€¦  · Web viewCBA Archived Webinars. All of CBA’s webinars are recorded and available for...

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CBA Archived Webinars All of CBA’s webinars are recorded and available for purchase on-demand. This document provides a 12 month lookback of all the webinars offered by the CBA. We recommend using the “Ctrl” + F keys in order to search the document for any keywords or preferred instructors. Additional information on each webinar is available by clicking the title of the webinar (note: you will be redirected to CBA’s website). If you have trouble finding a specific webinar, or need additional information, please contact CBA’s Manager of Education and Training, Glenn Younger, at [email protected] or (916) 438-4433. Archived Webinars: February, 2015 – December, 2015 BSA/AML & OFAC Compliance Instructor: Carl Pry February 18, 2015 – 8:00 a.m. – 10:00 a.m. Six Essentials for Keeping your Financial Institution Relevant & Secure Instructor: Joel Abramson February 18, 2015 – 11:30 a.m. – 1:30 p.m. 7 Habits for Success at Supervising Instructor: Honey Shelton February 19, 2015 – 8:30 a.m. – 10:30 a.m. Compliance Perspectives: A Monthly Update with Carl Pry Instructor: Carl Pry February 19, 2015 – 11:00 a.m. – 12:00 p.m. Online Fraud & Cybercrime Instructor: Mary Kate Cole, AAP, CAE

Transcript of €¦  · Web viewCBA Archived Webinars. All of CBA’s webinars are recorded and available for...

CBA Archived WebinarsAll of CBA’s webinars are recorded and available for purchase on-demand. This document provides a 12 month lookback of all the webinars offered by the CBA. We recommend using the “Ctrl” + F keys in order to search the document for any keywords or preferred instructors. Additional information on each webinar is available by clicking the title of the webinar (note: you will be redirected to CBA’s website).

If you have trouble finding a specific webinar, or need additional information, please contact CBA’s Manager of Education and Training, Glenn Younger, at [email protected] or (916) 438-4433.

Archived Webinars: February, 2015 – December, 2015

BSA/AML & OFAC ComplianceInstructor: Carl PryFebruary 18, 2015 – 8:00 a.m. – 10:00 a.m.

Six Essentials for Keeping your Financial Institution Relevant & SecureInstructor: Joel AbramsonFebruary 18, 2015 – 11:30 a.m. – 1:30 p.m.

7 Habits for Success at SupervisingInstructor: Honey SheltonFebruary 19, 2015 – 8:30 a.m. – 10:30 a.m.

Compliance Perspectives: A Monthly Update with Carl PryInstructor: Carl PryFebruary 19, 2015 – 11:00 a.m. – 12:00 p.m.

Online Fraud & CybercrimeInstructor: Mary Kate Cole, AAP, CAEFebruary 19, 2015 – 11:30 a.m. – 1:30 p.m.

Personal Financial Statement AnalysisInstructor: Richard HammFebruary 23, 2015 – 11:30 a.m. – 1:30 p.m.

Basic Bankruptcy for BankersInstructor: Robin RussellFebruary 24, 2015 – 11:30 a.m. – 1:30 p.m.

Introduction to Personal & Business Tax ReturnsInstructor: Richard HammFebruary 25, 2015 – 11:30 a.m. – 1:30 p.m.

Legal Liabilities when Check Fraud OccursInstructor: Terri D. ThomasFebruary 26, 2015 – 8:00 a.m. – 10:00 a.m.

ALERT! New W-8BEN, W-8BENE & W-9 (SW2-1247)Instructor: Deborah CrawfordFebruary 26, 2015 – 11:30 a.m. – 1:30 p.m.

Demystifying the New Liquidity Requirements for Community BanksInstructor: Ryan Luttenton and Colette WagnerFebruary 27, 2015 – 11:30 a.m. – 1:30 p.m.

Best-Ever Compliance Checklists for Commercial LoansInstructor: Anne LolleyMarch 3, 2015 – 11:30 a.m. – 1:30 p.m.

Understanding the New Integrated Disclosure RulesInstructor: Jack Holzknecht, CRCMMarch 3, 2015 – 11:30 a.m. – 1:30 p.m.

Completing the SAR: Line By LineInstructor: Peter OroszMarch 4, 2015 – 8:00 a.m. – 10:00 a.m.

New 2015 Employment Compliance Obligations for Financial InstitutionsInstructor: Steve GreeneMarch 4, 2015 – 11:30 a.m. – 1:30 p.m.

For Salespeople: Grow Your Business with Introductions!

Instructor: Jack KaselMarch 9, 2015 – 10:00 a.m. – 11:00 a.m.

Notary PublicInstructor: Terri D. ThomasMarch 12, 2015 – 8:00 a.m. – 10:00 a.m.

Information Security: Risk Assessments & Incident ResponseInstructor: Dr. Kevin StreffMarch 12, 2015 – 11:30 a.m. – 1:30 p.m.

BSA Series: CTR & Exemptions: Reviews, Mergers, Revocations and MoreInstructor: Deborah CrawfordMarch 13, 2015 – 8:00 a.m. – 10:00 a.m.

Analyzing Business Cash Flow Mandatory 2 Part Series 3/16 & 3/30Instructor: Richard HammPart 1: March 16, 2015 – 11:30 a.m. – 1:30 p.m.Part 2: March 30, 2015 – 11:30 a.m. – 1:30 p.m.

Writing a New Accounts Procedures ManualInstructor: Deborah CrawfordMarch 17, 2015 – 8:00 a.m. – 10:00 a.m.

Improving & Delivering Credit Scores to Your CustomersInstructor: Greg SoutherMarch 17, 2015 – 11:30 a.m. – 1:30 p.m.

ACH ComplianceInstructor: Mary Kate ColeMarch 18, 2015 – 11:30 a.m. – 1:30 p.m.

Fair Lending and the CFPB in Underwriting, Servicing & CollectionsInstructor: Susan CostonisMarch 18, 2015 – 11:30 a.m. – 1:30 p.m.

Health Savings Accounts – Opening, Maintaining and Reporting RequirementsInstructor: Patrice KonarikMarch 19, 2015 – 8:00 a.m. – 10:00 a.m.

Information Security: Risk Assessments & Incident ResponseInstructor: Dr. Ashley PodhradskyMarch 19, 2015 – 11:30 a.m. – 1:30 p.m.

Understanding Revocable and Irrevocable Trust DocumentsInstructor: Terri ThomasMarch 19, 2015 – 11:30 a.m. – 1:30 p.m.Best Practices in Retaining, Attracting & Pricing DepositsInstructors: Karl Nelson & Neil StanleyMarch 20, 2015 – 11:30 a.m. – 1:30 p.m.

Teller Compliance Issues: The Big ThreeInstructor: Deborah CrawfordMarch 23, 2015 – 11:30 a.m. – 1:30 p.m.

Understanding the New Integrated Disclosure Rules, The New Closing DisclosureInstructor: Jack HolzknechtMarch 23, 2015 – 11:30 a.m. – 1:30 p.m.

Five Habits of Highly Effective SupervisorsInstructor: Janice BranchMarch 24, 2015 – 8:00 a.m. – 10:00 a.m.

Is Your Environmental Risk Management Program Working for You?Instructor: Joe BerlinMarch 24, 2015 – 11:30 a.m. – 1:30 p.m.

Basics of Real Estate Loan DocumentationInstructor: Robin RussellMandatory 2 Part SeriesMarch 24, 2015 – 11:30 a.m. – 1:30 p.m.March 26, 2015 – 11:30 a.m. – 1:30 p.m.

Security Officer WorkshopInstructor: Dana TurnerMandatory 2 Part SeriesMarch 25, 2015 – 11:30 a.m. – 1:30 p.m.April 1, 2015 – 11:30 a.m. – 1:30 p.m.

Controlling the Risks of Power of Attorney DocumentsInstructor: Terri ThomasMarch 26, 2015 – 11:30 a.m. – 1:30 p.m.

Extracting Information from an SSAE16Instructor: Jerry McClurg, CISSP, CISA, CEHMarch 27, 2015 – 11:30 a.m. – 1:30 p.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl PryApril 1, 2015 – 11:00 a.m. – 12:00 p.m.

