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orientation manual HFH India GV Manual (Jan 2007) 1 globalvillagevolun INDIA

Transcript of gv8319india.files.wordpress.com file · Web viewCONTENTS PAGE. WELCOME LETTER. BIO DATA - The...

orientation manual

HFH India GV Manual (Jan 2007) 1

globalvillagevolunteer

INDIA

CONTENTS PAGE

WELCOME LETTERBIO DATA - The National Global Village Coordinator

1 - INDIA History Climate Geography Time zone Flora and fauna Government Religion Language Population Economy Visa requirements Departure tax Postal Services Banking & Exchange Services Electricity Communications Local Transport Tipping Driving Shopping Local Churches Location & maps

2 - HABITAT FOR HUMANITY Habitat as an Organisation Habitat’s Local History Habitats Mission Statement The Need How it Works – “The Revolving Funds!” The Partner Family The Affiliate

3 - HFH POLICIES Donation Policy Gift giving Policy HFH Staff and the Team Youth Policy

4 - GLOBAL VILLAGE Global Village Trips are Different! Joining an International Team Team Sizes

5 - PREPARATION Documentation Before departure Team Meetings Destination Research A Packing List

HFH India GV Manual (Jan 2007) 1

The Team Leader Check list The Team Members Check List A Last Minute Check List

6 - EXPECTATIONS Team Expectations Community Expectations Affiliate Expectations False Expectations

7 - ROLES & RESPONSIBILITIES Team Leadership Sending Coordinator Hosting National Coordinator Hosting Affiliate Coordinator Team Leader Team Members Construction Supervisor The Local Community New Home Partners Communication & Document Channels

8 - INCOUNTRY Transportation Accommodation Laundry Telephones Postal Services Meals Useful Expressions

9 - CONSTRUCTION House construction House Plans House Costs

10 - SECURITY HEALTH & SAFTEY Identification Cards First Aid Inoculations Health and Safety Travel advice Security on the work site Security off the work site Work site safety Insurance issues Emergency Plans Emergency contact numbers

11 - BUDGET & ITINERARY Budget Itinerary Reflections - Quiet Time Day Trips Activity Entrance Fees Rest & relaxation

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12 - CULTURAL ISSUES Showing Respect Taboos Dress Code Socializing

13 – IS THIS THE END? Wish List Back Home Thank you!

APPENDICES

(A) Location Maps (B) Youth Policy (C) Packing List (D) Communication & Documentation Channels (E) Useful Expressions (G) House Plans (H) House Costs (I) Emergency Contacts (J) Wish List (K) Affiliate Profile (L) Sightseeing Options (M) Work Site Safety & Responsibilities

HFH India GV Manual (Jan 2007) 1

WELCOME LETTER

Welcome to Habitat for Humanity India.

Habitat for Humanity India is extremely happy to extend its loving greetings and hearty welcome to you all for participating in Global Village Program in India. We appreciate your efforts in spending your time, energy and Money to bring about a change in the housing scenario of our country.

It is my proud privilege to share some facts on Habitat for Humanity India with you. HFH India is a people oriented non-profit housing organization affiliated to Habitat for Humanity International USA. HFH India is registered Trust. The National office is situated in Mumbai. During the last 20 years Habitat in India has built over 14,000 houses for families irrespective of caste, creed and language. Structurally, we operate through the four Habitat Resource Centers located at Delhi, Mumbai, Chennai and Bangalore. At present, we have 4 satellites and numerous partner NGOs across the country. As we build partnership with the homeowners to provide decent shelter, we were also drawn to respond to natural disasters, like earthquake in Gujarat and Tsunami on the East Coast of India. Jimmy Carter Work Project (JCWP) was a prime event of the year 2006. Our hope to reach many more needy families has been nurtured through JCWP. It was also a milestone in our road to reach 50,000 families in the next five years.

Partnership is at the very heart of the mission of Habitat for Humanity. The entire ministry revolves around partnerships – between home partners and Habitat, the haves and the have-nots, churches and home partners, churches and Habitat, businesses / NGOs and Habitat – the list is ever-expanding. As spelt out in the Goal of this organization, all the above partnerships serve to “place shelter on the hearts and minds of people in such a powerful way that poverty housing and homelessness become socially, politically and religiously unacceptable in our nations and world.” This is what HFH India is also aiming to achieve.

We consider each member of Global Village teams visiting our affiliates as important partners who make valuable contribution to achieve our goal of achieving an “India without Shacks”. We are touched by your generosity to be part of our mission and we hope that we will have a long-term friend and well wisher in you.

We once again welcome you to our country and hope you will have a memorable experience. Yours in HFH India Service

Mahesh H. LoboDirector - Volunteer ProgramHabitat for Humanity, India

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HABITAT FOR HUMANITY

INDIA

Habitat for Humanity IndiaGlobal Village Asia Pacific

Global Village Facts

Habitat for Humanity India Have Hosted Global Village teams since: 1990s

Habitat for Humanity started work in India in 1984 at the Khamam affiliate in south India. Habitat has taken great strides to eradicate poverty housing in India and has built more than14,000 homes to date but there is still much more work needed. Global Village teams from USA, Canada, England, Korea, Australia, Japan, Singapore, Kuala Lumpur, and United Arab Emirates have participated in trips to India and the country has hosted over 40 teams.

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India

Namasthe! Greetings from Habitat for Humanity India! Our hearty welcome and appreciation to all of you for taking part in this life-changing event. The Global Village program is a pathway for all of you to enter into the world of humanity by serving the poor. When you serve the poor, you can really feel the joy and pleasure. Of course, the different culture, people, hospitality and food will also make it a life-time experience.

It’s our privilege to thank you for spending your time, treasure and talent with us. Each brick you lay and every portion of mortar you place on the houses will remain for generation after generation with your memory. Every drop of sweat that you invest will remain in the building to bless the families on your behalf.

May God strengthen you all through this program. We once again welcome you to be a part of this great mission. Thank you for thinking of us when you chose a country to visit!

J.Anna charly & Mclaud Emmanuel.

Welcome byHosting Coordinator:

Amit Gordon

Role of the Global Village Hosting Coordinator

Communicates with team leader to plan the trip Acts as liaison between team leader and hosting

affiliate Prepares the Orientation Manual for the teams Assists with the creation of the itinerary and

budget Trains and supervises the affiliates to host

Global Village teams Works cooperatively with the sending

coordinator to prepare documentation May meet and travel with the team in the host

country

1 - INDIA

HistoryNamaste, welcome to India, the land of rich cultural history; know for its Rajas and Maharajas, the land of the great Mahatma, a land in which people of diverse cultures live in harmony as one nation. This enchanting country has a great history of over 5000 years. The name INDIA is derived from the name of the river ‘Indus’ around which people started to live. This came to be called the Indus Valley Civilization, which was as rich as the Greek and Egyptian civilizations. The successive periods of Vedic Civilization in 2000 BC, Buddhist Era in 700 BC, the invasion of Alexander the Great in 400 BC and the reign of Hindu Kings starting with Maurya Empire in 400 BC had a great impact on the lives of people.

With the invasion of the Muslims in 700 AD and establishment of Mughal Kingdoms in 1200 AD, the course of Indian history took its definite and different direction. Islam, hitherto unknown to India, became a major religion. Later, Europeans like the French, Portuguese and the Dutch came to India for business in 1600 AD. With the advent of the British in the form of East India Company in 1700 AD, Indians were subjected to foreign rule, which lasted for more than 300 years leaving lasting imprints on them in every aspect of Indian life. The whole scenario changed when India achieved Independence from British rule on 15 August 1947 under the dynamic and inspiring leadership of Mahatma Gandhi, who is the Father of the Nation, through the great Philosophy of Non-Violence. Later, India became a Republic on 26 January 1950.

