Crisis! What to do?A Program for Managing Change and

Unpredictability

By Kjetil Sandermoen

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

I. Diagnostic and Plan of Action

II. Team Problem Solving

III. Change Leadership Council (POC)

IV. Defining Vision, Mission and Values

V. Organizational Structure of Responsibilities

VI. Accountability – Authority & Information

VII. Cascading the Adizes Program

VIII. Stretching to Peak Performance

IX. Strategic Resource Allocation

X. Structure for continuous change

XI. Reward System

Adizes Program; 11 phases

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Diagnostic Workshop

• Find out what IS going on! • What Problems do we have and how are they

connected?• What should we prioritize?• Involve, collaborate, share – be open and honest!• Make a Plan of Action

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

The Adizes Corporate Lifecycle

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Our Vision and Mission – Focus and Purpose

• What do we WANT to achieve?• Where do we spend our resources today? 20% on

the important and 80% on the not so important?• Analyze Competitors, Market trends, Technology-,

Social-, Political-, Fiscal trends etc.• What about our Values? Are they supporting us?• What to do with our Opportunities and Threats?

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Structure – How to organize our company

• The Structure of Responsibility – who is responsible for what so that our Purpose will be achieved

• The Structure of authority, power and influence in decision making

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Management

Administration

“Delivery”

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Management

Management

Top Management

RUSSIA EUROPE

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Accountability – Authority and Information

• Establish a formal and transparent Profit Tracking System (track all inflow and outflow of money)

• Clarify Accountability• Provide all Managers with Effective and Efficient

tools to manage their fiscal and organizational responsibilities

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Reward System

• How do we REINFORCE the behavior that will make us Successful

• Extrinsic and Intrinsic Rewards:• Status and Money• Purpose, Belonging, Pride• Ability to impact your own work

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Training Employees

• To manage the Adizes phases• Problem Solving• Team work - Synerteam• Decision Making• Taking responsibility• Building a culture of Problem Solving

BOUNDARYLESS TRANSITIONS

MISSION STRUCTUREPROFIT

TRACKING SYSTEM

REWARDS

ACCOUNTABILITYKjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015

The Adizes Program enables ordinary people to change the culture of their organization and produce extraordinary and sustainable results.

Kjetil Sandermoen – Vedomosti Focus Forum, Moscow, June 25, 2015