î ì í ô í, õ ì ï respondents î ì í ó Overall, I am a sa ......Survey consisted of ð ó...

2018 - UC San Diego Staff@Work SurveyVICE CHANCELLOR HEALTH SCIENCES

20181,903 respondents67% of 2,825 invited2017

20161,570 respondents61% of 2,563 invited

1,664 respondents67% of 2,484 invited

49

4

54

48

28

All Welcomed

Staff Value Contribuons

Pracces Principles Of Community

Sasfied with Diversity Programs

Sufficient Freedom

Influenal Strengths

2

8

40

7

47

Valued Member of UC San Diego

Career Advancement

Total Compensaon

Have Voice on Campus

Feel Valued by Department

Primary Opportunies

3.97 mean score for 54 quesons (scale 1-5)6 quesons in the excellent range (4.3 or greater)

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

27.1%512

51.9%980

13.0%246

6.1%115

1.9%35

Overall, I am a sasfied UC San Diego employee.

Mean = 3.96, Std Dev = 0.90

Sasfacon with UC SanDiego

Department - Missionand Goals

Department EffecvenessSupervisor Effecveness Employee EffecvenessDepartment - Diversity &Climate

2016 2017 2018 2016 2017 2018 2016 2017 2018 2016 2017 2018 2016 2017 2018 2016 2017 2018

3.79 3.83 3.82 3.82 3.87 3.91 3.83 3.88 3.88 4.04 4.04 4.11 3.91 3.94 3.914.16 4.14 4.10

Dimension Mean Score Trending Below 3.00 - Low | 3.00 to 3.59 - Marginal | 3.60 to 4.29 - Good | 4.30 & above - Excellent

Likelihood to Recommend

0 1 2 3 4 5 6 7 8 9 10Total

SasfiedEmployee

5

4

3

2

1

Total

1

1

6

174

364

1

1

10

226

87

4

29

292

35

3

6

51

147

5

2

17

48

47

2

26

50

47

3

2

17

21

6

1

6

18

13

8

2

11

5

2

4

5

1

1

12

6

1

33

112

235

950

497

5463253602121161264745201119 1,827

Employee Net Promoter Score (eNPS)"Overall, I am a sasfied employee...." by "How likely is it that you would recommend..."

68 eNPS*72.8% - 4.5%

Sasfied Promoters score 4-5 on the “Sasfied” item and 7-10 on the “Recommend” item. Dissasfied Non-Promoters score 1-2 on the “Sasfied” itemand 0-4 on the “Recommend” item. Subtract the percentage of Dissasfied Non-Promoters from the percentage of Sasfied Promoters to calculate eNPS.Passives score 3 on the "Sasfied" item and 5-6 on the "Recommend" item.

*How eNPS Works ►

Below 40 - Low40 to 59 - Marginal60 to 79 - Good80 & above - Excellent

Survey and analycs powered by Tritonlycs™, Organizaonal Assessments and Strategy, UC San Diego

••••

•

2018 was the 22nd annual Staff@Work SurveySurvey Period: August 15 to September 7, 20188,629 individuals from 10 Vice Chancellor areas were invited to take the survey. 5,863 (66%) respondedSurvey consisted of 47 Sasfacon quesons, 7 Campus Climate quesons, 1eNPS item,8 Background quesons, and 24 Conduct and Behavioral quesonsContact us at [email protected] if you have any quesons about this report or would like addional in-depth analysis of your survey data

Background


Dimension # Queson 2016 2017 2018

Sasfacon with UCSan Diego

1 Sasfied Employee2 Valued Member of UC San Diego3 Faculty Value Contribuons4 Staff Value Contribuons5 Understand UCSD's Mission6 Contribuon to UCSD's Mission7 Have Voice on Campus8 Career Advancement

Department - Missionand Goals

9 Understand Dept's Mission10 Contribuon to Dept's Mission11 Annual Dept Goals12 Measures Dept Goals13 Measures Customer Sasfacon14 Improves Services/Products

DepartmentEffecveness

15 Adequate Staffing16 Have Tools17 Physical Work Environment18 Physically Safe Environment19 Spirit Of Cooperaon20 Ethical Conduct21 Collaborate with Units Outside22 Most Perform Responsibilies23 Parcipate In Decisions24 Balance Work/Life25 Resolves Staff Issues26 Beer Ways Recognized