ClimateIndia is so vast that the climatic conditions in the far north have little relation to those of the extreme south. While the heat is building up to breaking point on the plains, high in the Himalayas the snow has not melted yet. India has a three-season-year – the hot, the wet and the cool. The heat starts building up in April. It is humid and dusty Finally at around October the monsoon ends and the temperature drop gradually. The nights become crisp in December and January and daytime is very pleasant.  Note: Seasons of the host HRC / /Satellite will be sent to you once you are scheduled.

GeographyThe Indian subcontinent is a large expanse of land. Historical and political compulsions, in the course of time, made it share its land with divisive groups and many countries were born within. Today India is the seventh largest country in the world with an area of 32,872,643 sq. kms. The Himalayas in the North, Indian Ocean in the South, Arabian Sea in the West and Bay of Bengal in the East surround it. India is a so-called Peninsula. It lies entirely in the northern hemisphere. India’s neighbouring countries are China, Nepal, Bhutan in the North, Bangladesh and Myanmar (Burma) in the east, Afghanistan and Pakistan in the west and Sri Lanka in the south.www.mapsofindia.com

Time Zone

India lies east of Greenwich and is 5.5 hours ahead Greenwich Mean Time (GMT+5.30).  Flora and FaunaThe diversity of India's climate and topography is reflected in its rich flora & fauna. India has a rich variety of vegetation that no other country in this world can boast of. The Western Himalayan region is abound in Chirpiness and other conifers deodar, blue pine, spruce, silver fir, and junipers. The Eastern Himalayan region consists of oaks, laurels, maples, rhododendrons, alder, and birch and dwarf willows. The Assam region is full of evergreen forests with lots of bamboo and tall grasses. The Indus plain supports very scanty vegetation and the Ganges Plain is under cultivation. The Deccan region is full of scrubs and mixed deciduous forests. The Malabar region is under commercial crops like coconut, betel, pepper, coffee and tea. Andaman region is abounding in evergreen and mangrove forests.

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India is renowned for its tigers, elephants and rhinoceroses, but these are just three of the more than 500 species of mammals living in the country. The beautiful land of jungles is the best place in the world to see. India has for years on attracted the attentions of wildlife connoisseurs. The last natural home of the majestic tiger is also known for a number of other species that are almost synonymous just with India. These include the wild ass, the one-horned rhinoceros, the black buck and the Indian elephant.

GovernmentPost-independent India is a sovereign state and has adopted democratic republican system of Governance. It is a federation of 28 States and 7 Union Territories. Each State has a Government of its own and there is also a Government at the Centre. The term of Government enjoying majority is for 5 years. Members of Parliament (M.P.) represent the people at the Centre and Members of Legislative Assembly (M.L.A.) at the State. Constitution enshrines special rights and duties to both the Governments to protect the fundamental rights of citizen and help people live an atmosphere of freedom. Judiciary plays an important role as the custodian of the constitution and the laws of the land, and this applies to all equally.

The President of India is the Constitutional head. The Prime Minister along with the Cabinet Ministers forms the Executive of the country. The Governor is the Constitutional Head of the State while the Chief Minister along with his/her cabinet forms the Executive at the State level. ReligionIndia is basically a religious country and a spiritual centre. Religions play a major role in the day-to-day life of every Indian. India has given to the world Hinduism, Buddhism, Jainism and Sikhism while it accepted Islam and Christianity. Being a secular country, it equally respects all religions. Hindus form the majority group of 82.4 % followed by 11.7 % Muslims, 2.3 % Christians and others 3.6 %.

LanguageHindi is the official language of the Central Government and English continues to be the Associate Official Language. Each state has its own official regional language. There are 18 major languages recognized by the Constitution of India, besides hundreds of minor dialects spoken all over the country. The medium of instruction in a host of schools and colleges is English.

In order to facilitate communication with the local people, the vocabulary list will be sent to you once you are scheduled to a particular HRC/Satellite.

PopulationIndia is the second most populous country in the world next to China. Some numbers:

         The total population crossed one billion as on August, 2000.          The annual population growth is estimated at 1.6 %.          Density of population is 273 per sq. km.          Literacy is 53,5 %.          India has 2.4 % of world area.          India accounts for 15.60 % of the world population.

 EconomyIndia is basically an agricultural country and nearly 65 % of the people are living in villages. Most of the agricultural crops are grown under rain fed condition. In the recent past, there has been a spurt in scientific and technological fields, resulting in the booming of industries and factories. This creates a division between urbanization and rural life and encourages migration of cities, often affecting the existing social and traditional life styles.

Visa RequirementsForeigners desirous of visiting India can do so after obtaining visa from the Indian Mission in their respective country. They should possess a valid National Passport - except in the case of nationals of Bhutan & Nepal, who may carry only suitable means of identification. We recommend that you apply for your visa 2 weeks before your travel date. India generally processes visas within a day; the consulate accepts applications in the morning and releases the visas late on the same business evening. Visas to India are always valid for 90-day stay. They are usually multiple entry visas and are valid for either 6 months, 1 year, 5 years or 10 years. The validity of your visa will depend on the service you request.

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Departure TaxThe departure tax of Rs. 500 is included in the price of almost all airline tickets. Kindly check this with your travel agent. It is important to confirm international tickets at least 72 hours before departure. Therefore always ask the travel agency the local phone number of you airline.

Postal ServicesIndia’s mail service is reliable and efficient. Major hotels provide basic postal services on their premises. Post offices are generally open from 10.00 to 17.00 Monday through Friday, and Saturday mornings, in big cities often longer. Telegrams may be sent at any time of the day or night. Upcountry post offices maintain similar hours.

Banking & Exchange ServicesThese may vary from region to region. All international Hotels have a 24 hours money changing facility. Banks are open from 09.00 to 14.00 Monday through Friday, and 09.00 to 12.00 on Saturday. There are many banks like the ICICI , the HSBC, ABN Ambro; Standard Chartered, and a number of Indian Banks with 24 hours ATM’s in all the cities. Western Union and MoneyGram branches offer money transfer facilities and full international services. .

Credit CardsMajor Banks, restaurants, hotels and shops accept major international credit cards, such as American Express, Diners, Carte Blanche, Master Card and VISA.

Traveller’s ChequesThere are no restrictions on the amount of foreign currency or travelers’ cheques a tourist may import, provided a Declaration Form is completed on arrival. Travelers’ cheques up to US$2.500 or equivalent need not be declared at the time of entry. Any money in the form of travelers’ cheques, drafts, bills, cheques, etc. which tourists wish to convert into Indian currency should be exchanged only through authorised money changers.

There are 24 hour exchange facilities available at all big cites and international airports

ElectricityMany building sites and homes in the village may not have the supply of electricity. Voltage in India is 220V AC/50 cycles. Sockets are the three pin-round variety, Similar (but not identical) to European sockets. Though European round-pin plugs may go into the sockets, the fit is loose and connection is not always guaranteed. It is advisable to carry an international adaptor with you.

CommunicationsInternational telecommunications using landline, mobile, fax, telex, and Internet services are available. The international code for India is (+91). Most villages have postal and telephone facilities.

Telephone – Public phones are commonplace in the cities but much fewer in the countryside. Mobile phones – Can be used in the cities but not so much outside the main towns. If you have

international roaming facilities then please make inquiries with your local provider as to what access you can expect while here.

Mobile phone cards are available and may be a good alternative depending on the cost that your home carrier is charging you.

Internet – The internet service are available at hotels and internet cafes in the cities.

