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Transcript of © NEST Corporation 2012. All rights reserved. Welcome NEST roadshow.
© NEST Corporation 2012. All rights reserved.
WelcomeNEST roadshow
© NEST Corporation 2012. All rights reserved.
IntroductionRoy PorterAssistant director, distribution
#nestontheroad
© NEST Corporation 2012. All rights reserved.
AgendaNEST- we’re readyRoy Porter
Getting ready for automatic enrolmentNigel Pettinger
Choosing a suitable investment approach for automatic enrolmentMark Fawcett
Break
Five practical steps to get started with NESTNigel Pettinger
NEST’s approach to communicationMatthew Blakstad
A recap of what employers need to doRoy Porter
Q and A session
© NEST Corporation 2012. All rights reserved.
How NEST can be usedOffered to all workersSole
scheme
For a particular group of workers
To sit alongside existing scheme already in place for a different group of workers
Where the existing scheme has a waiting periodAs an entry level scheme
As a base scheme
Where minimum contributions are made for all workers, using another scheme to ‘top up’ contributions
Letting employers keep their existing voluntary scheme(s) while being sure they’ve got their duties covered
As an automatic enrolment scheme
© NEST Corporation 2012. All rights reserved.
What NEST offersWe’ve got it covered
We’re designed for automatic enrolmentNEST retirement date funds that are right for most workersSharia fund, ethical fund, and different risk options at the same low chargeStraightforward approach for membersSophisticated risk management, investment and governance designed for good member outcomesInternational expertise throughout the supply chainPots that travel with the member when they leaveClear communicationsComprehensive support through our website and UK-based contact centre
© NEST Corporation 2012. All rights reserved.
What NEST offersWe lighten the load
Plain language NEST-ready templates for communications to workersNEST-designed decision trees, tools and explanatory guidesPreset contribution levels and enrolment types to make compliance simplerElectronic opt-out by web or telephone that reduces costly paper processesAll NEST administration tasks can be delegated to third party or internal specialists
© NEST Corporation 2012. All rights reserved.
Looking at the numbers
© NEST Corporation 2012. All rights reserved.
The staging process. How big and how many?
Oct-1
2
Dec-1
2
Feb-
13
Apr-1
3
Jun-
13
Aug-1
3
Oct-1
3
Dec-1
3
Feb-
14
Apr-1
4
Jun-
14
Aug-1
4
Oct-1
4
Dec-1
4
Feb-
15
Apr-1
5
Jun-
15
Aug-1
5
Oct-1
5
Dec-1
5
Feb-
16
Apr-1
6
Jun-
16
Aug-1
6
Oct-1
6
Dec-1
6
Feb-
17
Apr-1
7
Jun-
17
Aug-1
7
Oct-1
7
Dec-1
7
Feb-
180
20,000
40,000
60,000
80,000
100,000
120,000
140,000
-
20,000
40,000
60,000
80,000
100,000
120,000
140,000
Number of employers Number of workers
Over 120,000 employers
with <30 workers
17 employers with
>120,000 workers
Over 12,000 employers
with >90 workers
© NEST Corporation 2012. All rights reserved.
PAYE schemes – Oct 2012 to Feb 2014
-
500
1,000
1,500
2,000
2,500
3,000
3,500
These figures are from the Pensions Regulator and reflect the number of PAYE schemes not the number of employers. Employers may have more than one PAYE scheme.
© NEST Corporation 2012. All rights reserved.
PAYE schemes – Oct 2012 to May 2015
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
These figures are from the Pensions Regulator and reflect the number of PAYE schemes not the number of employers. Employers may have more than one PAYE scheme.
© NEST Corporation 2012. All rights reserved.
Preparing to joinWe have been thinking about the path an employer has to take before joining a scheme such as NEST.
Ready to join
Employer with no knowledge of
duties
Understanding duties
Knowing how it will comply
Prepares processes
© NEST Corporation 2012. All rights reserved.
Nigel PettingerDirector of customer services
Getting ready for automatic enrolment
#nestontheroad
© NEST Corporation 2012. All rights reserved.
Employer journeyFirst, employers need to understand what they need to do to meet their duties. TPR’s guidance will help them do this. You can find this at tpr.gov.uk
Then get ready to use NEST. Follow our five practical steps to get started.
© NEST Corporation 2012. All rights reserved.
DWP’s staging and phasing plans
Oct 2012
Feb 2014
Apr 2014
Apr2015
Jan 2016
Employers with 250 or more
staff
Employers with 50 to 249 staff
Employers with 30-49 staff
Employers with fewer
than 30 staff
Aug2015
Oct 2015
April 2017
Sta
gin
g
1 per cent employer contributions2 per cent employer
contribution
3 per cent employer
contribution
Oct 2017
Oct 2018
Phasi
ng
© NEST Corporation 2012. All rights reserved.
Employer duties - who qualifies for what?
© NEST Corporation 2012. All rights reserved.
Employer journey
© NEST Corporation 2012. All rights reserved.