SupervisorEffecveness

27 Recommendaons Without Fear28 Sufficient Freedom29 Communicates Essenal Info30 Work Assigned Equitably31 Gives Praise for Work32 Suggesons For Improvement33 Evaluated Fairly34 Performance Evaluaon35 Advancement Opportunies36 Supports Training37 Treats With Respect38 Supporve of Personal Issues

Employee Effecveness

39 Appropriate Stress40 Total Compensaon41 Get Informaon42 Good Use Of Skills43 Know How To Use Tools44 Manage Workload45 Valuable Training46 Enjoy working with coworkers

Department - Diversity& Climate

47 Feel Valued by Department48 Sasfied with Diversity Programs49 All Welcomed50 Commied to Diversity51 All Cultures Treated Fairly52 Sexual Orientaons Treated Fairly53 Supports Diverse Environment54 Pracces Principles Of Community

3.963.993.973.733.793.713.813.833.814.014.013.964.224.234.174.284.294.253.423.403.363.263.223.264.214.184.194.314.304.303.743.703.653.663.633.553.713.653.563.743.703.593.143.043.003.933.993.904.014.033.974.284.284.243.853.843.804.144.144.113.973.973.924.044.084.023.823.843.804.064.064.043.693.633.633.643.593.554.194.084.154.244.154.254.023.953.963.983.893.684.074.014.004.023.933.954.144.044.053.993.863.883.813.753.754.074.024.014.394.344.344.454.414.413.653.683.563.013.083.004.124.184.153.974.013.984.384.404.414.104.114.093.733.763.774.314.314.323.833.793.863.974.033.944.134.184.333.984.023.924.234.294.314.304.354.364.204.254.284.204.224.24


Mean score greater than that of UC San Diego

UC San Diego8,629 Invited (N)5,683 Responded (n)66% Response Rate

Below 3.00 - Low | 3.00 to 3.59 - Marginal | 3.60 to 4.29 - Good | 4.30 & above - Excellent

20183.943.733.663.964.224.293.463.264.254.333.833.703.753.813.063.893.994.243.824.083.984.013.844.053.613.654.154.203.983.934.053.964.053.923.844.114.344.423.613.004.093.944.354.073.744.273.843.894.043.894.184.254.174.14

Change from 2017 to 2018 is stascally significant (p<0.01)

6 48 0

Change from 2017 to 2018Difference of 0.09 or greater

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80Correlaon

3.0

3.5

4.0

4.5

Mean

47

26

40

48

54

3914

29

12

16

13

15

38

4144

43

2

8

7

3

6

Strengths and Opportunies by Survey Queson With Axes at the Average Queson Mean andAverage Queson by Overall Sasfacon Correlaon

Correlaon Coefficient Average = 0.46, Mean Average = 3.96

DIV 48. Sasfied with Diversity Programs 3.97 0.51EMP42. Good Use Of Skills 3.97 0.49SUP 30. Work Assigned Equitably 3.98 0.48DIV 50. Commied to Diversity 3.98 0.49SAT 4. Staff Value Contribuons 4.01 0.52DEP 24. Balance Work/Life 4.06 0.48DIV 49. All Welcomed 4.13 0.53DIV 54. Pracces Principles Of Community 4.20 0.49SUP 28. Sufficient Freedom 4.24 0.46EMP40. Total Compensaon 3.01 0.52SAT 8. Career Advancement 3.26 0.62SAT 7. Have Voice on Campus 3.42 0.57DEP 26. Beer Ways Recognized 3.64 0.52EMP39. Appropriate Stress 3.65 0.49DEP 25. Resolves Staff Issues 3.69 0.51SAT 2. Valued Member of UC San Diego 3.73 0.77EMP45. Valuable Training 3.73 0.50MIS 14. Improves Services/Products 3.74 0.47SUP 35. Advancement Opportunies 3.81 0.47SAT 3. Faculty Value Contribuons 3.81 0.55DEP 23. Parcipate In Decisions 3.82 0.49DIV 47. Feel Valued by Department 3.83 0.57DEP 19. Spirit Of Cooperaon 3.85 0.49DEP 15. Adequate Staffing 3.14 0.40MIS 12. Measures Dept Goals 3.66 0.44MIS 13. Measures Customer Sasfacon 3.71 0.42MIS 11. Annual Dept Goals 3.74 0.43DEP 16. Have Tools 3.93 0.43DEP 21. Collaborate with Units Outside 3.97 0.43SUP 34. Performance Evaluaon 3.99 0.44DEP 17. Physical Work Environment 4.01 0.41SUP 29. Communicates Essenal Info 4.02 0.46SUP 32. Suggesons For Improvement 4.02 0.46DEP 22. Most Perform Responsibilies 4.04 0.45SUP 36. Supports Training 4.07 0.42SUP 31. Gives Praise for Work 4.07 0.43EMP44. Manage Workload 4.10 0.34EMP41. Get Informaon 4.12 0.39DEP 20. Ethical Conduct 4.14 0.46SUP 33. Evaluated Fairly 4.14 0.46SUP 27. Recommendaons Without Fear 4.19 0.46DIV 53. Supports Diverse Environment 4.20 0.44MIS 9. Understand Dept's Mission 4.21 0.39SAT 5. Understand UCSD's Mission 4.22 0.39DIV 51. All Cultures Treated Fairly 4.23 0.43DEP 18. Physically Safe Environment 4.28 0.40SAT 6. Contribuon to UCSD's Mission 4.28 0.40DIV 52. Sexual Orientaons Treated Fairly 4.30 0.43MIS 10. Contribuon to Dept's Mission 4.31 0.39EMP46. Enjoy working with coworkers 4.31 0.43EMP43. Know How To Use Tools 4.38 0.33SUP 37. Treats With Respect 4.39 0.43SUP 38. Supporve of Personal Issues 4.45 0.39