Local TransportThere are official buses operated by the Government, Indian Airlines and other agencies at most airports in India. Foreign visitors also have the option of traveling to the commercial center or place of residence either by metered taxis or pre-paid taxis. Most international airports have pre-paid taxi booths inside the arrival hall. This is the best and most economical way to get to a commercial center or place of residence. If other taxis are used, visitors are well advised to negotiate the prices, as there is a general tendency to charge higher amounts. Visitors can also hire a chauffeur driven car at airports from the travel counters, but this is a more expensive way to travel.

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TippingIt is not necessary to tip cinema ushers. It is customary to tip porters and hotel personnel who have given good personal service. A 10%-15% tip is appreciated in restaurants, particularly where service charge is waived.

DrivingDriving is on the left hand side of the road. The speed limit with in the villages is 40km/hr and 55 km/hr elsewhere. Always be alert as people and animals like cattle and dogs are often found on the roads.

ShoppingThe shopping hours are generally:

Monday to Saturday 9.30 to 20.30 (many shops close during lunchtime) Sundays the markets are usually closed

The local village shops sell basic requirements. The local fresh markets are open Monday to Saturday and most shops are closed on Sunday.

Local ChurchesTransportation to Sunday Church services can be arranged on request. Services are generally held during the morning hours.

Location maps – see appendix (A)

2 - HABITAT FOR HUMANITY

Habitat as an OrganisationHabitat for Humanity International is a non-profit, ecumenical Christian housing ministry. HFHI seeks to eliminate poverty housing and homelessness from the world, and to make decent shelter a matter of conscience and action. Habitat is founded on the conviction that every man, woman and child should have a simple, decent, affordable place to live in dignity and safety regardless of race or religion and welcome volunteers and supporters from all walks of life. Habitat has built more than 200,000 houses in 85 countries around the world, providing more than 10000,000 people in more than 2,000 communities with safe, decent, affordable shelter. HFHI was founded in 1976 by Millard & Linda Fuller.

Habitat’s Local HistoryHabitat for Humanity India (HFH India) is affiliated to Habitat for Humanity International USA which operates in over 85 countries around the world. HFH India builds and renovates houses in partnership with needy families who meet habitat’s selection criteria regardless of their caste, creed or language affiliation.  HFH India is registered in Trust. It is affiliated to Habitat for Humanity International. The National Office is situated in Mumbai. It functions through its four Habitat Resource Centers located in New Delhi, Mumbai, Chennai and Bangalore. At present, there are 4 satellites and more than 30 NGO partners spread out through the country. HFH India has constructed over 14,000 houses for Hindus, Muslims, Christians and other communities.  HFH India caters to low-income group families mainly consisting of agricultural laborers, small and marginal farmers, daily wage earners, skilled and unskilled workers, slum-dwellers etc. We assist families who do not have the economic status to secure housing loans from established financial institutions to acquire a house of their own. 

Habitats Mission StatementHabitat for Humanity works in partnership with God and people every where, from all walks of life, to develop communities with God’s people in need by building and renovating houses so that there are decent communities in which to live and grow into all that God intended.

The NeedHabitat's goal is to eliminate substandard housing in this country, replacing it with simple, decent and affordable homes. Sub-standard housing is all too common in India. Many of families live in deteriorated housing with cramped quarters and limited water and ventilation. India broadly defines substandard housing as less than 98 square feet of living space per person. We have selected a target area in which 60-70% of the population lives in sub-standard housing according to this definition alone.

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India has launched its prestigious housing program known as indiaBUILDS. Under this program, HFH India envisages to build 50,000 homes across the country by raising volunteers and financial resources within the country as well as globally.

India is basically an agricultural country and nearly 65 % of the people are living in villages. Most of the agricultural crops are grown under rain fed condition. In the recent past, there has been a spurt in scientific and technological fields, resulting in the booming of industries and factories. This creates a division between urbanization and rural life and encourages migration of cities, often affecting the existing social and traditional life styles.

These families are unable to purchase their own homes, as mortgages are unheard of; they can neither save the required funds to pay at one time (the average monthly income is between $60 and $90), nor can they risk a high-interest loan. Habitat has found a way to address this problem. Families with two or three income earners can pay back a no-interest loan for a simple, decent, affordable, and healthy home, and still be able to feed their families.

Types of houses

Family houses Low income group; daily wage earners, low-scale factory workers, agricultural workers, small and marginal farmers.

Land Situation Homeowners must have their own registered land.Plinth area of the house On an average, it ranges from 200 to 350 sq. ft. consisting of a hall, kitchen,

one bedroom and a toilet. No addition in the house is allowed until full settlement of mortgage amount.

Cost of the house Rs. 60,000 to Rs. 80,000 with unskilled labor provided by homeowners.Sweat Equity Homeowners generally provide all unskilled labor.Walls Cement blocks or bricks with cement plaster.Roofs Cement slabs, tiles, corrugated cement sheets or reinforced concrete cement.Repayment System Monthly payments ranging from Rs. 500 – Rs. 800.Mortgage Period 5 to 7 years

How it Works – The Revolving Fund!Habitat houses are sold to partner families at no profit, financed with affordable, no-interest loans. The mortgage re-payments go into a Revolving Fund that is used to build more houses.

Affiliates around the world raise the funds used to construct houses. Some affiliates in developing countries also receive funding grants from HFH International. All Habitat affiliates are asked to tithe – to give 10 percent of their contributions to fund house building in other nations.

Habitat is not a give-away program. In addition to a down payment and regular mortgage payments, home-owners invest hundreds of hours of their own labor – sweat equity – into the building of their house and the houses of others.

The Partner FamilyFamilies in need of decent shelter apply to local Habitat affiliates. All new home owners are required to apply to be selected. The selection committee of Satellite / NGO Partner chooses homeowners based on their level of need, their willingness to become partners in the program, their ability to repay the no-interest loan & Habitat’s ability to build a home for the applicant family. Every Satellite / NGO Parter follows a non-discriminatory policy of family selection. Neither race nor religion is a factor in choosing the families who receive Habitat houses. When a new family is selected to participate in Habitat’s program, the family is required to meet certain conditions like actively provide sweat equity – unskilled labour need to construct the house of itself as well as for others.

The Satellite - see appendix (K)Habitat for Humanity India works with representative local leadership organized as HFH satellites in different parts of the country. A Satellite is an independent, local organization that carries out HFH’s mission in an area. The Satellite should be composed of diverse group of concerned people from the community where a housing project can be implemented. The satellite is primarily responsible for managing site-specific programs. It mobilizes committees to conduct family selection and community organization, supervise construction and implement Habitat ministry locally.

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3 - HFH POLICIES

Donation PolicyEach Global Village team provides a donation to the project. The amount requested differs from adult to Youth teams. Without this financial help Habitat would not be able to continue its building program.The SENDING Coordinator advice the Team Leader as to the appropriate amount of donation.

Please channel all donations through the Habitat SENDING office or the Habitat HOSTING National office and the funds will be forwarded to your host HRC / Satellite. Funds should never be sent directly to a Satellite / NGO Partner. All the funds are to be routed through a specific accredited account for the same of complying with national as well as HFHI guidelines. Your SENDING coordinator will advise the Team Leader and provide specific procedures and actual breakdown of donations.

Please note: Your financial contribution may not necessarily be used on the actual house that you will be working on. All donations are treated as contributions to indiaBUILDS. Your donation will be pooled along with other donations to achieve the target goal of indiaBUILDS, viz., 50,000 houses. So the building program will continue even after you have left the country.

