© SIAC 2005 WELCOME! ALARM MANAGEMENT FOR LAW ENFORCEMENT.
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Transcript of © SIAC 2005 WELCOME! ALARM MANAGEMENT FOR LAW ENFORCEMENT.
© SIAC 2005
WELCOME!
ALARM MANAGEMENT FOR ALARM MANAGEMENT FOR LAW ENFORCEMENTLAW ENFORCEMENT
© SIAC 2005 22
Alarm Management for
FBI – LEEDAEffective Leadership, Liability Issues, and
Media Relations Training Session
Security Industry Alarm Coalition
© SIAC 2005 33
Instructor…
Glen Mowrey-Deputy Chief (Ret) Charlotte-Mecklenburg Police Dept
-National Law Enforcement Liaison SIAC
Glen Mowrey-Deputy Chief (Ret) Charlotte-Mecklenburg Police Dept
-National Law Enforcement Liaison SIAC
© SIAC 2005 44
We manage the alarm issue for the major North American security trade associations.
One voice for the alarm industry…
© SIAC 2005 55
Model States ProjectModel States Project
Partnership between IACP – NSA and the alarm industry.
© SIAC 2005 66
Model States - Results...Model States - Results...
End User Related Errors Mostly Unaware of Impact on Police Vast Majority Willing to Take Remedial Action! 20% Systems DO CAUSE 80% False Dispatches…. Some Don’t Care - Will Just Pay Fines!
© SIAC 2005 77
Model States - Results...Model States - Results...
© SIAC 2005 88
The key to successful alarm reduction!
Model Ordinance
© SIAC 2005 99
Must have accurate information Updated permits with alarm company
information Involve alarm companies – They can
assist!
Must have accurate information Updated permits with alarm company
information Involve alarm companies – They can
assist!
Recommendations….
© SIAC 2005 1010
Permit or Registration Affix Responsibility Identify Response Persons Identify Alarm CompanyRequire Fee if possible
Recommendations….
© SIAC 2005 1111
Recommendations….
Require Basic Call Verification
© SIAC 2005 1212
Multiple Call Verification
IACP MEMBERSHIP PASSED RESOLUTION ENDORSING THIS NEW
STRATEGY in OCTOBER 2002
Recommendations….
© SIAC 2005 1313
RESULTS…
Multiple Call Verification
YIELDS AN ADDITIONAL
35% to 50% REDUCTION!
© SIAC 2005 1414
Implement immediately…
Multiple Call Verification
Implement by Policy or Ordinance !
Also called ECV or Enhanced Call VerificationAlso called ECV or Enhanced Call Verification
© SIAC 2005 1515
Recommendations….
© SIAC 2005 1616
Recommendations….
Include Meaningful Fines
Include Meaningful Fines
© SIAC 2005 1717
Recommendations….
Fines + Registration Fees
= Cost Recovery!
Fines + Registration Fees
= Cost Recovery!
© SIAC 2005 1818
FOR CHRONIC ABUSERS!(with an Appeals Process)
Recommendations….
© SIAC 2005 1919
•Require Equipment built to ANSI CP-01 Standard.
•Pre-Programmed to Reduce False Dispatches
Recommendations….
© SIAC 2005 2020
Notify User of all Dispatches
Notify User of all Dispatches
Recommendations….
Inexpensive door hangers work great!
Inexpensive door hangers work great!
False A
larmF
alse Alarm
© SIAC 2005 2121
Conduct Alarm User Awareness Training…
Conduct Alarm User Awareness Training…
Recommendations….
In Partnership with the Alarm Industry.In Partnership with the Alarm Industry.
© SIAC 2005 2222
And…
Enforce the Ordinance!
And…
Enforce the Ordinance!
Recommendations….
© SIAC 2005 2323
Software for Tracking False Alarms Software for Tracking False Alarms
Ability to: track false alarm reports handle user permits / registrations track alarm dealers to users report top offenders handle administrative/ criminal enforcement
notices and invoices handle accounting / auditing needs integration with CAD
© SIAC 2005 2424
Software for Tracking False Alarms Software for Tracking False Alarms
FAAP “False Alarm Analysis Program” Software Developed by CSAA for Law Enforcement…
Available at “No Charge”
FREE CD AVAILABLE!
© SIAC 2005 2525
Responsibilities of Alarm Industry…. Responsibilities of Alarm Industry….
Participate in:RegistrationFalse Alarm Screening(85%-90%)Alarm SchoolTarget Chronic AbusersSupporting Response Policy
© SIAC 2005 2626
Utilizing these best practices Utilizing these best practices will yield long-term reductions will yield long-term reductions
in alarm dispatches.in alarm dispatches.
A few examples of long-term successes….
Long-Term Success…. Long-Term Success….
© SIAC 2005 2727
Charlotte, NCComparison Systems/Alarms
0
50,000
100,000
150,000
200,000
250,000
1995 1996 1997 1998 1999 2000 2001 2002 2003
Year
Alarm Calls
Permits
Without AlarmProgram
Alarm Dispatches Without Program – 122% Increase
Alarm Dispatches Without Program – 122% Increase
Permits - Increased Nearly 300%Permits - Increased Nearly 300%
Dispatches - Decreased 76%Dispatches - Decreased 76%
© SIAC 2005 2828
Phoenix, AZComparison Systems/Alarms
0
20,000
40,000
60,000
80,000
100,000
120,000
1997 1999 2001 2002 2003
Year
Alarm CallsPermits
© SIAC 2005 2929
0
10000
20000
30000
40000
50000
60000
70000
1994 1996 1998 2000 2002
Year
Alarm CallsPermits
Montgomery County, MDComparison Systems/Alarms
Permits over 10 years have increased 223%Permits over 10 years have increased 223%
Dispatches have decreased by 50%Dispatches have decreased by 50%
© SIAC 2005 3030
Sworn response is essential for maintaining our shared goal of community safety.
Joint effort… Community safety…Joint effort… Community safety…
© SIAC 2005 3131
For more information visitour website:
www.siacinc.org
For more information visitour website:
www.siacinc.org
THANK YOU!THANK YOU!