ISISISISISISISISISPOPOPOPOPOPOPOPOPOPOPOPOPOPOSOSOSOSOSOSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTSTST

List of Strengths & Opportunies by Queson

DEP Department Effecveness 3.88 0.61DIV Department - Diversity & Climate 4.10 0.58EMP Employee Effecveness 3.91 0.63MIS Department - Mission and Goals 3.91 0.49SAT Sasfacon with UC San Diego 3.82 0.72SUP Supervisor Effecveness 4.11 0.53

PO

ST

PO

SOPO

ST

List of Strengths & Opportunies by DimensionDim Queson Mean Corr Str/Opps

0.50 0.55 0.60 0.65 0.70Correlaon

3.9

4.0

4.1

Mean

Department - Diversity & Climate

Department - Mission and Goals

Department Effecveness


Sasfacon with UC San Diego

Strengths and Opportunies by Survey Queson With Axes at the Average Dimension Mean andAverage Dimension by Overall Sasfacon Correlaon

Correlaon Coefficient Average = 0.59, Mean Average = 3.96

ST - Strength | IS - Influenal Strength | PO - Primary Opportunity | SO - Secondary Opportunity

Survey and analycs powered by Tritonlycs™, Organizaonal Assessments andStrategy, UC San Diego


Department - Diversity & Climate

Department - Mission and Goals

Department Effecveness


Sasfacon with UC San Diego

Supervisor Effecveness

Strengths Influenal Strengths

Secondary Opportunies Primary Opportunies

Strengths

Primary Opportunies

Influenal Strengths

Secondary Opportunies

StrengthsHigher than average mean score, lower thanaverage correlaon. "Keep up the good work"

Primary OppsLower than average mean score, higher thanaverage correlaon. "Concentrate Efforts"

Influenal StrengthsHigher than average mean score, higher thanaverage correlaon "Keep an eye on"

Secondary OppsLower than average mean score, lower thanaverage correlaon. "Low Priority"

n/N = 1,903/2,825

n/N = 1,903/2,825

Queson Text

Female

2017 2018

Male

2017 2018

Was condescending to you

Paid lile aenon to your statement or showed lile interest in your opinion

Made demeaning or derogatory remarks about you

Made jokes at your expense

Interrupted or spoke over you

Talked about you behind your back

Excluded you

Kept you out-of-the-loop on informaon that is important

Gave you the cold shoulder

Treated you as if you are invisible

Ignored you during conversaon

Treated you “differently” because of your gender

Repeatedly told sexual stories or jokes that were offensive to you

Said that you are a credit to your gender

Made derogatory comments about your gender

Excluded you from social interacons during or aer work because of your gender

Made you feel as if you have to give up your gender identy to get along at work

Treated you “differently” because of your race/ethnicity

Repeatedly told racial stories or jokes that were offensive to you

Said that you are a credit to your race/ethnicity

Made derogatory comments about your race/ethnicity

Excluded you from social interacons during or aer work because of your race/ethnicity

Made you feel as if you have to give up your race/ethnicity to get along at work

At UC San Diego, I feel the need to minimize various characteriscs of my culture (e.g., language, dress) to fit in.