Gift giving PolicyDuring your time in the village you may find that you are interested in make a further contribution directly to the family. In the past some team members/groups have done this. While well intended, such actions run counter to the purposes of the Habitat for Humanity program. It is important that a gift giver realizes the full impact a gift can have on Habitat's greater goal of empowering families and communities.

Challenges that gift giving present to HFH, to the neighbors in the community and to the family receiving the gift are challenges to the relationship between the HFH Satellite / NGO Partner and the family – especially in instilling a sense of responsibility and motivation from the family to make repayments. It is common that gifts can create a dependence on others to provide assistance, while the HFH model focuses on breaking the dependence.

You may also want to give a small gift to the community. Again we strongly discourage giving gifts directly to the families. We encourage such gifts to be given to the entire community such that all can enjoy the gift. This sends a clear message that all the families are valued. Some ideas include: books for the community center, basketballs, playground equipment, etc. Please consult your Host HRC / Satellite Coordinator on this.

Many thanks for your wonderful support. Indeed you are a key partner in challenging and supporting families as they seek to improve their living situation – not as “a hand out”, but as “a hand up”.

HFH Staff and the TeamDuring the course of your stay with us the team and our staff often build very close and personal relationships. On many occasions teams have requested that HFH staff accompany them on the R&R that follows the build. With only the best intensions the team offers to pay for our staff to join them. This creates a problem for us at Habitat. As much as we would love to have our staff enjoy such privileges it does cause problems within the organization and among the other staff members. Often the people that work behind the scenes do not get this acknowledgement. Habitat maintains a policy that forbids local staff members to join Global village teams on the R&R segment of each trip. Please be sensitive to these types of issues and if you are unsure about what to do then please consult your team Leader who will seek advice from the appropriate person.

Youth Policy - see appendix (B)All Habitat work sites have a strictly enforced “Youth Policy, which limits the type of working activities certain age groups must adhere. The minimum age for being present on a Habitat for Humanity construction site, when construction is taking place is, 14.

Youths aged below 14 may accompany a Global Village team but at the discretion of the host affiliate in consultation with Habitat for Humanity International, but may not be present on the construction site when construction is ongoing. They may perform age appropriate functions away from the construction site.

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Youths aged between 16 and the legal age of majority, as pre-determined based on hosting and sending country ages, cannot work on a roof or 6 feet above ground level, cannot work with power tools, cannot work on demolition or excavation work and cannot do heavy lifting.

It is required that when on the construction site; the ratio of adults to youth shall be 1:5. Please note that this ratio can be met through the presence of Habitat staff in addition to those adults accompanying the youth team either as chaperone, advisor or Team Leader.

It is required that when team is away from the construction site, the ratio of adults to youth shall be 1:10 The definition of “away from the construction site” includes all time away from the site, including R+R and international travel to and from the home country to the host country.

*Note: Age is calculated starting with 0 on the date of birth with the next anniversary of the birth resulting in the age increasing by 1 year. For example, someone born on December 25, 1980, will be 1 year of age on December 25, 1981.

4 - GLOBAL VILLAGE

The Global Village program is designed to introduce concerned people to the exciting hands-on, grass roots house building work at Habitat affiliates around the world. Teams work alongside homeowners and partners, experiencing first-hand HFHI’s global ministry. Each team benefits the host community by providing human resources and contributing construction funds. Volunteer participants have a unique opportunity to experience another culture and become active partners with people of that culture. As partners, team members help build a true “global village” of love, homes, families, community and hope!

Global Village Trips Are Different!Unlike tour groups, the itineraries are not highly structured. Itineraries are balanced with plenty of work, rest and free time. Our hosts offer teams a “backdoor” welcome to their community and encourage teams to visit some of their cultural “treasures” available locally. Team members form an once-in-a-lifetime team. They travel, live, work, share and eat together, often in primitive settings. Traveling and working in foreign countries can be as frustrating as it is rewarding. It is vital for participants to remain flexible and committed to their team leader and team members. The rule of thumb for every team member is: “Be a blessing”.

Joining an International teamAccepting the opportunity to live and work with a HRC / Satellite / NGO Partner is often a life-changing experience. Through your willingness to partner with people in other cultures, you learn about poverty housing, development challenges, international economics, world cultures and HFHI’s ministry and mission. As you learn about our important principles such as “self help” and “sweat equity,” you also find out how to give of yourself while learning about the host community’s culture, language and social practices.

Team SizesThe preferred size of teams is 5 to 50. Since the number of hosting sites is more, the size of the team will partly determine where the team will build and will directly affect the cost to transport the team and other logistics.

5 - PREPARATION

DocumentationOften a curse but usually necessary, documentation needs to be completed. Without the information requested we at Habitat are limited in what we are able to offer you. Please complete all documentation given to you by the Team Leader and return as soon as possible. Documentation covers things like legal waivers, medical advisories and emergency contacts to name but some of the issues covered.

Before departure Book the international flights soon after receiving confirmation of your host affiliate site. Review country visa requirements. Read through the orientation materials and return the necessary paperwork no later than 6 weeks prior

to your scheduled trip. Hold group meetings. Discuss the mission of Habitat for Humanity, expectations of the group and that

of the host , and try to address any concerns that you as a team may have.

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Coordinate fund-raising activities to sponsor a house(s). Publicize your trip by holding fund-raising events in your local communities. Brainstorm and plan all activities for the trip. Learn more about the country you are visiting. Divide responsibilities among the group. Seek medical advice from your local doctor. Check the latest information from your government travel advisories.

Team MeetingsDuring the early stages of Team preparation it is strongly recommended that the team meet to have the opportunity to get to know each other before traveling. This is not always possible but highly encouraged. This can be a time for the team members to discuss with the Team Leader any suggestions that may affect the itinerary before it is locked into place.

Destination ResearchTake time out to read up on India. Here are some points of reference that may be of some help.

Useful WebsitesHabitat for HumanityGlobal Village home page www.habitat.org/gvInternational Web site www.habitat.org/intlHabitat Asia Pacific www.hfhap.org Health and Travel IssuesCentre’s for Disease Control www.cdc.govTravel Health Online www.tripprep.comWorld Health Organization www.who.chState Department Warnings www.travel.state.gov/travel_warnings.html

Accommodation & Travel GuidesLonely Planet Travel Guide www.lonelyplanet.comTravel Directory www.travel.comAsia Travel www.asiatravel.com/thailand.html

General InformationCulture Information www.CULTUREGRAMS.comCurrencies and Exchange Rate www.xe.net/currencyWeather Report www.weather.com

A Packing List – see appendix (C)A recommended “Packing List” is included.

The Team Leader Check List

Have you discussed the arrangements for your accommodation while in transit? Have you discussed the arrangements for your transport while in transit? Have you sent holding deposits for your accommodation and transport to the HOSTING country? Have you sent the Team donation to Habitat? Have you sent your Medex insurance payment for the group? Have you sent all of the forms to the appropriate contact person? Have you made a set of copies of the emergency contact information to keep with you? Have you informed the HOSTING national office of your international flight schedule?

The Team Members Check List

Do you have enough information about Habitat for Humanity and understand its mission? Have you studied the country you are going to visit? Have you decided upon and received the proper immunizations for the host country? Have you discussed your expectations with your group members? Have you read the list of expectations of the host community? Have you talked about what your group wants to do on non-working days?

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Have you prepared any songs or entertaining programs to present in the community? Have you planned any further activities upon returning from your trip? Do you have extra cash on hand for emergency purposes?

6 - EXPECTATIONS

Team ExpectationsTeam expectations need to be addressed from the outset of team preparation. This is the responsibility of the Team Leader. Therefore communication between the Team Leader and the Affiliate Coordinator needs to be established as early as possible and the expectations addressed. Expectations such as:

Will the new homeowner be on the work-site working along side the team? Will the community welcome us and will we be safe? Will we complete a house in the time we are in-country? With little building experience will I be wasting your and my time? Are we likely to complete the build in the time we are in the village?