Understanding what employers need to do Know the timelines – staging dates
Understand the regulations – TPR guidance
Get to grips with their legal duties
Set up their project team – including payroll
Assess their workforce structure
Review their current HR/payroll processes
© NEST Corporation 2012. All rights reserved.
How to assess the investment approaches of schemes
How to assess the investment approaches of schemesMark FawcettChief Investment Officer
#nestontheroad
© NEST Corporation 2012. All rights reserved.
Does the default approach have a high level objective?
Guidance checklist
Does the investment strategy and asset allocation take account the needs of members?Are members protected from the risks associated with investment?
Are members locked into the default or are there other options?
Does the default approach have a high level objective?
Does the investment strategy and asset allocation take account of the needs of members?
Is the default approach in line with guidance?
Are the charges appropriate and are they clear to members?
Are members protected from the risks associated with investment?
Are members locked into the default or are there other options?Are the charges
appropriate and are they clear to members?
© NEST Corporation 2012. All rights reserved.
NEST Retirement Date Funds – unique single year target date funds
NEST 2058 Retirement
Fund
NEST 2039Retirement
Fund
NEST 2022Retirement
FundUBSGlobal equity
Growth seeking assets
Income seeking assets
BlackRock
Diversified beta
BlackRock
Sterling cash
SSgaGilts
SSgaIndex-linked gilts
RLAMUK
corporate bonds
Other asset
classes
© NEST Corporation 2012. All rights reserved.
Growth phaseApprox 30 years
Target CPI +3 per cent (after charges)Maximise performanceSensitive to extreme shocksRisk appetite and risk capacity – mediumRisk need – high
Foundation
phaseApprox 5
years
Outperform inflation (after charges)Reduce impact of extreme shocks
Foundation
phaseApprox 5 yearsOutperform
inflation (after charges)Reduce impact of extreme shocks
3%
21%
24%
8%
44%
Growth phaseApprox 30 years
Target CPI +3 per cent (after charges)Maximise performanceSensitive to extreme shocksRisk appetite and risk capacity – mediumRisk need – high
NEST Retirement Date Funds - objectives
Target investment returns well in excess of inflation after all charges over the long term
Track annuity pricesMinimise chance of losses late in the journey
Consolidation phase
Approx 10 years
Equity
Property
Corporate BondsOther Fixed Income Assets
Cash
2%
26%
29%14%
29%
© NEST Corporation 2012. All rights reserved.
NEST Pre- Retirement
FundNEST Lower
Growth Fund
NEST Higher
Risk FundDiversifiedLifestyledLow cost
NEST Retirement Funds – appropriate choice
NEST Sharia FundLow cost
NEST Ethical Fund
DiversifiedDynamicLifecycled
© NEST Corporation 2012. All rights reserved.
Investment advisers
BlackRock
Sterling cash
SSgaGilts
SSgaIndex-linked gilts
UBSGlobal
diversified equity
BlackRock
Diversified beta
RLAMUK
corporate bonds
NEST Investment Committee
Fund administrator – State Street Corporation NEST 2058
Retirement FundNEST 2039
Retirement FundNEST 2022Retirement
Fund
MSCI BarraRisklab
Co-operative Asset
Management
Strong governance and world class partners
NEST’s in-house
Investment Team
© NEST Corporation 2012. All rights reserved.
What members see...Straightforward enrolment experience
NEST Retirement Date Funds
Focussed NEST Fund Choices
Clear communications without overwhelming
Same low charge across all funds
Multi phase investment, targeting different risk and return objectives
Dynamic and sophisticated risk management - designed to succeed in all economic conditions
High levels of governance and clear alignment of interests
And under the bonnet...
© NEST Corporation 2012. All rights reserved.
...So, what does all this mean for member outcomes – a stochastic model view
© NEST Corporation 2012. All rights reserved.
Performance to dateStayed well within our risk budget – if at the lower endReduced the volatility and some of the significant down sidesAre on track to meeting our longer term return objectives
NEST 2055 Retirement Fund
NEST 2021 Retirement Fund
NEST 2040 Retirement Fund
UK CPI
Global Developed Market Equity*
*FTSE All World Developed Total Return index
Jul-11 Aug-11
Sep-11 Oct-11 Nov-11
Dec-11
Jan-12 Feb-12 Mar-12 Apr-12 May-12
Jun-12 Jul-12 Aug-12
-12
-10
-8
-6
-4
-2
0
2
4
6
8
© NEST Corporation 2012. All rights reserved.
How NEST’s Retirement Funds help employers and workersFeels personal and tailored regardless of ageAiming for consistent outcomes over time
Sophisticated risk management approach
Clearly labelled funds and investment communications
Workers less likely to approach their employer for guidance Feels fair, so workers less likely to complain or be disillusioned Fewer concerns from workers, particularly in times of economic stress
Workers reassured and empowered to find out more if they want to – employers spend less time on queries
NEST Ethical and Sharia Funds
Workers less likely to feel discriminated against
© NEST Corporation 2012. All rights reserved.
