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Human Resources, Culture, and Diversity

8-1 Human Resources Basics8-2 Managing Human Resources

8-3 Organizational Culture and Workforce Diversity

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LESSON 8-1

Human Resources Basics

Goals

Describe the nature of today’s workforce.

Identify important goals and activities of human resources.

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Key Terms

Workforce

Downsizing

Outsourcing

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THE U.S. WORKFORCE

All people 16 years and older who are employed and are looking for a job

More that 140 million people have full-or part-time jobs

MOST jobs require high school diploma

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THE CHANGING WORKFORCE

Education and training High school education Special training Basic skills and a willingness to work hard

Compensation High paying jobs Low paying jobs Examples

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TYPES OF JOBS

Classified by industry Service-producing industries Goods-producing industries ***in the next 10 years most jobs will be service jobs

Classified by occupation White-collar jobs Blue-collar jobs

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INDUSTRY CATEGORIES

Service-producing industries Personal and business services Retail and wholesale trade Finance, insurance, and real estate Government Transportation, communications, and

public utilities

Missouri’s Top 50 Jobs

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INDUSTRY CATEGORIES

Goods-producing industries Construction Manufacturing Mining Agriculture

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EMPLOYMENT PROJECTIONS FOR OCCUPATIONAL CATEGORIES

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CHANGING JOB REQUIREMENTS

Consumer preferences “dollar votes”

New technologies Means new equipment Means loss of jobs

Business competition Downsizing Outsourcing

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HUMAN RESOURCES OVERVIEW

Human resources are the people who work for a business Management and employees Full-time and part-time workers Temporary workers and long-time employees

Human resources department one of the most important responsibilities of a business

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Human Resources Activities

Planning and staffing

Performance management

Compensation and Benefits

Employee Relations

Look at figure 8-3 pg 179

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>> Assignment

Career Research

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LESSON 8-2

Managing Human Resources

Goals

Identify important planning and staffing activities.

Describe compensation and benefits plans.

Recognize the goals of performance management.

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HUMAN RESOURCES PLANNING AND JOB ANALYSIS

Classifying employees Permanent Employees Temporary Employees Full-time Part-time

Determining job requirements Job Analysis

Used to determine what a jobs specifications are to ensure the right employee is hired for the job.

Choosing the wrong employee can cost the company money.

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HUMAN RESOURCES RECRUITING AND HIRING

The application process Fill out to apply for a job Contains: Name, Address, Education, Prior job experience, references, ect Businesses must have an application on file for each employee If application is selected, you will go through an interview process.

New employee orientation Once offered the job, new employee jobs through training. Examples include: watching informational movies, job shadowing,

training courses, walk-throughs, ect

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LOCATING PROSPECTIVE EMPLOYEES

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COMPENSATION AND BENEFITS

Compensation methods Time Wage Straight Salary Commission (an incentive system) Piece Rate (an incentive system)

Employee benefits Examples: Healthcare, Dental Insurance, Babysitting

facilities, Disability Insurance, Vacation, Illness days. If company offers benefits, wage or salary is lower

than those who don’t take benefits. 8

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PERFORMANCE MANAGEMENT

Employee evaluation The evaluation process- focuses on job duties The evaluation conference- discuss any

improvements of the company.

Promotions, transfers, and terminations Promotions -to place good employees in higher

positions Transfers -to move employees to different sections in

a company that has the same responsibilities. Termination is firing a employee or laying off

employees8

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Assignment

Fortune Magazine 100 Best Companies to Work For

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LESSON 8-3

Organizational Culture and Workforce Diversity

Goals

Recognize factors that contribute to an effective organizational culture.

Describe the benefits of diversity to an organization, individuals, and society.

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DEVELOPING AN EFFECTIVE CULTURE

Organizational culture Environment in which people work, the atmosphere,

behaviors, beliefs and relationships

Work environment Any physical conditions and psychological atmosphere Find examples in room that give positive work

environment. Examples: work area, tools, break rooms, lighting,

temperature

Labor unions Represent large groups of employees Popular in 1940-1950’s but declining today

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WORKFORCE DIVERSITY

Diversity in the United States and throughout the world

Benefits of diversity Organizational benefits

Meet more customers needs Benefits yourself

Individual benefits No more Glass Ceiling???

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FEDERAL LAWS REGULATING DISCRIMINATION

The Civil Rights Act of 1964

The Age Discrimination and Employment Act of 1967

The Americans with Disabilities Act

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Activity

Look up three different companies diversity policies. Write the three companies you looked up.

Write your company’s diversity policy.

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Assignment

Organizational culture assignment

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