Community ExpectationsWhen a team of foreigners arrive on a building site in some remote village the local communities are often baffled by who they are and why they have come. This is why the community has to be prepared in advance. It is the responsibility of the local host to meet with the community several times during the weeks preceding the build at which time the community shall be given a full brief on the forthcoming visit. This is a good time to involve the community as a whole, to make plans, to assign responsibilities and to convey the message that the visitors are coming with an intention to help improve the quality of life for people in their village. The community will have their own preconceived expectations that need to be addressed, which is often based on preconceived ideas depending upon their own cultural practices. Generally there is an expectation that the visitors will respect the local traditions and follow the village laws. Host Expectations

Having a Global Village team visit brings with it many expectations such as: Exposure to international ideas and methods A donation towards the local house fund project An opportunity to learn A higher standing in the community An opportunity to develop new friends

False Expectations The donation amount given by the team will build a complete house!

Sometimes this may be true but not always, it depends on the donation amount!

The donation given is being used for the specific house we are working on!Not so! The donation given by team goes to indiaBUILDS housing fund. This way the local communities are able to continue building homes for other families long after the team has returned home.

The new homeowner is not required to repay the house cost because the team has donated the funds.Not so! All homeowners repay the cost of the home and their repayments are also put into the pool of funds that goes towards the next family’s home.

7 - ROLES & RESPONSIBILITIES

Team LeadershipThe team Leader is the overall leader of the team. All questions and directions should be channelled through him or her. The leadership structure is for the good and stability of the team. From the first contact all potential team members should communicate directly with the team Leader. This will apply throughout the whole period of the trip. Even at the building site, kindly look to the team leader for direction. The team leader will be receiving advice and instruction from different people from within Habitat.

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The following defines the areas of responsibility for the key parties.

Sending Coordinator Recruits and trains Team Leaders Introduce Team Leaders to Hosting National coordinator, establishes communication links Assists in recruiting team participants for “Open” teams Forwards applicants for “Open” teams to Team Leader for interviewing Works with Team Leader and host on itineraries, budget, and on other such related matters Collects monies from Team Leaders Handles Team Member insurance and registration Sends money advances to HOSTING country Send final monies due to HOSTING country Maintains database on participants selected Provides HOSTING country with emergency contact details of Team Members

Hosting National CoordinatorEstablishes and prepares guidelines, procedures, and materials with National Office concerning:

Initially sends out a draft budget & itinerary to Team Leader. Works with the Team Leader to refine & set the Team budget & Itinerary. Overseas the HRC/Satellite/ NGO Partner’s ability to HOST the team and meet the teams requirements Risk Management (safety manuals, emergency contingency plan, etc) Distribution of teams to host sites Organizes accommodation, transportation, and meals for teams (sometimes done by HRC / Satellite

Coordinator) Monitors all aspects of Safety standards & requirements Monitors timeline procedures to keep everything on track. Provides Team Leader with breakdown of expenses paid prior to team’s arrival & outstanding

expenses. Sends out Orientation Manuals and materials to Team Leaders Arranges the welcoming and escorting of the Teams Prepares and updates Emergency Plans Trains and assists Affiliates to HOST GV teams Conducts “Welcome” ceremonies for visiting teams (sometimes done by Affiliate Coordinator) Communications with the Sending coordinator and the Team Leader Provides Team Leader with assistance in planning R&R activities Provides evaluation tools/forms to Team Leaders

Hosting HRC / Satellite Coordinator Formally invites teams through the National Office Organizes accommodation, transport, & meals for teams (sometimes done by National Coordinator.) Arranges work-related logistics Responsible for team’s health and safety throughout the build Serves as liaison between the Team Leader and local committee, while in Host Site Introduce teams to the local committee and host community in which they will work. Ensures that there is a Host representative at the site at all times that the team is present. Arranges, plans sightseeing, educational activities and outreach to the larger community Provide host-specific information to Hosting National Co-ordinator for team orientation materials. Reconciles Team expenses incurred by the Host HRC / Satellite with the Team Leader prior to Team’s

departure from host-site. All receipts and expenses are to be signed off by both the Host Co-ordinator and the Team Leader.

Please note: Often the function of National Office and HRC / Satellite Coordinator are performed by the same person depending on the size and resources at each of the host site..

Team Leader Recruits, interviews & selects Team Members Facilitates all traveling arrangements prior to arrival in country Provides the overall leadership and guidance to the team Prepares Team. Sends them timely information. Works with Sending and Hosting Coordinators

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Conducts Team meetings prior to departure Liaison between team and HFH, Host and community Watches over the Health and general well being of the Team Facilitates devotions Informs team of itinerary and changes as appropriate Keeps accurate and open financial logs Reconciles all Team expenses at the end of the trip Keeps all receipts Debriefs and assists with evaluations at end of trip Collects evaluations and forwards them on to the Area office within 2 weeks of return

Team Members Raising funds – in their home country Raising walls – in their host country Raising awareness – in their home and host country To be flexible To respect and be sensitive to the culture of the host country To respect and follow HFH policies Complete individual evaluation to pass on to Team Leader prior to departure

Construction Supervisor Assists the National Office in developing work site Safety Standards for volunteers Delivers Safety Standards information to team on the teams first day on the work site Prepares a daily job schedule/plan in consultation with Team Leader for the team. Together with the Team leader orientates the Team daily regarding the daily job schedule. Makes sure that EVERYONE has a job to do, regardless of skill, age or gender Willingly teaches new skills to volunteers Relates directly to the Team Leader Watches over all Safety aspects of the building site Organizers all construction materials for the work site Allows team to do the job, even if it’s slower Develops friendships with Team Members Gets the house built! (Completed?)

The Local Community Participates as volunteers on the build site daily Provides morning and afternoon snacks Often provides lunches (depending on prior arrangements with Affiliate Coordinator) Monitors the general health and care of the Team while in the village

New Home Partners To repay the interest free loan that Habitat has provided. To actively spend sweat-equity hours of labour on Habitat work-sites helping to construct homes for

others as well as their own home.

Communication & Documentation Channels – see appendix (D)For the purposes of protocol and a sense of order a communications procedures plan has been developed. Though rather involved the process is set out in chronological order for a purposes. By following the plan shown in appendix (D) as a Team Leader you will be able to understand who to relate to and at what point in the process this should happen. The document also indicates when documents need to be sent and who should be sending them and who should be receiving them.

Should team members have any questions or need guidance then they should first approach the Team Leader. The Team Leader will know the answer or will know who to ask. The Team Leader is the conduit between the Team and HFH, and the Team and the Community. All questions and directions should be channeled through him or her.

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8 – IN-COUNTRY

TransportationAll your local transport needs will be arranged well before you arrive in the country. In most cases a small bus or cars will be used to transport the team:

To and from the airport To and from the worksite (when necessary) To and from any pre-arranged tours

AccommodationThe Global Village participants would be lodged in a decent hotel in the City / Major Town. It would be a double occupancy room, bath attached, with air-conditioning as an option. The rooms are furnished appropriately. We do see that the accommodation is provided nearer to the site to avoid long journeys. But this may not be possible at every place.

We would want you to be prepared for simple living conditions that might not have all the “comforts of home.” You may stay with local families. You may stay in a recently completed Habitat house. Even in a “guest house” you may not have the convenience of full-time electricity nor hot water. Toilet facilities in most Habitat communities are very basic. A shower usually means a “bucket bath”. It is important to remember that the idea of “comfort” may vary. What you may find uncomfortable could be your host’s very best.