What You Need to Know About the Uniform Commercial CodeInstructor: Jeffery JohnsonApril 2, 2015 – 8:00 a.m. – 10:00 a.m.

Understanding the Different Payment Systems: How do I pay thee … let me count the waysInstructor: Mary Kate Cole, AAP, CAEApril 2, 2015 – 11:30 a.m. – 1:30 p.m.

Top Trends for Community Banks: Strategies for SuccessInstructor: Trent FlemingApril 3, 2015 – 11:30 a.m. – 1:30 p.m.

Call Report – Lending Schedules for BanksInstructor: Ann ThomasApril 9, 2015 – 8:00 a.m. – 10:00 a.m.

Deposit Regulation Update and ReviewInstructor: Deborah CrawfordApril 9, 2015 – 11:30 a.m. – 1:30 p.m.

BSA Series: Part I-Growing Your CDD Questionnaire for Onboarding Consumer AccountsInstructor: Deborah CrawfordApril 10, 2015 – 8:00 a.m. – 10:00 a.m.

Safe Deposit Boxes – The Pitfalls of Vault Security, Disasters and Self-Service BoxesInstructor: David P. McGuinnApril 14, 2015 – 8:00 a.m. – 10:00 a.m.

Lending to MunicipalitiesInstructor: Robin RussellApril 14, 2015 – 11:30 a.m. – 1:30 p.m.

Writing an Effective Credit MemorandumInstructor: Jeffery JohnsonApril 14, 2015 – 11:30 a.m. – 1:30 p.m.

Excel Explained: Introduction to SpreadsheetsInstructor: David RingstromApril 15, 2015 – 8:00 a.m. – 10:00 a.m.

Notary Skills for Bankers, Part 2 Advanced Notary SkillsInstructor: Russell T. CruzanApril 15, 2015 – 11:30 a.m. – 1:30 p.m.

Pulling Together – How to Excel at TeamworkInstructor: Janice BranchApril 15, 2015 – 11:30 a.m. – 1:30 p.m.

Successful Sales Strategies for LendersInstructor: Honey SheltonApril 16, 2015 – 8:00 a.m. – 10:00 a.m.

Oil & Gas Lending 2015: Structuring & RestructuringInstructor: Robin RussellApril 16, 2015 – 11:30 a.m. – 1:30 p.m.

Coaching Sticky Situations & Stinky PeopleInstructor: Honey SheltonApril 17, 2015 – 11:30 a.m. – 1:30 p.m.

Appraisal & Evaluation RegulationsInstructor: Richard HammApril 20, 2015 – 11:30 a.m. – 1:30 p.m.

Using Personal Tax Returns for Global CashflowInstructor: Vincent DiCaraApril 21, 2015 – 8:00 a.m. – 10:00 a.m.

10 Traps to Avoid on the FrontlineInstructor: Janice BranchApril 21, 2015 – 11:30 a.m. – 1:30 p.m.

Opening New Accounts – Three-Part SeriesInstructor: Patrice KonarikApril 22, 2015 – 8:00 a.m. – 10:00 a.m.April 29, 2015 – 8:00 a.m. – 10:00 a.m.May 6, 2015 – 10:30 a.m. – 12:30 p.m.

Same-Day ACH SettlementInstructors: Chris Selmi and Ted KitadaApril 22, 2015 – 10:00 a.m. – 11:00 a.m.

Analyzing Tax Returns for Mortgage DecisionsInstructor: J.T. TurnerApril 22, 2015 – 11:30 a.m. – 1:30 p.m.

Flood Insurance: Compliance Issues and Enforcement Topics that Continue to Plague LendersInstructor: Carl PryApril 23, 2015 – 8:00 a.m. – 10:00 a.m.

Collecting & the CFPBInstructor: Greg SoutherApril 23, 2015 – 11:30 a.m. – 1:30 p.m.

Regulation E UnwrappedInstructor: Mary Kate ColeApril 24, 2015 – 11:30 a.m. – 1:30 p.m.

Reviewing Residential AppraisalsInstructor: Richard HammApril 27, 2015 – 11:30 a.m. – 1:30 p.m.

Home Equity Lines of CreditInstructor: J.T. TurnerApril 28, 2015 – 8:00 a.m. – 10:00 a.m.

Ability-to-Repay & Qualified Mortgages Review & UpdateInstructor: Jack HolzknechtApril 28, 2015 – 11:30 a.m. – 1:30 p.m.

Understanding Signature Cards and Account Agreements: Account Titling, Ownership & AccessInstructor: Deborah CrawfordApril 28, 2015 – 11:30 a.m. – 1:30 p.m.

SSN’s, EIN’s and ITIN’s: Your Job as Withholding AgentInstructor: Deborah CrawfordApril 28, 2015 – 11:30 a.m. – 1:30 p.m.

Opening New Accounts II – Business AccountsInstructor: Patrice KonarikApril 29, 2015 – 8:00 a.m. – 10:00 a.m.

15 Hotspots for ESIGN & UETAInstructor: Deborah CrawfordApril 29, 2015 – 11:30 a.m. – 1:30 p.m.

Reg E Compliance – Five Best Practices for Handling DisputesInstructor: Susan CostonisApril 29, 2015 – 11:30 a.m. – 1:30 p.m.

Mortgage Loan Officers: Exempt or Not Exempt?Instructor: Steve GreeneApril 30, 2015 – 11:30 a.m. – 1:30 p.m.

Officer Calling: Prospecting, Preparing & PresentationInstructor: Jeffery JohnsonMay 5, 2015 – 8:00 a.m. – 10:00 a.m.Lending 101Instructor: Anne LolleyMay 5, 2015 – 11:30 a.m. – 1:30 p.m.

Robbery Training for Managers & ExecutivesInstructor: Barry Thompson, CRCMMay 5, 2015 – 11:30 a.m. – 1:30 p.m.

Bullet Proof Your Loan PortfolioInstructor: Pete MitchellMay 6, 2015 – 8:00 a.m. – 10:00 a.m.

Opening New Accounts III – Trust, Fiduciary and Minor AccountsInstructor: Patrice M. KonarikMay 6, 2015 – 10:30 a.m. – 12:30 p.m.

Commercial Loan Documentation Mandatory 2 Part Series (05/06 & 05/07)Instructor: Robin RussellMay 6, 2015 – 11:30 a.m. – 1:30 p.m.May 7, 2015 – 11:30 a.m. – 1:30 p.m.

Start Coaching & Stop Hovering Over the BranchInstructor: Honey SheltonMay 7, 2015 – 11:30 a.m. – 1:30 p.m.

BSA Series: Part II – Growing Your CDD Questionnaire for Business AccountsInstructor: Deborah CrawfordMay 8, 2015 – 8:00 a.m. – 10:00 a.m.Note: For information regarding Part I of this BSA series, click here

Best Practices for Today’s Branch Manager: Your Role, Your Responsibilities Part 1Instructor: Honey SheltonMay 8, 2015 – 11:30 a.m. – 1:30 p.m.

For Sales Managers: Why Aren’t Your Bankers Selling?Instructor: Jack KaselMay 11, 2015 – 10:00 a.m. – 11:00 a.m.Commercial Real Estate Cash Flow: Part 1Instructor: Richard HammMay 11, 2015 – 11:30 a.m. – 1:30 p.m.

Improving Employee Performance in Everyday Work Situations & ReviewsInstructor: Ross BlakeMay 12, 2015 – 11:30 a.m. – 1:30 p.m.

The ABCs of ACH, Part 1Instructor: Mary Kate Cole, AAP, CAEMay 13, 2015 – 11:30 a.m. – 1:30 p.m.

HMDA: What to Know Now & What’s Next?Instructor: Susan CostonisMay 13, 2015 – 11:30 a.m. – 1:30 p.m.

RC-C Loan Codes for the Call ReportInstructor: Ann ThomasMay 14, 2015 – 8:00 a.m. – 9:00 a.m.

Basics of Global Cash Flow Analysis: Part 2Instructor: Richard HammMay 14, 2015 – 11:30 a.m. – 1:30 p.m.

Dealing with Casual Days, Dress Codes and Work AppearanceInstructor: Bob GreggMay 14, 2015 – 11:30 a.m. – 1:30 p.m.

