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<Insert Picture Here>Business Process Management OverviewBusiness Process Management Overview

Dr. Jens HündlingSenior Sales Consultant January, 21st, 2010

Oracle Direct, Potsdam

The following is intended to outline our general product

direction. It is intended for information purposes only, and

may not be incorporated into any contract. It is not a

commitment to deliver any material, code, or

functionality, and should not be relied upon in making

purchasing decisions.

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purchasing decisions.

The development, release, and timing of any features or

functionality described for Oracle’s products remains at

the sole discretion of Oracle.

Complete. Open. Integrated.

Middleware

Applications

Infrastructure &

Management

Database

Oracle Database

Information

Management

Maximum Availability

Architecture

Database

ManagementMiddleware

Applications

Grid Computing

OLTPData

Warehousing

Storage Management

Application

Development

Database

Security

Infrastructure &

Management

Database

Oracle Fusion Middleware

Middleware

Applications

Infrastructure &

Management

Database

Best of BreedLeader in Key Markets

•Database

•Database Share on Linux

•Embedded Database

•Middleware

•Application Server

•Analytic Applications

•Enterprise Performance Management

•Data Warehousing

•Communications •Communications

•Human Capital Management

•Supply Chain Management

•Customer Relationship Management

•Retail

•Financial Services

•Banking

•Public Sector

•Professional Services

Business

Process Process

Management

Business Process Management

Order Capture Supply Chain

Fusion Middleware

Human Workflow

AIA PIP &

Fusion Middleware

SOA Suite

Suppliers &

Logistics Providers

Challenges…

Efficiency�Productivity challenged

�Multiple touchpoints

�Manual processes span

divisional domains

�Redundant work wastes

time and money

Challenges…

Visibility� Undocumented and

unmeasured processes

� Poor exception-handling

� Limited accountability

� Unavailable metrics

ChallengesChallenges…

Agility�Quickly launch new business tactics

�Outgun the competition

�Attack new opportunities

Customer

Challenges…

Customer Satisfaction

� Long response times

�Unprocessed exceptions

�Complicated and

uncoordinated customer

service

�Unmet SLAs

Oracle BPM life-cycle

Model & Analyze -Oracle BPA Suite

Business Analyst

Implement - JDeveloperComposite Editor

Process Developer

Run –SOA Suite on

Closed-loop BPM between Modeling, Execution, and Monitoring

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Monitor – BAM Dashboards

Business Owner

Manage –SOA Console

Process Participants

Run –SOA Suite onWebLogic

• Bridge the Business-IT Gap

• Ensure fidelity of the implemented process

• Shorten the process development life-cycle

• Optimize based on current process performance

Closed-loop BPMaka Roundtrip Engineering

• Optimize based on current process performance

Closed loop BPM

Round-trip IntegrationSeamless collaboration while using best tools for respective purpose

Business Analyst – BPA SuiteBPMN Business Process Model

Process Developer – SOA EditorSOA Composite

Generate/Merge

Shared Metadata Model

BPARepository

<Insert Picture Here>

Oracle Live Demo

Copyright 2009, Oracle Corporation

BusinessRules

BPMNBPELHumanWorkflow

FMW 11g Service InfrastructureUnified Infrastructure, Development and Management

Developer

IDESCA Composite

JDeveloper

BPEL

HumanTask

RulesMediation

BPEL orchestration

Business Rules

Human Tasks

Web services

and adapters

Mediation

11g Service Infrastructure

Policy Manager

Optimized binding

WebLogic Server

Repository

SOAAdministration

Web-basedconsole

BAM

B2B

Common JCA-based Connectivity-Infrastruktur

Integration in WebCenter

Integration in WebCenter 2

Process Analytics and BAM

• Out of the box dashboards for real time monitoring

• Create custom BAM dashboards

• Define business indicators

• Define KPIs, specify measurements and

actions

Quote Attribution

Title, Company

THANK YOU

Next Steps Contact us

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Next Steps

http://www.oracle.comhttp://www.oracle.com/us/technologies/bpm/index.htm

http://otn.oracle.com/ Oracle Technology Network

http://vishals.blogspot.com/ (BPA PM)

Jens.Huendling@oracle.com

Contact us