The two basic types of accommodation are home stay and hotel stay but both are not always available. (Not including R&R)

Home-stay: This is an opportunity to live in the village with the local people. Hotel stay: Hotels at different levels of cost are available.

LaundryWhile staying in a hotel all laundry requirements and costs will be between yourself and the hotel. When staying in the village an arrangement will be made between the local community committee and the host Coordinator to have your needs met. This will be done on a Team to Team basis and arranged to suit as appropriate. If there are any costs involved it will be reflected in the budget.

TelephonesThe hotel has good communication facilities, which could be used when required for a charge. Kindly request assistance from the reception to make overseas calls but please note that overseas calls are expensive and will be charged to your room

Operator- assisted calls: Call the operator and dial (country code) + (area code) + (telephone number)

Direct call without operator assistance: Dial (country code) + (area code) + (telephone number)

Local Calls on a public pay phone: You need at least a one-rupee coin

Most villages will have a landline for your use, which may mean that you will be able to contact family and friends while out of the cities. If you need to URGENTLY contact someone outside of the immediate area then arrangements can be made through the HRC / Satellite Coordinator to have a message sent out. This is purely an emergency service and not for general use.

To communicate with family and friends it is possible to e-mail. There are e-mail centers near the hotel for public that could be used. The charges could vary between Rs. 25 and Rs. 35 per hour depending on the Area.Note: Cyber cafes are also know as Browsing Centers.

Postal Services

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India’s mail service is reliable and efficient. Major hotels provide basic postal services on their premises. Post offices are open from 10.00 to 17.00 Monday to Friday and Saturday mornings; in big cities often longer Telegrams may be sent at any time of the day or night.

MealsFood in the village or building site is generally simple. If you have special needs such as diabetic requirements then please make this known to your Team Leader so that provisions can be made to assure your needs are meet.

The water provided is mineral water. Try not to swallow any water while taking a shower or swimming. The fruits and vegetables we serve you are peeled, washed with filtered water and thoroughly cooked. We will be providing you with mineral water for drinking. The water cans / bottles will be kept at the work site too. Please feel free to collect the water bottles from GV coordinator/Administrator everyday, or appoint somebody from your group as water in-charge. Some basic rules

         Fruits should be washed with purified water or peeled before eaten          Beware of ice-creams that is being sold on the streets          Beware of fruit juice – ordinary water may be added to it          Milk should be well boiled or pasteurized          Tea and coffee should be okay since the water has been boiled          Eat curd (Indian yogurt) with most meals. This soothes the stomach and the risk of getting

Diarrhea due to spices          Drink Tender Coconut Water

 Breakfast – Will be provided by the hotel or by the community in the case of Village stay. Food is generally simple with basics like fruit, cereal and toast. Tea, coffee, drinking water and fruit cordial will be included. The schedule for breakfast will be mentioned on the itinerary.

Lunch - On working days you will have lunch at the work site (sandwiches, fruits, drinks, etc). Lunch will be provided by the local community and supervised by the HRC / Satellite Coordinator, or will be arranged by the hotel. On non-working days, the team will dine at a local restaurant or other locations depending on the days’ activities. The time for lunch is shown on the itinerary.

Dinner – Dinners will be organised as per your itinerary, which will be planned in advance by the Team leader and the HRC / Satellite Coordinator. Some dinners will be at pre-arranged restaurants while other dinners may be at your own discretion and cost. Please see you detailed itinerary for more details. The time for dinners is shown on the itinerary.

Morning & Afternoon snacks – Will be provided by the community on site on working days. On non-work days morning and afternoon teas will not be provided.

Dinking water – Will be available on the building site. Please ensure that you drink only mineral water. It is a good idea to carry a small plastic bottle with you while in country. Drinking the local tap-water is not wise!

Useful expressions – see appendix (E)

9 -CONSTRUCTION

You are not only constructing a house; you’re building a spirit of cooperation within your own team, as well as integrating into the regular Habitat construction program. Most teams find that it takes a few days to get into a rhythm with each other and anticipate construction tasks. Language differences may at first make the job seem impossible, but soon everyone finds ways to communicate and get the job done.

House Plans – see appendix (G)

House Costs – see appendix (H)

10 - SECURITY HEALTH & SAFTEY

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HFH strongly recommends that you do NOT bring items of any significant monetary and/or sentimental value.

Identification CardsThis is a wallet size personalized card given to all members to carry on their persons while in country. It is purely a safety guard. The card will hold basic information like emergency contact info and medical info (blood type) that will be for each team member’s use. The ID cards are distributed to the team at the “Welcome Ceremony” at the start of the visit.

First AidEven with an established safety program, accidents may occur. The host affiliate is responsible for ensuring that an injured worker receives proper first aid at the work site and, if needed, receives appropriate emergency medical care as soon as possible. Only people appropriately trained in emergency medical care should offer treatment.

HFH maintains a policy that all building sites must have a fully stocked First Aid kit available at all times. The location of this First Aid kit will be shown to you as a team upon arrival at the building site. Having said that it is advisable for you to bring a First Aid kit of your own to cover the times that you are not on the build site “Not to be prepared is to tempt fate!”

InoculationsHFH does not recommend specific inoculations for legal reasons but we do however strongly recommend that you consult your own local personal doctor before departure particularly in regard to hepatitis and tetanus. Many countries now have Medical consultants specializing in travel inoculations.

Health and SafetyHFH endeavors to provide a safe and secure experience to all Team Members but there are limits to what we can provide. HFH asks that you use common sense and caution when visiting us. Avoid situations that compromise yourself and bring with you all medicines that you may require.You may be eating food prepared locally, where the standard of cleanliness is not as high as that to which you are accustomed to.

Travel AdviceHFH uses the government travel advisories as the basis for travel warnings and we recommend that you look these up on the internet. Most large 1st world countries provide this service, which we have found to be consistent and regularly updated. HFH does on occasion stop or cancel a trip when we feel that there is a possibility of or unacceptable risk to a team. (See “Destination Research”)

Security on work siteNever bring valuables to the build site, as there will not be a secure place to store them. It is recommended that you carry personal items in a waist bag and keep them with you as you work. Personal tools can be taken back to the hotel/home stay each day although the Construction manager will in most cases secure these items for you over night. It is a good idea to mark personal tools with an ID mark.

Security off the work siteVolunteers may be housed in private homes or hotels. While we will do our best to provide a safe environment for your personal belongings, we can’t guarantee the safe keeping of your personal items. Again we strongly recommend that you do NOT bring items with any significant monetary and/or sentimental value.

Work site Safety & Responsibilities – see appendix (M) Regardless of your skill level, you can help build a house. Whether mixing cement, filling in mortar joints or carrying sand, there is a task that fits what you have to offer. By following the work rules stated by the HRC / Sateelite, you will help ensure the safety of everyone at the work site. A construction orientation, including rules and site procedures, will be conducted before work begins on the first day that the team arrives on the work site. The Construction Supervisor or a qualified representative will conduct this. HFH takes “Work site Safety” issues very seriously and ask that you treat the training given most seriously. A work site safety plan will be posted at all building sites for team members to consult during the build.

Safety guidelines that apply to any work site include: Think before doing your work or task.

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Concentrate on your task to eliminate distractions. Know where the first aid kit is located and how to get emergency help. Know the location of the nearest hospital or medical center. Take a rest before you become overtired. Protect your skin by applying sunscreen and wearing protective clothing. Drink enough water to avoid dehydration. Inspect all power tools, hand tools, ladders and scaffolding daily. Advise your supervisor immediately of any unsafe condition or hazard. Return all tools, ladders, etc. to the proper place at the end of a workday. Sleep well to give your body and mind “energy” to work!