Excel Explained: Introduction to SpreadsheetsInstructor: David Ringstrom, CPAMay 15, 2015 – 8:00 a.m. – 10:00 a.m.

Developing and Organizing an Effective Remote Deposit Capture Program (RDC)Instructor: Susan OrrMay 18, 2015 – 8:00 a.m. – 10:00 a.m.

Troubled Debt RestructuringInstructor: David L. Osburn, CPA, CCRA, NACMMay 18, 2015 – 11:30 a.m. – 1:30 p.m.

Calculating and Maintaining the Allowance for Loan and Lease LossesInstructor: Jeffery JohnsonMay 19, 2015 – 8:00 a.m. – 10:00 a.m.

Best Practices for Today’s Branch Manager: Leading the Way Through Coaching Part 2Instructor: Honey SheltonMay 19, 2015 – 11:30 a.m. – 1:30 p.m.

ACH Operations, Part 2Instructor: Mary Kate Cole, AAP, CAEMay 20, 2015 – 11:30 a.m. – 1:30 p.m.

Mortgage Loan Originator Required Training Series – Part 1Instructor: Susan CostonisMay 20, 2015 – 11:30 a.m. – 1:30 p.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl PryMay 21, 2015 – 11:00 a.m. – 12:00 p.m.

Does BYOD Drive You to BYOBInstructors: Chad Knutson, CISSP, CISA, CRISC and Josh StroscheinMay 21, 2015 – 11:30 a.m. – 1:30 p.m.

Decoding Financial Statements & Tax Returns for Different Business Entities Mandatory 2 Part Series 05/26 & 05/29Instructor: Richard HammPart 1: May 26, 2015 – 11:30 a.m. – 1:30 p.m.Part 2: May 29, 2015 – 11:30 a.m. – 1:30 p.m.

Reporting Your Credit Data, METRO2, E-OSCAR & New Tougher FCRA/CFPB ComplianceInstructor: Greg SoutherMay 27, 2015 – 11:30 a.m. – 1:30 p.m.Basics of Banking Mandatory 2 Part Series Template 06/01 & 06/05Instructor: David L. Osburn, CPA, CCRA, NACMJune 1, 2015 – 11:30 a.m. – 1:30 p.m.June 5, 2015 – 11:30 a.m. – 1:30 p.m.

Basics of Banking Mandatory 2 Part Series Template 06/01 & 06/05Instructor: David L. Osburn, CPA, CCRA, NACMJune 1, 2015 – 11:30 a.m. – 1:30 p.m.June 5, 2015 – 11:30 a.m. – 1:30 p.m.

Seven Habits of Effective Credit Administration in Commercial BanksInstructor: Jeffery W. JohnsonJune 2, 2015 – 8:00 a.m. – 10:00 a.m.

CRA Nuts & Bolts – Five Steps to Pass the ExamInstructor: Susan CostonisJune 2, 2015 – 11:30 a.m. – 1:30 p.m.

Bank Accounting EssentialsInstructor: Eileen Iles, CPA, CGMA, CIA, CFSA, CCSA, CRMAJune 3, 2015 – 11:30 a.m. – 1:30 p.m.

Advanced Business Account Issues: Multi-tiered Businesses, Agents, Escrows and MoreInstructor: Deborah CrawfordJune 3, 2015 – 11:30 a.m. – 1:30 p.m.

Safe Deposit Policies & Procedures, Part 1Instructor: Joyce McLinJune 4, 2015 – 11:30 a.m. – 1:30 p.m.

Opening Deposit Accounts for Nonresident AliensInstructor: Deborah CrawfordJune 8, 2015 – 11:30 a.m. – 1:30 p.m.

Excel Explained: Minimize Spreadsheet ErrorsInstructor: David Ringstrom, CPAJune 9, 2015 – 8:00 a.m. – 10:00 a.m.Basic UnderwritingInstructor: J.T. TurnerJune 9, 2015 – 11:30 a.m. – 1:30 p.m.

Escrow Rules Review & UpdateInstructor: Jack Holzknecht, CRCMJune 9, 2015 – 11:30 a.m. – 1:30 p.m.

Employment Records and How to Keep ThemInstructor: Bob GreggJune 10, 2015 – 8:00 a.m. – 10:00 a.m.

Vital Check and Deposit IssuesInstructor: Deborah CrawfordJune 10, 2015 – 11:30 a.m. – 1:30 p.m.

ATM: Bank Robbery of the FutureInstructor: Chad KnutsonJune 10, 2015 – 11:30 a.m. – 1:30 p.m.

Ten Things to Look For When Analyzing Balance SheetsInstructor: Vincent DiCaraJune 11, 2015 – 8:00 a.m. – 10:00 a.m.

The Four C’s of Exceptional Supervision – Conveying, Coaching, Correcting and CelebratingInstructor: Honey SheltonJune 11, 2015 – 11:30 a.m. – 1:30 p.m.

Safe Deposit Legal Documents & Issues, Part 2Instructor: Joyce McLinJune 11, 2015 – 11:30 a.m. – 1:30 p.m.

The Top 10 Mistakes in Analyzing Business Financial StatementsInstructor: Richard HammJune 15, 2015 – 11:30 a.m. – 1:30 p.m.

How to Analyze a Start-up BusinessInstructor: Vincent DiCaraJune 16, 2015 – 8:00 a.m. – 10:00 a.m.

The Top 10 Mistakes in Appraisal ComplianceInstructor: Richard HammJune 16, 2015 – 11:30 a.m. – 1:30 p.m.

Mortgage Foreclosure and Loan CollectionInstructor: Douglas WaldorfJune 17, 2015 – 8:00 a.m. – 10:00 a.m.

Dealing with Appraisals: Regulations and RequirementsInstructor: Carl Pry June 18, 2015 – 8:00 a.m. – 10:00 a.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl Pry June 18, 2015 – 11:00 a.m. – 12:00 p.m.

Call Report Operational Schedules, Part IInstructor: Ann Leavelle ThomasJune 18, 2015 – 11:30 a.m. – 1:30 p.m.

Dissection of MalwareInstructors: Chad Knutson & Josh StroscheinJune 19, 2015 – 8:30 a.m. – 10:30 a.m.

Safe Deposit Disaster Recovery, Part 3Instructor: Joyce McLinJune 19, 2015 – 11:30 a.m. – 1:30 p.m.

Integrated Disclosures: General RulesInstructor: Jack HolzknechtJune 22, 2015 – 11:30 a.m. – 1:30 p.m.

Cyber Security and FFIEC ExpectationsInstructor: Susan OrrJune 23, 2015 – 11:30 a.m. – 1:30 p.m.

Integrated Disclosures: New Loan EstimateInstructor: Jack Holzknecht, CRCMJune 23, 2015 – 11:30 a.m. – 1:30 p.m.

W-8, W-9 and Account Opening IssuesInstructor: Deborah CrawfordJune 24, 2015 – 11:30 a.m. – 1:30 p.m.

Integrated Disclosures: New Closing DisclosureInstructor: Jack Holzknecht, CRCMJune 24, 2015 – 11:30 a.m. – 1:30 p.m.

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.Instructor: Terri D. ThomasJune 25, 2015 – 8:00 a.m. – 10:00 a.m.

10 Key Compliance Issues on Overdraft Privilege Programs: What your Branches Need to Know and DoInstructor: Deborah CrawfordJune 25, 2015 – 11:30 a.m. – 1:30 p.m.

ACH Origination: Knowing Your ResponsibilitiesInstructor: Mary Kate Cole, AAP, CAEJune 25, 2015 – 11:30 a.m. – 1:30 p.m.

Preparing for & Conducting a FFIEC IT Audit in 2015Instructors: James E. Stempak, CDP, Christopher Wilkinson, CISSP, CRISC, and Michael Fisk, CISAJune 26, 2015 – 11:30 a.m. – 1:30 p.m.

Call Report Lending Schedules, Part IIInstructor: Ann Leavelle ThomasJune 29, 2015 – 11:30 a.m. – 1:30 p.m.

