful Operations in 46 Countries Yes ?

Participant: Electronic and Hardcopy Yes ?


23

WorldCare Testimonials

John’s Story | “Having a second opinion can mean everything to somebody who’s faced with a serious medical surgery or medical condition. Your health is all you have.”

Maureen’s Story | “To have your confidence back and to know that you’re being cared for properly and that you’re on the right track to recovery… Worldcare was there to give me that second opinion, to give me that ease, to ease my mind, that everything was handled properly. And so I was able to sleep at night again.”

Kendall’s Story | “If I hadn’t have made that phone call, I would have spent hundreds of hours doing research, getting more upset. I probably would have jumped… because you’re panicked. So, she might have gone through something that she didn’t have to go through. So thank God for that phone call.”

© WorldCare. All Rights Reserved. CONFIDENTIAL Click to edit Master title style Click to edit...

Documents

Transcript of © WorldCare. All Rights Reserved. CONFIDENTIAL Click to edit Master title style Click to edit...