Insurance IssuesOn behalf of the team, Habitat for Humanity International purchases a comprehensive accident and illness insurance policy (MEDEX) that has been selected to provide for all contingencies and to meet the level of risks associated with international travel to remote locations, and work on a building site. This is a non-optional insurance and is additional to any pre-existing insurance policies held by the team members. It is calculated by the Sending Coordinator on a per person per day basis, covering all days in the host country including the day of departure from the home country and the day of return. It will also cover any R+R that team members take part in after the project, while in the host country. The Team Leader will collect insurance payments from all team members and remit in a lump sum to his or her Sending Coordinator. The insurance does not cover contents or baggage. The cover costs US$ 2.85 per person per day

Emergency PlansEach HRC / Satellite has a backup emergency plan to provide provisions for the unlikely event of evacuation. This plan has been formulated with the National office, Medex Service provider and the Habitat National office and is in place before any team arrives in country. The plan is not complicated and basically provides a fast, well-controlled evacuation of the team to a safe location.

Emergency contact numbers – see appendix (I)

11 - BUDGET & ITINERARY

BudgetThe National Global Village Coordinator and the Team Leader prepare the budget. The Team leader has the final decision on what should or should not be included. Although every care is taken to keep costs to a minimum sometimes the estimates sent in advance are not exact. Habitat does not make a profit from the Teams in country expenses and passes on all savings and discounts that we have been able to secure for the team.Consult your Team Leader for all inquiries concerning costs or expenses.

ItineraryEach day of the trip is carefully planned and balanced to provide an unforgettable experience. Several people are involved in this process but principally the National Global Village Coordinator and the Team Leader. The Team leader has the final decision on what should or should not be included. Itineraries can be flexible and tailored to suit the needs of the team.

ArrivalWhen you get off your flight upon arrival into this INCREDIBLE INDIAIA procede through the normal customs clearance procedures. As you walk out into the arrival halls, you will meet the smiling faces who will greet you. You will be received by a representative of HFH India / Satellite with traditional welcome gestures.

Welcome BriefAt the first opportunity the Team will receive an official “Welcome” into the country, to the village, and to Habitat. At this “Welcome” each Team member will be given a “Welcome Pack”. The pack will be accompanied with a verbal orientation of what to expect including many of the more detailed information needed by the team. At the same time each member will also receive an ID card to carry with them for security purposes (see ID card).

Farewell de-brief

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At some point at the end of the trip (see itinerary) the Team and HFH need to take time out to discuss how the trip went. HFH needs your help at this point. We need your opinion and comments on your time with us. PLEASE take a few minutes out to fill in the evaluation form that will be given to you. It will not take long for you to fill out and the benefits to future teams and us are unmeasurable. Don’t hold back; state your frank opinion, it is valuable to us.

If you are able to share with us any photos or written articles that we you would allow us to publish, HFH would be very grateful. Give them to either the Team Leader or the National GV Coordinator. We appreciate this very much.

Well it had to happen! Time to leave the country! The sad goodbyes are inevitable but the up side is you will be leaving and taking with you some amazing experiences and memories. Expect to make some life-long friends.

DepartureSad but inevitable the time must come to jump back on the plane and head for home. Each Team ends their visit differently with some Teams departing soon after the House dedication while other Teams may stay on for some R&R time. The HFH Coordinators may or may not be able to see you off at the airport. This will depend on the arrangements made by your Team Leader.

Reflections - Quiet timeEach day, either morning or night, the Team Leader will put some time aside. This can take the form of either devotion or simply some quiet time if that’s what the Team leader decides. It is an opportunity for team members to express their feelings, concerns and emotions to the rest of the team. It also serves as a time for making the necessary announcements. This is not a compulsory time together although it does serve as a wonderful opportunity for the team to build relationships and bond. It is a Habitat tradition to gather at the beginning of the construction day for devotions before reviewing work tasks. This provides the context for understanding that house building is not just about laying hollow blocks or pounding nails, but also about community and relationship building. Habitat is an ecumenical Christian housing ministry. Morning devotions should be planned with sensitivity to the religious diversity of the group. Devotions and reflections that are personal, open, and honest and shared by the entire group make the activity more meaningful for everyone involved.

Day Trips – see appendix (L)During the stay in India, Team Members will be offered opportunities to engage in cultural activities and visit national points of interest. Some activities may include visiting historical places, visiting the local schools and NGO etc, the team leader could check the itinerary option sheet for more choices. These day trips will be organised by the HRC / Satellite Coordinator as requested by the Team Leader.

Activity Entrance FeesIf you wish to visit a tourist site or a place of interest you may be asked to pay a small entrance or customary fee. It is respectful to ask permission before visiting these sites, this fee is not included in the overall budget unless specifically itemized as being so.

Rest & RelaxationThe R&R segment of any team visit is optional. Some teams take a few extra days after the build and spend several well-earned days lying in the sun at a local resort. The cost to include R&R in your visit can be included in the budget or kept and shown separately depending on the team requirements. The National GV Coordinator will be able to assist you with any inquiries you may have concerning R&R.

12 - CULTURAL ISSUES

Traditionally, the Indian culture is a patriarchal society wherein the man is regarded as the head and breadwinner of the family. Men also lead most social elements and sectors – in business, politics, government, religion, and the academe. This though has changed and somewhat shifted with women getting regard and respect for their work and capacities to equal that of men. The family is the most basic unit of society and it is common to find a family that is “extended” – that which includes grandparents, parents, children, in-laws, relatives and grandchildren. The love and respect for the parents and those who belong to the older generation is reflected in the manner of the younger generation touching the feet of the elders with their hands and the elders will bless them by touching the head of the children.

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Indian art and music is a vast fusion of exotic, ancient tribal and colonial influence. Most of the regional art and music are through songs, dances and chants, which depicts the region’s beginnings. As of now, Indian art and music is greatly influenced by the west, particularly the United States. This is evident in the wide cacophony of restaurants, discos, bars, malls, shops and other western icons.

Showing RespectRespect, especially to the oldest or those in authority, is an important component of our culture. One shows respect in many different ways, including body posture and position, clothing worn, loudness and gestures.

Folding your arms while speaking to someone is a sign of respect, as is speaking softly. People may smile and say “yes” to you in order to be polite. Be careful not to express your opinion first if you want to know theirs.

Footwear is not generally worn in the house; it should be left at the door. You may keep your socks on if you want. Never sit on the threshold of the door. In the village, it is inappropriate to wear hats or to carry anything on your shoulder like backpacks. As a sign of respect, all hats & backpacks should be removed upon entering the village.

Always ask permission for photographing anyone (it will almost always be granted). Do not indiscriminately stand up and take photos during ceremonies. Ask permission before hand.

Taboos* Note the correct way of sitting (generally on the floor), keep knees covered.* Do not go on an unescorted walk or trip with a person of the opposite sex.* Don’t use hand signals to call someone to you.* Wearing footwear in homes.* Don’t leave the meal table before the chief or head of family does.* Never address the chief casually.* Never show affection in public* Don’t eat food while walking through the village* Never shout across the village.* Never run through the village

Dress CodeMen – Most men dress casually but modestly. Long shorts are fine and “T” shirts or singlets are generally accepted. Shoes can also be casual such as open sandals. When attending church or more formal occasions, a long sleeve shirt and long dress trousers are expected. Ties are not generally worn.

Women – Conservative dress is imperative. Although many tourists are often seen briefly dressed it is tolerated but not considered polite. Short skirts, 2 piece bathing suits and shorts are unacceptable.