Commercial Real Estate Lending in Today’s Economy Mandatory 2 Part Series 07/01 & 07/14Instructor: David L. Osburn, CPA, CCRA, NACMJuly 1, 2015 – 11:30 a.m. – 1:30 p.m.July 14, 2015 – 11:30 a.m. – 1:30 p.m.

Small Business Lending Today Mandatory 2 Part Series Template 07/06 & 07/15Instructor: David L. Osburn, CPA, CCRA, NACMJuly 6, 2015 – 11:30 a.m. – 1:30 p.m.July 15, 2015 – 11:30 a.m. – 1:30 p.m.

Regulation CC – Checks and HoldsInstructor: Deborah CrawfordJuly 7, 2015 – 8:00 a.m. – 10:00 a.m.

Regulation O: Lending to InsidersInstructor: Jack Holzknecht, CRCMJuly 7, 2015 – 11:30 a.m. – 1:30 p.m.

Call Center Representative TrainingInstructor: J.T. TurnerJuly 7, 2015 – 11:30 a.m. – 1:30 p.m.

Using Business Tax Returns to Analyze Lending RequestsInstructor: Vincent DiCaraJuly 8, 2015 – 8:00 a.m. – 10:00 a.m.

Best-Ever Compliance Checklists for Consumer LoansInstructor: Anne LolleyJuly 8, 2015 – 11:30 a.m. – 1:30 p.m.

Training for the Call Center’s Leaders: Fresh Ideas & Best PracticesInstructors: Honey Shelton & Zack MerrillJuly 8, 2015 – 11:30 a.m. – 1:30 p.m.

Federal Benefit Payments Garnishment RequirementsInstructor: Terri D. ThomasJuly 9, 2015 – 8:00 a.m. – 10:00 a.m.

The Future of the Branch for Community BanksInstructor: John HycheJuly 9, 2015 – 11:30 a.m. – 1:30 p.m.

Managing Your Core Vendor Contracts & RelationshipsInstructor: Trent FlemingJuly 10, 2015 – 11:30 a.m. – 1:30 p.m.

Introduction to Consumer Lending Mandatory 2 Part Series 07/13 & 07/20Instructor: David L. Osburn, CPA, CCRA, NACMJuly 13, 2015 – 11:30 a.m. – 1:30 p.m.July 20, 2015 – 11:30 a.m. – 1:30 p.m.

25 Lessons Learned from Nationwide Safe Deposit Box LitigationsInstructor: David P. McGuinnJuly 14, 2015 – 9:00 a.m. – 11:00 a.m.

Entering the World of Consumer Lending – 3 Part SeriesInstructor: John Baptista, JrJuly 14, 2015 – 11:30 a.m. – 1:30 p.m.July 21, 2015 – 11:30 a.m. – 1:30 p.m.August 4, 2015 – 11:30 a.m. – 1:30 p.m.

Outsourced Third Party Risk Management – Vendor ManagementInstructor: Susan OrrJuly 15, 2015 – 8:00 a.m. – 10:00 a.m.

Lending to MunicipalitiesInstructor: Jeffery W. JohnsonJuly 16, 2015 – 8:00 a.m. – 10:00 a.m.

10 Steps to Pass Your Next Compliance & Fair Lending ExamInstructor: Susan CostonisJuly 16, 2015 – 11:30 a.m. – 1:30 p.m.

Information Security Program Basics: Create & build your own programInstructor: Dr. Kevin StreffJuly 16, 2015 – 11:30 a.m. – 1:30 p.m.

Introduction to Consumer Lending Mandatory 2 Part Series 07/13 & 07/20Instructor: David L. Osburn, CPA, CCRA, NACMJuly 13, 2015 – 11:30 a.m. – 1:30 p.m.July 20, 2015 – 11:30 a.m. – 1:30 p.m.

Legal Essentials for LendersInstructor: Robin RussellJuly 21, 2015 – 11:30 a.m. – 1:30 p.m.

Audit Report WritingInstructor: Philip VassalloJuly 22, 2015 – 11:30 a.m. – 1:30 p.m.

Deposit Regulations for FrontlineInstructor: Deborah CrawfordJuly 22, 2015 – 11:30 a.m. – 1:30 p.m.

Handling Checks after the Death of the Account HolderInstructor: Deborah CrawfordJuly 23, 2015 – 8:00 a.m. – 10:00 a.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl PryJuly 23, 2015 – 11:00 a.m. – 12:00 p.m.

The UCC for LendersInstructor: Robin RussellJuly 23, 2015 – 11:30 a.m. – 1:30 p.m.

BSA Series: Money Laundering the New Way – Virtual Currency, Prepaids, MarijuanaInstructor: Deborah CrawfordJuly 24, 2015 – 8:00 a.m. – 10:00 a.m.

Decoding Financial Statements & Tax Returns for Different Business Entities Mandatory 2 Part SeriesInstructor: Richard HammJuly 27, 2015 – 8:30 a.m. – 10:30 a.m.July 29, 2015 – 8:30 a.m. – 10:30 a.m.

Interest Rate Risk: What Does the Future HoldInstructor: Al ForresterJuly 27, 2015 – 11:30 a.m. – 1:30 p.m.

Make It or Break It High Impact Training for the Call Center AgentInstructors: Honey Shelton & Zack MerrillJuly 28, 2015 – 11:30 a.m. – 1:30 p.m.

Decoding Financial Statements & Tax Returns for Different Business Entities Mandatory 2 Part SeriesInstructor: Richard HammSession 1: Available online on-demandJuly 29, 2015 – 8:30 a.m. – 10:30 a.m.

Truth in Savings and UDAAP: 10 Common ErrorsInstructor: Deborah CrawfordJuly 29, 2015 – 11:30 a.m. – 1:30 p.m.

UDAAP for Non-Lenders: Unfair? Deceptive? Abusive? Who, Me?Instructor: Patricia Cashman, CRCMJuly 29, 2015 – 11:30 a.m. – 1:30 p.m.

Standards for Assessing Diversity Policies & Practices: Final Interagency StatementInstructor: Steve GreeneJuly 30, 2015 – 11:30 a.m. – 1:00 p.m.

ERM Outlook & TrendsInstructor: Karl NelsonJuly 31, 2015 – 11:30 a.m. – 1:30 p.m.

Bank Call Report Preparation for Beginners – Five Part WebinarThis 5 part webinar series will be held on August 3, 10, 17, 24, 31Instructor: Ann ThomasAugust 3, 2015 – 8:00 a.m. – 10:00 a.m.

Ten Things to Look For When Analyzing Profit and Loss StatementsInstructor: Vincent DiCaraAugust 4, 2015 – 8:00 a.m. – 10:00 a.m.

Put a Stop to Boring TrainingInstructor: Honey SheltonAugust 4, 2015 – 8:30 a.m. – 10:30 a.m.

Entering the World of Consumer Lending – 3 Part SeriesInstructor: John Baptista, Jr.Parts 1 and 2 available online on-demandAugust 4, 2015 – 11:30 a.m. – 1:30 p.m.

Regulations B & Z Appraisal RulesInstructor: Jack Holzknecht, CRCMAugust 4, 2015 – 11:30 a.m. – 1:30 p.m.

Excel Explained: Pivot TablesInstructor: David Ringstrom, CPAAugust 5, 2015 – 8:00 a.m. – 10:00 a.m.

Signature Card Danger Zones: Account Titling, Ownership & AccessInstructor: Deborah CrawfordAugust 5, 2015 – 11:30 a.m. – 1:30 p.m.

The Aging Workforce (Using the Proper Legal Focus?)Instructor: Bob GreggAugust 6, 2015 – 8:00 a.m. – 10:00 a.m.

Currency Transaction Reporting: Line by LineInstructor: Christy CrawfordAugust 6, 2015 – 11:30 a.m. – 1:30 p.m.

Call Report RC-R, Risk-Based CapitalInstructor: Ann ThomasAugust 6, 2015 – 11:30 a.m. – 1:30 p.m.

BSA Series: Account Opening Procedures for MSBs, PEPs, NRA and Other High Risk BSA CustomersInstructor: Deborah CrawfordAugust 7, 2015 – 8:00 a.m. – 10:00 a.m.

