| India Post0 NSPC Circle Office Speed Post – Performance Management Tool Program Office Go to the...

|India Post 1

NSPC

Circle Office

Speed Post – Performance Management Tool

Program Office

Go to the web page link - http://nspcdashboard.ptcmysore.gov.in/KPI/KPIHome.aspx

|India Post 2


User name

Password

Remember me next time

nspc110001

Log in

Log in

Type in your user name and password

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Data Entry

Reports

Description

Allows you to enter master data (e.g., shift times) and transactional data (e.g., Articles processed per day)

Provides you with performance/management reports for sorting hub

Raw data for analysis Allows you to view the raw data for transit analysis

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Description

D+X reports Reports on transit times between cities and within your city

Scan Compliance reports

Reports on scan compliance at different points in transit chain

International reports Reports on scan compliance for International EMS inbound items

Supporting KPIs Reports on additional KPIs for sorting hub performance

Flight information Reports on Flight schedule Information

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Description

Reports on overall transit times between cities and within your city D+X overall

Reports on transit times between cities and within your city D+X final delivery

Reports on transit times between cities and within your city based on first delivery attempt D+X final delivery

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2.1xxxxxxxxMumbai

2.1xxxxxxxxKolkata

2.1xxxxxxxxHyderabad

2.1xxxxxxxxDelhi

2.2xxxxxxxxChennai

2.4xxxxxxxxBangalore

Across city transit time

Articles delivered across city

Articles deliveredSPC

[date from to range]

Transit time (D+X) across cities

xxxx

xxxx

xxxx

xxxx

xxxx

xxxx

Articles delivered within city

2.1

2.1

2.1

2.1

1.2

1.5

Within city transit time

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Transit time (D+X) across cities – drill down by sorting hub


SPCArticles processed

Across transit time (Days)

Bangalore Ø xxxx 2.4

From Bangalore To

Chennai xxxx 3.2

Delhi xxxx 3.3

Hyderabad xxxx 3.4

Kolkata xxxx 3.5

Mumbai xxxx 4.5

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Description




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2.1xxxxxxxxMumbai

2.1xxxxxxxxKolkata


2.1xxxxxxxxDelhi

2.2xxxxxxxxChennai







xxxx

xxxx

xxxx

xxxx

xxxx

xxxx


2.1

2.1

2.1

2.1

1.2

1.5


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Transit time (D+X) across cities – drill down by sorting hub



Across transit time (Days)

Bangalore Ø xxxx 2.4

From Bangalore To

Chennai xxxx 3.2

Delhi xxxx 3.3

Hyderabad xxxx 3.4

Kolkata xxxx 3.5

Mumbai xxxx 4.5

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Analysis by leg – Across city

From Bangalore to

3.2xxxxChennai

2.4xxxxBangalore Ø

Across city transit time (Days)Articles processedSPC


0.1

Time per leg of value chain (Days)

Bangalore sorting hub bag receipt to bag open

Bangalore PO booking to Bangalore PO dispatch

Bangalore PO dispatch to Bangalore sorting hub receipt

Bangalore sorting hub bag open to bag close

Bangalore sorting hub bag close to bag dispatch

Bangalore dispatch to Chennai sorting hub receipt

Chennai sorting hub bag receipt to bag open

Chennai sorting hub bag open to bag close


Chennai sorting hub bag dispatch to PO entry

Chennai PO entry to Chennai final delivery

0.3 0.4 0.5 0.1 0.2 0.3 0.4 0.1 0.1 0.1

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2.1xxxxxxxxMumbai

2.1xxxxxxxxKolkata


2.1xxxxxxxxDelhi

2.2xxxxxxxxChennai







xxxx

xxxx

xxxx

xxxx

xxxx

xxxx


2.1

2.1

2.1

2.1

1.2

1.5


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1.5xxxxBangalore

Within city transit time (Days)Articles processedSPC

[data range]

Analysis by leg – Within city

0.1

Time per leg of value chain (Days)






Bangalore dispatch to Bangalore PO receipt

Bangalore PO entry to Bangalore final delivery

0.2 0.4 0.5 0.1 0.10.1

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Description




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2.12.3xxxxMumbai

2.12.3xxxxKolkata

2.12.3xxxxHyderabad

2.12.3xxxxDelhi

1.23.5xxxxChennai

1.52.4xxxxBangalore



Articles processedSPC

Overall


2.1xxxx

2.1xxxx

2.1xxxx

2.1xxxx

1.2xxxx

1.5xxxx


Delivered within city

2.1xxxx

2.1xxxx

2.1xxxx

2.1xxxx

1.2xxxx

1.5xxxx


Delivered across city

Delivered in first attempt

2.1xxxx

2.1xxxx

2.1xxxx

2.1xxxx

1.2xxxx

1.5xxxx


Delivered across city

2.1xxxx

2.1xxxx

2.1xxxx

2.1xxxx

1.2xxxx

1.5xxxx


Delivered within city

Delivered in multiple attempts

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Description







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Description

Measure of number of scans completed against expected for a given transit

Indicates percentage of articles that give full end to end visibility for a given transit

Share of actual scans against total expected end-

to-end

Share of articles with full end-to-end scan history

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100%xxxxxxxxMumbai

80%xxxxxxxxKolkata

75%xxxxxxxxHyderabad

45%xxxxxxxxDelhi

75%xxxxxxxxChennai

80%xxxxxxxxBangalore

Scan analysis for across city




Share of actual scans against total expected end-to-end

xxxx

xxxx

xxxx

xxxx

xxxx

xxxx


100%

90%

85%

40%

100%

75%

Scan analysis for within city

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Share of actual scans against total expected end-to-end – Across city