1.972.02 1.751.72

1.952.01 1.791.83

1.401.42 1.261.30

1.291.31 1.251.29

1.942.01 1.731.79

1.771.77 1.491.61

1.711.76 1.551.56

1.931.96 1.691.79

1.551.58 1.441.44

1.491.53 1.391.42

1.461.48 1.341.35

1.221.26 1.121.17

1.091.10 1.061.07

1.051.06 1.031.07

1.071.09 1.051.12

1.061.04 1.051.07

1.041.04 1.021.06

1.141.18 1.181.17

1.081.10 1.041.06

1.051.06 1.031.05

1.071.08 1.071.07

1.051.06 1.061.07

1.061.06 1.051.08

1.191.20 1.201.24

Conduct and Behavioral Mean Scores by GenderBelow 2 - Excellent | 2.0 to 2.3 - Good | 2.4 to 2.6 - Marginal | 2.70 & above - Low



During the past year, how often have youexperienced the following conduct where someone:

White

2017 2018

Black

2017 2018

Lano

2017 2018

Asian/PacificIslander

2017 2018

Am Ind/AlaNave

2017 2018

Mul-Ethnic

2017 2018

Was condescending to you

Paid lile aenon to your statement or showed lileinterest in your opinion

Made demeaning or derogatory remarks about you

Made jokes at your expense

Interrupted or spoke over you

Talked about you behind your back

Excluded you

Kept you out-of-the-loop on informaon that is important

Gave you the cold shoulder

Treated you as if you are invisible

Ignored you during conversaon

Treated you “differently” because of your gender

Repeatedly told sexual stories or jokes that were offensiveto you

Said that you are a credit to your gender

Made derogatory comments about your gender

Excluded you from social interacons during or aer workbecause of your gender

Made you feel as if you have to give up your gender identyto get along at work

Treated you “differently” because of your race/ethnicity

Repeatedly told racial stories or jokes that were offensive toyou

Said that you are a credit to your race/ethnicity

Made derogatory comments about your race/ethnicity

Excluded you from social interacons during or aer workbecause of your race/ethnicity

Made you feel as if you have to give up your race/ethnicityto get along at work

At UC San Diego, I feel the need to minimize variouscharacteriscs of my culture (e.g., language, dress) to fit in.

1.941.96 1.921.93 1.901.96 1.761.86 2.503.20 2.142.01

1.961.99 1.881.88 1.881.93 1.801.91 2.503.00 2.002.03

1.331.36 1.411.33 1.371.34 1.381.44 1.502.40 1.391.46

1.251.27 1.211.21 1.301.29 1.321.37 1.501.60 1.361.47

2.002.06 1.841.60 1.771.81 1.731.86 2.673.20 2.041.99

1.661.71 2.081.74 1.781.82 1.571.64 1.803.00 1.631.68

1.651.70 1.761.63 1.751.72 1.611.73 2.003.00 1.681.61

1.881.98 1.901.78 1.881.89 1.751.81 2.332.80 1.891.79

1.491.52 1.701.47 1.631.62 1.421.49 1.402.40 1.681.43

1.391.46 1.721.47 1.571.57 1.421.48 1.802.20 1.611.45

1.431.45 1.331.40 1.491.45 1.381.43 2.002.00 1.471.42

1.231.28 1.211.20 1.171.12 1.161.20 1.202.00 1.321.24

1.081.10 1.071.05 1.101.09 1.081.10 1.401.20 1.071.12

1.051.07 1.041.02 1.051.06 1.071.06 1.001.00 1.001.05

1.081.11 1.051.07 1.061.05 1.071.10 1.001.20 1.081.16

1.041.04 1.091.00 1.091.03 1.071.07 1.001.00 1.081.01

1.031.05 1.021.00 1.041.04 1.051.05 1.001.00 1.051.03

1.061.11 1.491.37 1.231.21 1.201.25 1.801.20 1.181.23

1.051.09 1.231.14 1.071.10 1.121.13 1.001.60 1.121.10

1.011.04 1.141.07 1.061.07 1.081.08 1.401.00 1.081.05

1.051.06 1.291.19 1.081.09 1.091.11 1.201.00 1.111.10

1.021.05 1.111.00 1.081.05 1.081.08 1.001.00 1.081.04

1.021.05 1.131.19 1.081.07 1.091.08 1.401.00 1.121.04

1.141.16 1.331.40 1.231.24 1.211.26 1.401.00 1.211.13

Conduct and Behavioral Mean Scores by EthnicityBelow 2 - Excellent | 2.0 to 2.3 - Good | 2.4 to 2.6 - Marginal | 2.70 & above - Low



During the past year, how often have youexperienced the following conduct where someone:

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