Regulatory Report Preparation of FR Y-9CInstructor: Eileen Iles, CPA, CGMA, CIA, CFSA, CCSA, CRMAAugust 7, 2015 – 11:30 a.m. – 1:30 p.m.

Bank Call Report Preparation for Beginners – Part 2 of 5Instructor: Ann ThomasPart 1 available online on-demandAugust 10, 2015 – 8:00 a.m. – 10:00 a.m.

Basics of FDIC Deposit InsuranceInstructor: Russell T. CruzanAugust 10, 2015 – 11:30 a.m. – 1:30 p.m.

Writing Teller Training and ProceduresInstructor: Deborah CrawfordAugust 11, 2015 – 8:00 a.m. – 10:00 a.m.

ACH Exception Processing: When ACH processing isn’t as automated as you’d like it to beInstructor: Mary Kate Cole, AAP, CAEAugust 11, 2015 – 11:30 a.m. – 1:30 p.m.

Conducting Your Annual Physical Security ReviewInstructor: Barry Thompson, CRCMAugust 12, 2015 – 11:30 a.m. – 1:30 p.m.

IT Security Issues & SolutionsInstructor: Chad Knutson, CISSP, CISA, CRISCAugust 13, 2015 – 11:30 a.m. – 1:30 p.m.

SBA Lending: Demystifying the Risk of Monitoring & ComplianceInstructors: Kerri Agee & Kelly IsleyAugust 14, 2015 – 11:30 a.m. – 1:30 p.m.

Bank Call Report Preparation for Beginners – 3 of 5Instructor: Ann ThomasSession 1 & 2 are available on-demandAugust 17, 2015 – 8:00 a.m. – 10:00 a.m.

Introduction to Bank MarketingInstructor: David L. Osburn, CPA, CCRA, NACMAugust 17, 2015 – 11:30 a.m. – 1:30 p.m.

Mortgage Loan Originator Required Training Series – Part IIInstructor: Susan CostonisAugust 18, 2015 - 8:00 a.m. - 10:00 a.m.

Vital Issues on Cashier’s ChecksInstructor: Deborah CrawfordAugust 18, 2015 - 11:30 a.m. - 1:30 p.m.

Lending Basics for Support PersonnelInstructor: Richard HammAugust 18, 2015 - 11:30 a.m. - 1:30 p.m.

BSA/AML Compliance: Recent Developments & Common ErrorsInstructor: Ken GolliherAugust 19, 2015 - 11:30 a.m. - 1:30 p.m.

Flood Insurance Fundamentals – New Rules AnnouncedInstructor: Susan CostonisAugust 19, 2015 - 11:30 a.m. - 1:30 p.m.

Basic Cash Flow AnalysisInstructor: Jeffery JohnsonAugust 20, 2015 - 8:00 a.m. - 10:00 a.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl PryAugust 20, 2015 - 11:00 a.m. - 12:00 p.m.

Consumer Construction LoansInstructor: Richard HammAugust 20, 2015 - 11:30 a.m. - 1:30 p.m.

Bank Call Report Preparation for Beginners – Part 4 of 5Instructor: Ann ThomasParts 1 – 3 available online on-demandAugust 24, 2015 - 8:00 a.m. - 10:00 a.m.

Commercial Construction LoansInstructor: Richard HammAugust 24, 2015 - 11:30 a.m. - 1:30 p.m.

All About the New FFIEC Cybersecurity Assessment ToolInstructor: Susan OrrAugust 25, 2015 - 11:30 a.m. - 1:30 p.m.

Understanding Loan Documents, Part 1Instructor: Robin RussellAugust 25, 2015 - 11:30 a.m. - 1:30 p.m.

All About the New FFIEC Cybersecurity Assessment ToolInstructor: Susan OrrAugust 25, 2015 - 11:30 a.m. - 1:30 p.m.

Understanding Loan Documents, Part 1Instructor: Robin RussellAugust 25, 2015 - 11:30 a.m. - 1:30 p.m.

Same Day ACH: The Future is Here!Instructor: Mary Kate Cole, AAP, CAEAugust 26, 2015 - 8:30 a.m. - 10:30 a.m.

Best Ever Consumer Compliance ChecklistsInstructor: Anne LolleyAugust 26, 2015 - 11:30 a.m. - 1:30 p.m.

Understanding Real Estate Loan Documents, Part 2Instructor: Robin RussellPart 1 Available Online On DemandAugust 27, 2015 - 11:30 a.m. - 1:30 p.m.

Appraisal Review for Residential Mortgage DecisionsInstructor: J.T. TurnerAugust 27, 2015 - 11:30 a.m. - 1:30 p.m.

Are You Diversifying Your Loan Portfolio Appropriately?Instructors: Karl Nelson, David Ruffin, and Jeff BerksonAugust 28, 2015 - 11:30 a.m. - 1:30 p.m.

Bank Call Report Preparation for Beginners – Part 5 of 5Instructor: Ann ThomasParts 1 – 4 Available Online On DemandAugust 31, 2015 - 8:00 a.m. - 10:00 a.m.

New Proposed Overtime Rules: Implications for Community BanksInstructor: Steve GreeneAugust 31, 2015 - 11:30 a.m. - 1:30 p.m.

Flood Insurance: Recent Revisions & UpdateInstructor: Jack Holzknecht & Kelly M. OwsleySeptember 2, 2015 – 8:30 a.m. – 10:30 a.m.

Bank Secrecy Act Staff TrainingInstructor: Laura WilsonSeptember 2, 2015 – 11:30 a.m. – 1:30 p.m.

Lending Essentials: Business EntitiesInstructor: Robin RussellSeptember 3, 2015 – 11:30 a.m. – 1:30 p.m.

Call Reports: RC-C Loan Coding and Related RC-R ReportingInstructor: Ann ThomasSeptember 3, 2015 – 11:30 a.m. – 1:30 p.m.

The FDCPA, the CFPB & YouInstructor: Greg SoutherSeptember 8, 2015 – 11:30 a.m. – 1:30 p.m.

The FDCPA, the CFPB & YouInstructor: Greg SoutherSeptember 8, 2015 – 11:30 a.m. – 1:30 p.m.

Sixty (60) Critical Steps for Handling Delinquent BoxesInstructor: David McGuinnSeptember 9, 2015 - 8:00 a.m. - 10:00 a.m.

Navigating the Top Fifty (50) Most Important Safe Deposit Box Operating ProceduresInstructor: David McGuinnSeptember 9, 2015 - 8:00 a.m. - 10:00 a.m.

How Loans Get Repaid: Cashflow, Collateral, and Personal GuaranteesInstructor: Vincent DiCaraSeptember 9, 2015 - 11:30 a.m. - 1:30 p.m.

Controlling the Risks of Power of Attorney DocumentsInstructor: Terri ThomasSeptember 10, 2015 - 8:00 a.m. - 10:00 a.m.

Opening Deposit Accounts Online: CIP, CDD, W-9, Signature Cards and More Regulatory IssuesInstructor: Deborah CrawfordSeptember 10, 2015 - 11:30 a.m. - 1:30 p.m.

Vendor Management 101: The Regulatory Landscape & Best PracticesInstructor: Jon WaldmanSeptember 10, 2015 - 11:30 a.m. - 1:30 p.m.

Tackling the ACH Audit & Risk AssessmentInstructor: Mary Kate Cole, AAP, CAESeptember 11, 2015 - 11:30 a.m. - 1:30 p.m.

BSA Series: Completing CTR & SAR Reports Line by LineInstructor: Deborah CrawfordSeptember 11, 2015 - 8:00 a.m. - 10:00 a.m.

Negotiation Skill Building for BankersInstructor: David Osburn, CPA, CCRA, NACMSeptember 14, 2015 - 11:30 a.m. - 1:30 p.m.

For Salespeople: Avoid the Big Mistakes & Get CommitmentInstructor: Jack KaselSeptember 14, 2015 - 10:00 a.m. - 11:00 a.m.

Do’s and Don’ts of Checks: How to Avoid LossInstructor: Deborah CrawfordSeptember 15, 2015 - 8:00 a.m. - 10:00 a.m.

Best-Ever Compliance Checklists for Commercial LoansInstructor: Anne LolleySeptember 16, 2015 - 11:30 a.m. - 1:30 p.m.