Bangalore Ø xxxx 80%

From Bangalore To

Chennai xxxx 100%

Delhi xxxx 45%

Hyderabad xxxx 40%

Kolkata xxxx 30%

Mumbai xxxx 35%

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Share of actual scans against total expected end-to-end – Leg analysis across city



Across city transit time (Days)


From Bangalore to

40%

Scan analysis per leg of value chain (Percent)












50% 60% 70% 80% 90% 40% 50% 60% 70% 80%

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100%xxxxxxxxMumbai

80%xxxxxxxxKolkata


45%xxxxxxxxDelhi

75%xxxxxxxxChennai






Share of actual scans against total expected end-to-end

xxxx

xxxx

xxxx

xxxx

xxxx

xxxx


100%

90%

85%

40%

100%

75%


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65%xxxxBangalore

within city scan complianceArticles processedSPC

[date range]

Share of actual scans against total expected end-to-end – Within city

40%

Scans per leg of value chain (Percent)








50% 60% 70% 40% 60%50%

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Description

Share of actual scans against total expected end-

to-end

Share of articles with full end-to-end scan history

Measure of number of scans completed against expected for a given transit

Indicates percentage of articles that give full end to end visibility for a given transit

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100%xxxxxxxxMumbai

80%xxxxxxxxKolkata


45%xxxxxxxxDelhi

75%xxxxxxxxChennai






Share of articles with all scans

xxxx

xxxx

xxxx

xxxx

xxxx

xxxx


100%

90%

85%

40%

100%

75%


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Share of articles with all scans – Across Cities





From Bangalore To

Chennai xxxx 80%

Delhi xxxx 15%

Hyderabad xxxx 65%

Kolkata xxxx 40%

Mumbai xxxx 55%

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Share of articles with all scans – Analysis by Leg





From Bangalore to

Delhi xxxx 15%

40%

Share of articles with All scans - Across City (Percent)












50% 60% 70% 80% 90% 40% 50% 60% 70% 80%

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100%xxxxxxxxMumbai

80%xxxxxxxxKolkata


45%xxxxxxxxDelhi

75%xxxxxxxxChennai






Share of articles with all scans

xxxx

xxxx

xxxx

xxxx

xxxx

xxxx


100%

90%

85%

40%

100%

75%


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25%xxxxBangalore

within city scan complianceArticles processedSPC

[date range]

Share of articles with all scans – Within City

40%

Share of articles with all scans of value chain (Percent)








50% 60% 70% 40% 60%50%

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Description







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Description

Articles processed per man hour

Productivity measure for a sorting hub reflecting throughput per man-hour

Staff absenteeism Percent staff absent for a given day

Share of bags without bag labels

Percent of bags without bag labels

Share of mis-sorted articles Percent of articles mis-sorted TD / non TD

Productivity

Compliance

Quality

Share of articles with missing PIN code

Share of articles booked without Pin Code information

Duplicate articles

Outbound operational performance


Allows to download the raw data of duplicate articles for analysis

Percentage of articles booked by cutoff time and bagged by 10:00PM

Percentage of articles received before cut-off time and delivered in next possible delivery round

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[date range]

SPC Bags Processed Share of bags without proper bag labels

Chennai xxxx 80%

Delhi Xxxx 75%

Kolkata Xxxx 65%

Bangalore Xxxx 60%

Hyderabad Xxxx 55%

Mumbai Xxxx 45%

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Description







Productivity

Compliance

Quality



Duplicate articles






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Share of mis sorted articles

[date range]


Share of mis sorted articles(TD)

Share of mis-sorted articles(Non TD)

Chennai Xxxx 25% 25%

Delhi Xxxx 25% 16%

Kolkata Xxxx 15% 10%

Bangalore Xxxx 10% 15%

Hyderabad Xxxx 15% 20%

Mumbai Xxxx 20% 25%

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Description







Productivity

Compliance

Quality



Duplicate articles






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Share of Duplicate Bar Codes Booked in last 15 days

SPCDuplicate articles booked

Total articlesbooked

Percentage of duplicate articles booked

Chennai Xxxx Xxxx 0.5%

Delhi Xxxx Xxxx 1.1%

Kolkata Xxxx Xxxx 0.6%

Bangalore Xxxx Xxxx 0.1%

Hyderabad Xxxx Xxxx 0.4%

Mumbai Xxxx Xxxx 0.8%

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Description







Productivity

Compliance

Quality



Duplicate articles






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[date range]

SPCTotal outbound articles processed

Total Articles processed with PIN code








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Description







Productivity

Compliance

Quality



Duplicate articles






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Percentage of articles booked by cut-off time and bagged by 10:00 PM

[date range]

SPCTotal Articles Booked Before 4:00 PM

Total Articles Bagged By 10:00 PM

Percentage of Articles Bagged







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Description







Productivity

Compliance

Quality



Duplicate articles






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Percentage of articles before cut-off time and delivered in next possible delivery round

[date range]

SPCTotal articles received before cut-off time

Total Articles Delivered in next possible delivery round

Percentage of Articles Delivered







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Description







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Yes

Best flight used

9W4669W466DelhiBangalorexxxx

Flight usedRequired detailsTo officeFrom officeDate

Flight details

|India Post 44

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