Break
© NEST Corporation 2012. All rights reserved.
Nigel PettingerDirector of customer services
Five practical steps to get started with NEST
#nestontheroad
© NEST Corporation 2012. All rights reserved.
Employer journeyFirst, employers need to understand what they need to do to meet their duties. TPR’s guidance will help them do this. You can find this at tpr.gov.uk
Then get ready to use NEST. Follow our five practical steps to get started.
© NEST Corporation 2012. All rights reserved.
Step 1: Get your plans in place
Decide the implementation approach
Decide how to set up and run the scheme
Determine what needs to change in the business processes
Agree who’ll run the scheme
Plan communication strategy
Agree a detailed project plan – use of waiting periods?
© NEST Corporation 2012. All rights reserved.
Step 2: Get your organisation ready
Set up online– Registration– Employer information– Set up delegates– Set up groups and contribution levels– Payment details
Make changes to the business Test new processes Develop and deliver communications– Keeping workers informed– Statutory communications– Scheme communications
© NEST Corporation 2012. All rights reserved.
Step 3: Assess and notify your workers Gather workforce data – pay reference periods, amounts paid, not earned Perform the assessment – and plan re-assessments Confirm enrolment approach with workforce Deliver statutory communications
© NEST Corporation 2012. All rights reserved.
Matthew Blakstad Head of member and market communications
Matthew BlakstadHead of member and market communications
NEST’s approach to communication
#nestontheroad
© NEST Corporation 2012. All rights reserved.
Clear communication
Ease
Empowerment
Transparency
© NEST Corporation 2012. All rights reserved.
NEST phrasebook
Words and phrases that NEST is usingWords and phrases to be avoidedDefinitionsNew words
© NEST Corporation 2012. All rights reserved.
NEST phrasebook: what we found
Terms that can be used
without further
definition
Example:cash lump
sum
Terms that require adefinition
Example:contributio
n limit
Terms that need an
alternative
Example:annuity
Terms that should be avoided
Example:defined
contribution
© NEST Corporation 2012. All rights reserved.
Workplace communication
Business communicatio
ns
NEST employer notices
NEST templates
Managing internal and external stakeholder media
Managing the change
Getting your workers ready
Meeting statutory
requirements
© NEST Corporation 2012. All rights reserved.
Pre-enrolment/ ongoing
employer communication:NEST templates
Stage 2
Cascade of information:
execs to managers
Stage 1
Ongoing membership
website, annual statement and other channels
Stage 4
Enrolment:NEST provides
welcome pack and website access
Stage 3
Example communication strategy
Employer branded/co-branded NEST branded
Duty date- Y months
Duty date and beyond
Duty dateDuty date- X months
© NEST Corporation 2012. All rights reserved.
Communications – who gets what?
© NEST Corporation 2012. All rights reserved.
Employer notices – what the worker will see
© NEST Corporation 2012. All rights reserved.
Communicating with workers
© NEST Corporation 2012. All rights reserved.
Step 4: Enrol your workers Automatically enrol eligible job-holders Identify workers who have opted in Download and populate templates or create files Upload member enrolment data– name, address, date of birth, gender– NI number, email address– confirm they have been told about enrolment– enrolment type, group, payment source, enrolment date
Make necessary changes to member records in HR / payroll
© NEST Corporation 2012. All rights reserved.
NEST in actionMatthew BlakstadHead of member and market communications
#nestontheroad
© NEST Corporation 2012. All rights reserved.
Step 5: Manage contributions and opt-outs Calculate and make deductions from payroll Download and populate templates or create files Submit a contribution schedule– surname, NI number– pensionable earnings, employer and member contribution– use to notify paper opt-out or change of group
Make payment, based on schedule Manage opt-outs Manage cessations and leavers Make changes to contribution schedules
© NEST Corporation 2012. All rights reserved.
Three ways to opt out
TelephonePost
Online
© NEST Corporation 2012. All rights reserved.
Roy PorterAssistant director, distribution
Next steps
#nestontheroad
© NEST Corporation 2012. All rights reserved.
Questions and answers
© NEST Corporation 2012. All rights reserved.
Contact NEST - employers
If you’re an employer:
Email us at [email protected]
Call us on 0300 303 1949
If you’re an adviser:
Email us at [email protected]
Call us on 0300 303 1949
#nestontheroad
© NEST Corporation 2012. All rights reserved.
Legal information
© NEST Corporation 2012. All rights reserved. This information doesn’t constitute financial, investment or professional advice and shouldn’t be relied on.
We don’t make any personal recommendation or give advice to employers and their workers on how to make investment decisions. If you’re considering using NEST you might want to talk with an appropriately qualified financial adviser.
We don’t give any undertaking or make any representation or warranty that this document is complete or error free. We don’t accept responsibility for any loss caused as a result of any error, inaccuracy or incompleteness.
Any form of reproduction of all or any part of these slides is not allowed.