Health Savings Accounts, Coverdell Savings Accounts, ABLE Plans & myRAInstructor: Deborah CrawfordSeptember 16, 2015 - 11:30 a.m. - 1:30 p.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl PrySeptember 17, 2015 - 11:00 a.m. - 12:00 p.m.

Living Trust DocumentsInstructor: Terri ThomasSeptember 17, 2015 - 8:00 a.m. - 10:00 a.m.

CATO: Who is Identifying the Fraud?Instructor: Chad Knutson, CISSP, CISA, CRISCSeptember 17, 2015 - 11:30 a.m. - 1:30 p.m.

Health Savings AccountsInstructor: Patrice KonarikSeptember 18, 2015 - 8:00 a.m. - 10:00 a.m.

Introduction to Internal AuditInstructor: Eileen Iles, CPA, CGMA, CIA, CFSA, CCSA, CRMASeptember 18, 2015 - 11:30 a.m. - 1:30 p.m.

Advanced Loan DocumentationInstructor: Robin RussellSeptember 21, 2015 - 11:30 a.m. - 1:30 p.m.

Get Global: Understanding Global Cash Flow AnalysisInstructor: Jeffery JohnsonSeptember 22, 2015 - 8:00 a.m. - 10:00 a.m.

Your Compliance Management System: No Cookie Cutters AllowedInstructor: Patricia Cashman, CRCMSeptember 22, 2015 - 11:30 a.m. - 1:30 p.m.

Get Global: Understanding Global Cash Flow AnalysisInstructor: Jeffery JohnsonSeptember 22, 2015 - 8:00 a.m. - 10:00 a.m.

EMV/Tokenization: Liability Shift & Framework for ImplementationInstructor: Bruce Updon, CISA, CISM, CISSP, CEH, CRISC, Certified Forensics InvestigatorSeptember 23, 2015 - 11:30 a.m. - 1:30 p.m.

E-Sign Compliance and the Account Life CycleInstructor: Susan CostonisSeptember 23, 2015 - 11:30 a.m. - 1:30 p.m.

Legal Liabilities when Check Fraud OccursInstructor: Terri ThomasSeptember 24, 2015 - 8:00 a.m. - 10:00 a.m.

Compliance Training: One Size Does NOT Fit AllInstructor: Patricia Cashman, CRCMSeptember 24, 2015 - 11:30 a.m. - 1:30 p.m.

Marketing and Advertising Compliance – The First UDAAP HotspotInstructor: Carl Pry, CRCM, CRPSeptember 24, 2015 - 11:30 a.m. - 1:30 p.m.

Rebroadcast: Achieving Unclaimed Property Compliance: Best Practices for the Banking IndustryInstructor: Maureen FerrariSeptember 25, 2015 - 11:30 a.m. - 1:30 p.m.

The Top 25 Investigative MistakesInstructor: Arvin Clar, BCISeptember 28, 2015 - 11:30 a.m. - 1:30 p.m.

Call Report for Banks – Recent Changes, Highlights, and PitfallsInstructor: Ann ThomasSeptember 29, 2015 - 8:00 a.m. - 10:00 a.m.

Common Mistakes on LLC’sInstructor: Deborah CrawfordSeptember 29, 2015 - 11:30 a.m. - 1:30 p.m.

Call Report for Banks – Recent Changes, Highlights, and PitfallsInstructor: Ann ThomasSeptember 29, 2015 – 8:00 a.m. – 10:00 a.m.

Get More From Your Budgeting ProcessInstructor: Brian BunnSeptember 30, 2015 – 11:30 a.m. – 1:30 p.m.

Customer Identification Programs: Annual Training for Frontline StaffInstructor: Deborah CrawfordOctober 1, 2015 – 11:30 a.m. – 1:30 p.m.

Do’s and Don’ts for Working with Caregivers and FiduciariesInstructor: Deborah CrawfordOctober 2, 2015 – 8:00 a.m. – 10:00 a.m.

Trust-Based Selling: Becoming a Resource ManagerInstructor: Jack HubbardOctober 5, 2015 – 11:30 a.m. – 1:30 p.m.

UCC: What You Need to Know About the AmendmentsInstructor: Jeffery W. JohnsonOctober 6, 2015 – 8:00 a.m. – 10:00 a.m.

A Banker’s Guide to Letters of CreditInstructor: Robin RussellOctober 6, 2015 – 11:30 a.m. – 1:30 p.m.

Writing an Effective Credit MemorandumInstructor: Jeffery W. JohnsonOctober 6, 2015 – 11:30 a.m. – 1:30 p.m.

Bitcoin for BankersInstructor: David Ringstrom, CPAOctober 7, 2015 – 8:00 a.m. – 10:00 a.m.

BSA for the FrontlineInstructor: Christy CrawfordOctober 7, 2015 – 11:30 a.m. – 1:30 p.m.

Advanced Persistent Threats: Explore Layered Controls for the Criminal UnderworldInstructor: Chad Knutson, CISSP, CISA, CRISC & Josh StroscheinOctober 8, 2015 – 11:30 a.m. – 1:30pm

Fair Lending Review & UpdateInstructor: Jack Holzknecht, CRCM & Kelly M. Owsley, CRCMOctober 13, 2015 – 11:30 a.m. – 1:30 p.m.

Opening Minor Accounts: Legal Ownership, Debit Cards and AccessInstructor: Deborah CrawfordOctober 14, 2015 – 11:30 a.m. – 1:30 p.m.

It’s More Than a Balancing ActInstructor: Janice BranchOctober 14, 2015 – 11:30 a.m. – 1:30 p.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl PryOctober 15, 2015 – 11:00 a.m. – 1:00 p.m.

IRA Series – 4 Part WebinarInstructor: Patrice M. KonarikOctober 16, 2015 – 8:00 a.m. – 10:00 a.m.

IRAs: The BasicsInstructor: Patrice M. KonarikOctober 16, 2015 – 8:00 a.m. – 10:00 a.m.

Regulation CC Update & Review: Annual Training for FrontlineInstructor: Deborah CrawfordOctober 16, 2015 – 11:30 a.m. – 1:30 p.m.

7 Habits of Highly Effective Banking Sales TeamsInstructor: Jack KaselOctober 16, 2015 – 10:00 a.m. – 11:00 a.m.

Commercial Real Estate Loan DocumentationInstructor: Robin RussellOctober 16, 2015 – 11:30 a.m. – 1:30 p.m.

Ten Simple Rules for Tellers to Save You ThousandsInstructor: Deborah CrawfordOctober 20, 2015 – 8:00 a.m. – 10:00 a.m.

Auditing for Compliance Part I: BSA/AML/CIPInstructor: Patricia CashmanOctober 20, 2015 – 11:30 a.m. – 1:30 p.m.

FFIEC Guidance on Employee’s Use of Social MediaInstructor: Susan OrrOctober 21, 2015 – 8:00 a.m. – 10:00 a.m.

Commercial Loan Applications – What Can Go Wrong?Instructor: Susan CostonisOctober 21, 2015 – 11:30 a.m. – 1:30 p.m.

Reading Credit Reports: Preventing Fraud, Using Credit Scores & Compliance IssuesInstructor: Greg SoutherOctober 21, 2015 – 11:30 a.m. – 1:30 p.m.

IRAs: Beyond the BasicsInstructor: Patrice M. KonarikOctober 22, 2015 – 8:00 a.m. – 10:00 a.m.

Auditing for Compliance Part II: HMDAInstructor: Patricia CashmanOctober 22, 2015 – 11:30 a.m. – 1:30 p.m.

The Professional Credit Analyst: Mandatory 2 Part Series 10/23 & 10/26Instructor: Richard HammOctober 23, 2015 – 8:30 a.m. – 10:30 a.m.October 26, 2015 – 8:30 a.m. – 10:30 a.m.

Overdraft Privilege Hotspots: Including Regulations, Lawsuits & GuidanceInstructor: Deborah CrawfordOctober 23, 2015 – 11:30 a.m. – 1:30 p.m.

25 Lessons Learned from Nationwide Safe Deposit Box LitigationsInstructor: David P. McGuinnOctober 27, 2015 – 8:00 a.m. – 10:00 a.m.