SocializingIt’s very important for foreigner to know a few things about the Indian culture. Since it is a learning process, we have a few important points you can take note of.

To greet... or to say Good morning…In the villages men shake hands with other men. They will not shake hands with a woman. They will fold their hands and bow slightly. A woman is expected to do the same. In urban areas, a woman may shake hands and the man can then do so. But this may not be applicable for the children. Children will love to touch you and shake hands with you.

With regards to outward display of affection between different genders, it is considered inappropriate to outward display affection that includes touching and holding hands by people of different sex. This includes married people on the team. Keep in mind that what may seem normal to you may be a source of discomfort for the local people.

Team members are expected to be respectful of the Indian culture, the ethics and the morals. Respect, especially to elders or those in authority, is an important component of the Indian culture. One shows respect in many different ways, including body posture and position, clothing worn, loudness of voice, and gestures.

The villagers are very welcoming. They will offer you water, tea and buttermilk (Diluted yogurt). It is not recommended to drink water or buttermilk offered in the villages. Since it is very impolite not to take what is

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being offered you could ask for tea/coffee as the water used to prepare this will be well boiled. The representative from the associate or from HFH will see that, they are preparing the tea or coffee with the provided mineral water.

The political situation may be tense at times. It is best to avoid taking a strong position. There is too much to understand in a short visit to India. If discussing politics, listen politely but avoid making judgements.

Many local people desire to live in the West, and sometimes see foreigners as an opportunity to emigrate. Be sure to exercise good judgement in your relationships.

Our staff team will be with you always to guide and help you.

13 – IS THIS THE END?

Wish List – see appendix (J)Often Team members ask us “What other contributions can they can make that will make a difference?” so we have developed a “Wish List” that would make a difference. If you are able to assist our HRCs / Satellites by providing any of these items then please know that your gift would be greatly appreciated and used to further this ministry.

Back HomeNothing advertises better than word of mouth and that’s where you can be of greatest service to us once you reach home. Please …. Tell anyone, everyone, about the amazing experience that you have just had. Encourage others to join a GV team like you have done. Or even better still; start up a team of your own! The Sending Coordinator from your home country will work with you to build a team and give you Team Leader training.

Thank you!We appreciate you taking the time to review this orientation manual. It is an important investment in you, your team and the host community. A successful team requires personal preparation from each participant.

God Bless!APPENDICES

(A) Location Maps (B) Youth Policy (C) Packing List (D) Communication & Documentation Channels (E) Useful Expressions (G) House Plans (H) House Costs (I) Emergency Contacts (J) Wish List (K) HRC / Satellite Profile (L) Sightseeing Options (M) Work Site Safety Responsibilities

(those appendices will be included here as site specific – like location maps, emergency contacts, etc.

(C) Packing List

Clothing & packing list

With the hot weather of India in mind, we highly recommend that you pack cool, lightweight cotton clothing. Following are clothing suggestions for volunteers.

TIP: Keep in mind that this week is very casual. You will need mostly work clothes. Your other activities are still very casual. You may like to wear something a little nicer for evening activities. In other words, you are

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probably not going to need to go clothes shopping to come on this trip! And don't let the weather keep you from doing an activity just because you don't have the proper clothes. Clothes & necessities for the work site

For the work site: bring old clothing that can get dirty/stained Sturdy shoes with closed toes. No sandals or any open-toed shoes because of the danger of dropping

heavy things on feet. T-shirts or long sleeved shirts (protection against mosquitoes and sunburn). Long, durable pants. Shorts are not permitted for women. Men are allowed to wear them, but it is not

recommended. Both because of cultural issues, local people do not wear shorts, as well as that abrasion cuts, scratches and sunburn are most common injuries at a build.

Two pairs of work gloves Hat and Sunscreen – sunburn is a reality and a danger. Day pack/small bag to contain all your personal belongings at work site

Clothes for social gatherings and recreation activities Comfortable/casual walking shoes Long pants - shorts are not at all common to wear in India Shorts are OK for men; women can wear shorts when on R&R, but not on the work site. Casual shirts Several pairs of socks Underwear Washcloths Sweatshirt/Sweater - depending on the season Umbrella

Toiletries Personal toiletries Sunscreen lotion Extra supplies of your medication and other medical supplies Salt tablets (ORS) - an aid against dehydration Towels to "wash" with when water is not available

Other useful things to bring Sunglasses Lightweight towel - something that dries quickly Laundry bag Shower shoes - you will be sharing your bathroom Passport and money pouch Prescription medication Toilet paper – carry small amounts at any time in your pocket Voltage converter and adaptor plugs (travel kits are readily available). Standard voltage in India is

230 – 240 V, 50 Hz. 15 Amps plug points are in use. Flashlight with extra batteries Alarm clock

Optional to bring Binoculars Back support - a lot of the work is manual Extra prescription glasses Journal, paper, pencil or pen Book Bible/meditation material Personal first aid supplies - we will have a First Aid kit Laundry powder- in case you want to wash something out at night. There is also laundry service

available Photos of family and home to share with team and host Camera

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Recommendations for packingHave a carry-on with what you'll need for 24 hours after arrival in case your checked luggage is missed.

If at all possible, travel in duffel bags, sports bags, or something "soft", instead of suitcases - they cram more easily in vans and trucks! If duffel is not waterproof/dustproof, put items in plastic bags inside duffel for extra protection.

Pack leaky items (shampoo, lotions) in zip lock bags - and tighten the cap right before you put them in, contact lens supplies (could be very dusty) and any other personal needs

Luggage to be hand carried Itinerary (your flight details) Airline tickets Passport and copy of photograph page Visa and copy Vaccination Certificate (if any) and copy List of current medications and prescriptions Personal medication & prescriptions, with extra supplies Emergency Contact Information Spending Money Traveler’s checks and purchase agreement Extra eyeglasses or contact lenses (and supplies) Orientation Manual

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(J) Wish List

National Wish List for additional Gifts.

Additional funds for building more houses are always the most powerful contribution!!!! Your support for further house building at the affiliate is always the best gift to insure that more children can grow up in decent shelter. In addition, you can also support the National office by giving

“WISH LIST”

27.2 Policy:

All the above said gifts are expected to be given only through the Affiliate Co-ordinator/ GV co-ordinator.

Any gift costing above $75 should be reported to the National office by the team leader. It is not compulsory that you should give additional gifts.

28. Airport Tax

The team’s In-country expenses does not include the Airport Tax.

The team members are expected to pay the Airport Tax. This may be about $7 to $12. Please see that you are carrying enough money while return from India.

29. Transportation

From the moment you arrive at your destination, the hosting affiliate will provide all the transportation. During the week, a car or minibus will be used to transport the team. Most of the times we will make use of a driver, but occasionally it might be one of the staff.

We do Airport to Airport service even if the team members comes by different flights.

26.2

Note:All the above said gifts are expected to be given only through the GV Co-ordinator.

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MOST URGENT NEEDS

LCD Projector Digital Camera and Software Spindle of CD-R blank CDS

OFFICE SUPPLIES AND EQUIPMENT

Computer-Windows 98 or better Printer Cartridges

o (Brand and number)

Microsoft Software Zip disks Photo Printer Paper Extension Cords Computer Projector White board markers Surge protector trip Two prong adapters Television with VCR Answering Machine Fax Machine Printer Computer Paper Internet server and software Fax/Phone White/Cord Boards Photocopier Adding Machines Zip Disk Drive

TOOLS FOR THE CONSTRUCTION SITE

Mason’s hammer Metric tape measure Levels Concrete Mixer Walky-Talkies Cement Trowels Work Gloves