When a Loan Customer Dies: What are the top 15 issues to consider?Instructor: Susan Costonis, CRCMOctober 27, 2015 – 11:30 a.m. – 1:30 p.m.

Mortgage Servicing Compliance: Meeting Extensive New Regulatory ExpectationsInstructor: Carl PryOctober 28, 2015 – 8:00 a.m. – 10:00 a.m.

When a Deposit Customer Dies: Issues to considerInstructor: Deborah CrawfordOctober 28, 2015 – 11:30 a.m. – 1:30 p.m.

IRAs: Way Beyond the Basics – Beneficiaries and DistributionsInstructor: Patrice M. KonarikOctober 29, 2015 – 8:00 a.m. – 10:00 a.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl PryOctober 28, 2015 – 11:00 a.m. – 1:00 p.m.

Auditing for Compliance Part III: AdvertisingInstructor: Patricia CashmanOctober 29, 2015 – 11:30 a.m. – 1:30 p.m.

Understanding & Using the New FFIEC Cybersecurity Assessment ToolInstructor: Chad Knutson, CISSP, CISA, CRISCOctober 30, 2015 – 11:30 a.m. – 1:30 p.m.

Federal Compliance School OnDemand with Live StreamingInstructors: Susan Costonis, Deborah Crawford, Keith E. Monson, CRCMNovember 2 – 5, 2015 – 7:00 a.m. – 3:00 p.m.

Branch Transformation Series – Part 1Instructor: David PetersonNovember 2, 2015 – 11:30 a.m. – 1:30 p.m.

Auditing for Compliance Part II: HMDAInstructor: Patricia CashmanNovember 2, 2015 – 11:30 a.m. – 1:30 p.m.

Federal Benefit Payments Garnishment Requirements: Eight FAQ’s – RebroadcastInstructor: Susan Costonis CRCM

Robbery Procedures, Counterfeit and Fraudulent ItemsInstructor: Christy CrawfordNovember 4, 2015 – 8:00 a.m. – 10:00 a.m.

Lending 101Instructor: Anne LolleyNovember 4, 2015 – 11:30 a.m. – 1:30 p.m.

Loan Documentation: Top 10 Mistakes & Top 25 QuestionsInstructor: Robin RussellNovember 4, 2015 – 11:30 a.m. – 1:30 p.m.

How to Analyze the Purchase of an Existing BusinessInstructor: Vincent DiCaraNovember 5, 2015 – 8:00 a.m. – 10:00 a.m.

Analyzing Tax Returns for Mortgage DecisionsInstructor: J.T. TurnerNovember 5, 2015 – 11:30 a.m. – 1:30 p.m.

Understanding the Green Book & ACH PaymentsInstructor: Mary Kate Cole, AAP, CAENovember 5, 2015 – 11:30 a.m. – 1:30 p.m.

Endorsements: A to ZInstructor: Deborah CrawfordNovember 6, 2015 – 11:30 a.m. – 1:30 p.m.

New Regulation Z Rules for Small Creditors and Rural & Underserved AreasInstructor: Jack Holzknecht, CRCM & Kelly M. Owsley, CRCMNovember 9, 2015 – 11:30 a.m. – 1:30 p.m.

Branch Transformation Series – Part 2Instructor: David PetersonNovember 9, 2015 – 11:30 a.m. – 1:30 p.m.

IRA Audit and ComplianceInstructor: Patrice M. KonarikNovember 10, 2015 – 8:00 a.m. – 10:00 a.m.

Ratio Analysis to Determine Financial StrengthInstructor: Jeffery W. JohnsonNovember 10, 2015 – 11:30 a.m. – 1:30 p.m.

Rebroadcast: Accounting for Other Real Estate OwnedInstructor: Mark Harren, CPANovember 10, 2015 – 11:30 a.m. – 1:30 p.m.

Navigating the Top 50 Most Important Safe Deposit Operating Procedures – 2015 UpdateInstructor: David P. McGuinnNovember 12, 2015 – 8:00 a.m. – 10:00 a.m.

FFIEC Guidance on Employees’ Use of Social MediaInstructor: Susan OrrNovember 12, 2015 – 8:00 a.m. – 10:00 a.m.

Core Management SkillsInstructor: J.T. TurnerNovember 12, 2015 – 11:30 a.m. – 1:30 p.m.

Virtual Currencies Update: What Bankers Need to KnowInstructor: Bruce Upton, CISA, CISM, CISSP, CEH, CRISCNovember 12, 2015 – 11:30 a.m. – 1:30 p.m.

Critical Issues on Power of Attorney DocumentsInstructor: Deborah CrawfordNovember 13, 2015 – 11:30 a.m. – 1:30 p.m.

How to Sell in Any Banking MarketInstructor: Jack KaselNovember 16, 2015 – 10:00 a.m. – 11:00 a.m.

Branch Transformation Series – Part 3Instructor: David PetersonNovember 16, 2015 – 11:30 a.m. – 1:30 p.m.

Accounting for Allowance of Loan & Lease Losses (ALLL) Part IIInstructor: J.P. Shelly, CPANovember 16, 2015 – 11:30 a.m. – 1:30 p.m.

Mortgage Loan Originator Required Training Series – Part 3Instructor: Susan CostonisNovember 17, 2015 – 8:00 a.m. – 10:00 a.m.

Beyond Customer Service: Engaging your customers with a next level relationship approach!Instructor: Zack MerrillNovember 17, 2015 – 11:30 a.m. – 1:30 p.m.

Critical Issues on Certificates of Deposit (CDs)Instructor: Deborah CrawfordNovember 17, 2015 – 11:30 a.m. – 1:30 p.m.

Officer Calling: Prospecting, Preparing & PresentationInstructor: Jeffery W. JohnsonNovember 18, 2015 – 8:00 a.m. – 10:00 a.m.

Your FCRA Exam, the CFPB & Your Bank: How to Prepare!Instructor: Greg SoutherNovember 18, 2015 – 11:30 a.m. – 1:30 p.m.

What to Do When a Customer DiesInstructor: Terri D. ThomasNovember 19, 2015 – 8:00 a.m. – 10:00 a.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl PryNovember 19, 2015 – 11:00 a.m. – 12:00 p.m.

Capital is King: Raising Capital for Community Banks in Today’s Challenging MarketInstructor: Brian MarekNovember 19, 2015 – 11:30 a.m. – 1:30 p.m.

Handling Critical Incidents: The Robbery IssueInstructor: Barry Thompson, CRCMDecember 1, 2015 – 11:30 a.m. – 1:30 p.m.

Excel Explained: Introduction to SpreadsheetsInstructor: David Ringstrom, CPADecember 2, 2015 – 8:00 a.m. – 10:00 a.m.

Reg E – How Expensive Is A Compliance Mistake?Instructor: Susan CostonisDecember 2, 2015 – 11:30 a.m. – 1:30 p.m.

Agricultural Lending: Loan Documentation & AdministrationInstructor: Robin RussellDecember 2, 2015 – 11:30 a.m. – 1:30 p.m.

Notary PublicInstructor: Terri D. ThomasDecember 3, 2015 – 8:00 a.m. – 10:00 a.m.

Dealing with Appraisals: Regulations and RequirementsInstructor: Carl Pry, CRCM, CRPDecember 3, 2015 – 11:30 a.m. – 1:30 p.m.

ACH Year-End Review: A Peek Back and a Look Forward at the Horizon of PaymentsInstructor: Mary Kate Cole, AAP, CAEDecember 3, 2015 – 11:30 a.m. – 1:30 p.m.

Introduction to Commercial Lending 12/4/15 & 12/7/15Instructor: David Osburn, CPA, CCRA, NACMDecember 4, 2015 – 11:30 a.m. – 1:30 p.m.December 7, 2015 – 11:30 a.m. – 1:30 p.m.

New Business Account InterviewInstructor: Deborah CrawfordDecember 8, 2015 – 8:00 a.m. – 10:00 a.m.

Lending Compliance UpdateInstructor: Jack Holzknecht, CRCM & Kelly M. Owsley, CRCMDecember 8, 2015 – 8:30 a.m. – 10:30 a.m.

Deposit Compliance Update: 2015 Year-End ReviewInstructor: Deborah CrawfordDecember 8, 2015 – 11:30 a.m. – 1:30 p.m.

Moss Adams Quarterly Community Bank Tax UpdateInstructor: Kristine Hoeflin & Amy JessupDecember 10, 2015 – 10:00 a.m. – 11:00 a.m.

Understanding Commercial Loan DocumentationInstructor: Douglas WaldorfDecember 9, 2015 – 8:00 a.m. – 10:00 a.m.

Your FCRA Exam, the CFPB & Your Bank: How to Prepare!Instructor: Greg SoutherDecember 9, 2015 – 11:30 a.m. – 1:30 p.m.

UCC 3 and 4 Issues for TellersInstructor: Deborah CrawfordDecember 9, 2015 – 11:30 a.m. – 1:30 p.m.

Accounting Principles for LendersInstructor: Jeffery W. JohnsonDecember 10, 2015 – 8:00 a.m. – 10:00 a.m.

Lending to Healthcare ProvidersInstructor: Robin RussellDecember 10, 2015 – 11:30 a.m. – 1:30 p.m.

BSA Red Flags for Money Laundering: Frontline Annual TrainingInstructor: Christy CrawfordDecember 10, 2015 – 11:30 a.m. – 1:30 p.m.

Credit & Compliance Risk Growing in 2016: Best Practices to Help You Prepare for Your Next ExamInstructor: Robert Flowers, Abigail Lytle, Heather Archer Eastep, & John DelionadoDecember 11, 2015 – 11:30 a.m. – 1:30 p.m.

Overview of CRE Appraisal Guidelines & the Review Process – Part IInstructor: Richard HammDecember 14, 2015 – 11:30 a.m. – 1:30 p.m.

Using Personal Tax Returns for Global Cashflow: What’s Cashflow and What Isn’tInstructor: Vincent DiCaraDecember 15, 2015 – 8:00 a.m. – 10:00 a.m.

Nuts & Bolts: The Approaches to Value in a CRE Appraisal, Including Cap Rates – Part IIInstructor: Richard HammDecember 15, 2015 – 11:30 a.m. – 1:30 p.m.

Opening Fiduciary AccountsInstructor: Deborah CrawfordDecember 15, 2015 – 11:30 a.m. – 1:30 p.m.

The Loan Review Process: Important StepsInstructor: Vincent DiCaraDecember 16, 2015 - 8:00 a.m. - 10:00 a.m.

These People Drive Me CrazyInstructor: Honey SheltonDecember 16, 2015 - 8:30 a.m. - 10:30 a.m.

Developments in Federal Wage and Hour LawInstructor: Geoff LacyDecember 16, 2015 - 11:30 a.m. - 12:30 p.m.

Best Ever Commercial Compliance ChecklistsInstructor: Anne LolleyDecember 16, 2015 - 11:30 a.m. - 1:30 p.m.

HMDA: Preparing for 2016 & the New Final RuleInstructor: Susan CostonisDecember 16, 2015 - 11:30 a.m. - 1:30 p.m.

IRS Information Reporting: What You Need to Know About the Rules and FormsInstructor: Carl PryDecember 17, 2015 - 8:00 a.m. - 10:00 a.m.

Compliance Perspectives: A Monthly UpdateInstructor: Carl PryDecember 17, 2015 - 11:00 a.m. - 12:00 p.m.

Paper, Rock, Scissors, Lizard, Spock: Who is the weakest link in IT security?Instructor: Jon Waldman, CISA, CRISCDecember 17, 2015 - 11:30 a.m. - 1:30 p.m.

BSA Emerging Issues and Year End Round UpInstructor: Deborah CrawfordDecember 18, 2015 - 8:00 a.m. - 10:00 a.m.

Lending to Local Government UnitsJanuary 7, 2016 - 8:00 a.m. - 10:00 a.m.Instructor: Jeffery Johnson

New FFIEC IT Management ExpectationsJanuary 7, 2016 - 11:30 a.m. - 1:30 p.m.Instructor: Chad Knutson, CISSP, CISA, CRISC

C&I Lending ( Mandatory 2 Part Series 1/11/16 & 1/25/16) Part 1: January 11, 2016 - 11:30 a.m. - 1:30 p.m.Part 2: January 25, 2016 - 11:30 a.m. - 1:30 p.m.Instructor: David L. Osburn , CPA, CCRA, NACM

Writing Effective EmailJanuary 12, 2016 - 8:00 a.m. - 10:00 a.m.Instructor: Philip Vassallo

IRA Update and ReviewJanuary 12, 2016 - 11:30 a.m. - 1:30 p.m.Instructor: Patrice Konarik

HMDA Review & UpdateJanuary 12, 2016 - 11:30 a.m. - 1:30 p.m.Instructors: Jack Holzknecht, CRCM & Kelly M. Owsley, CRCM

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc.January 13, 2016 - 8:00 a.m. - 10:00 a.m.Instructor: Terri Thomas

Understanding CCC Loans for Ag LendersJanuary 13, 2016 - 11:30 a.m. - 12:30 p.m.Instructor: Dr. Paul Gorman

Planning for Success in the New YearJanuary 13, 2016 - 11:30 a.m. - 1:30 p.m.Instructor: Trent Fleming

Currency Transaction Reporting: Line by LineJanuary 14, 2016 - 8:00 a.m. - 10:00 a.m.Instructor: Christy Crawford

FBI Alert of Business Email CompromisesJanuary 14, 2016 - 11:30 a.m. - 1:30 p.m.Instructor: Chad Knutson, CISSP, CISA, CRISC

BSA / AML and OFAC – New Attention to Program ElementsJanuary 14, 2016 - 11:30 a.m. - 1:30 p.m.Instructor: Carl Pry

New Release: FFIEC IT Management HandbookJanuary 15, 2016 - 8:00 a.m. - 10:00 a.m.Instructor: Susan Orr

Loan ReviewJanuary 15, 2016 - 11:30 a.m. - 1:30 p.m.Instructor: David Kemp

Step-By-Step Guidance to Real Estate LoansJanuary 19, 2016 - 11:30 a.m. - 1:30 p.m.Instructor: Anne Lolley

Business Resolutions and Authorizations: How to Use Them to Protect Your Financial InstitutionJanuary 20, 2016 – 8:00 a.m. – 10:00 a.m.Instructor: Terri D. Thomas

Addressing Threats of Violence (Prevention, Action & Cautions)January 20, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Bob Gregg

Welcome to the New World of HMDAJanuary 20, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Jack Holzknecht, CRCM & Kelly M. Owsley, CRCM

Safe Deposit Box Access When Your Renter DiesJanuary 21, 2016 – 8:00 a.m. – 10:00 a.m.Instructor: David P. McGuinn

Basic Cash Flow AnalysisJanuary 21, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Jeffery W. Johnson

Basic Business Entities & Other Commercial Borrowers Lenders LearnTM Chapter 1January 21, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Robin Russell

Advertising ComplianceJanuary 26, 2016 – 8:00 a.m. – 10:00 a.m.Instructor: David Dickinson

Improving Employee Performance in Everyday Work Situations & ReviewsJanuary 26, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Ross Blake

Health Savings AccountsJanuary 26, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Christy Crawford

Home Equity Lines of CreditJanuary 27, 2016 – 8:00 a.m. – 10:00 a.m.Instructor: J.T. Turner

Best-Ever Compliance Checklists for Consumer LoansJanuary 27, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Anne Lolley

New Employment Compliance Obligations for Financial InstitutionsJanuary 27, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Steve Greene

20 Legal Account Ownerships, Titles, Sample Signature Cards and Legal DocumentationJanuary 28, 2016 – 8:00 a.m. – 10:00 a.m.Instructor: Deborah Crawford

Compliance Perspectives: A Monthly UpdateJanuary 27, 2016 – 11:00 a.m. – 12:00 p.m.Instructor: Carl Pry

ACH Rules UpdateJanuary 28, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Mary Kate Cole, AAP, CAE

Deliver Training that SticksJanuary 28, 2016 – 11:30 a.m. – 1:30 p.m.Instructor: Honey Shelton