1

Jim Collins2003p.88

Good to Great

2

1920 Brigham

1970

McClelland

1973

McClelland

3

Job Competency Assessment MethodJCAM

competencyMcClelland, 1973

Boyatzis1982

Motive

trait:

Self-concept

content knowledge

2-1

(intent) (action) (outcome)

4

2-1

Alain Mitrani, Murray Dalziel and David Fitt1992 ).Competency

based human resource management: Value-driven strategies for recruitment,

development and reward. Kogan Page.p.29.

Spencer and Spencer1993

(2000)

1. identified

Kochanski & Ruse1996

2.

5

Spencer & Spencer1993Boyatzis1982Reynold

1993

3.

Boulter,Dalziel& Hill

1996

Boyatzis1982

4.

Katz 1955

Guglieliemino19791998

5.

Raymond1999Ralelin & Cooledge1995

Milkovich & Boudreau1997

6.

Boyatzis1996 27

800 job

competency model

Yeung1996

Sevy1985MSP

1. 2.3. 4. 5.

6.19 2-1

6

2-1

Cluster Competence Administrative 1.

2. 3.

Communication 4. 5. 6. 7.

Cognitive 8. 9.

Interpersonal 10. 11.

Leadership 12 13. 14. 15.

Others 16. 17. 18. 19.

Sevy, B.A., Olson, R.D., McGuire, D.P., Fraser, M. E.& Paajanen, G. (1985).Management Skills Profile Research Report and Technical Manual, MinneapolisMN: Personnel Decision, Inc. p.66

Spencer & Spencer1993 36

2-2

7

2-2

Competency

Self-Confidence (DirectivenessAssertiveness Information Seeking Team Leadership Conceptual Thinking

Developing Others Impact and Influence Achievement Orientation Teamwork and Cooperation Analytical Thinking Initiative

:Spencer & Spencer (1993), CompetenceAtWork:ModelsforSuperiorPerformance, p.201.

(1999)8

2-3

2-3 8

8

(1999)-

(1999) Yukl (1982)Spencer (1983)PDI (1992)Braun

(1979)Moulton (1993)Sevy et al (1985)Gross (1995)( 87)

( 89) 30 2-4

2-4

1.

2.

3.

4.

5.

6.

7.

9

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

10

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

(1999)-

11

30

24

4-5

SPSS

3-1

12

3-1

3-1

13

A

distortion

distortion .

B

C

.

D

2002200220022004

58 3-2 3-11

14

3-2 5

1. 2. 3.

*4. 5.

*

3-3 5

6. 7. 8. 9. 10.

3-4 5

11. 12. 13. 14. 15.

3-5 6

16. 17. 18. 19. 20. 21.

15

3-6 5

22. 23. 24. 25. 26.

3-7 6

27. 28. 29. 30. 31. 32.

3-8 6

33. 34. 35. 36. 37. *38.

*

3-9 8

*39. 40. 41. 42.

*43. *44.

45. 46.

*

16

3-10 6

*47. 48. 49. 50. 51.EQ 52.

*

3-11 5

53. 54. 55. 56. 57. 58.

1998

58

1

insufficient identification

17

2communality

0.4 loading0.4

3Cronbach 0.6

3-2 3-11

52 3-12

trustworthiness

consistencystability2005

Cronbach

alpha alpha if item deleted

Corrected item-total correlation

aplha

0.7 52 Cronbach 3-12

18

3-12

*

93 89 4

24

25 11 33

Cronbach

4* 1,2,3,5 4 .7075

6,7,8,9,10 5 .7727

11 12,13,14,15 4 .8136

16,17,18,19,20,21 6 .8131

22,23,24,25,26 5 .8419

27,28,29,30,31,32 6 .7780

38* 33,34,35,36,37 5 .7796

39*,43*,44 40,41,42,45,46 5 .7859

47*,48,49,50,51,52 6 .7573

53,54,55,56,57,58 6 .8996

6 52

19

93 68 1 67

72.04 4-1

3 4-1

2

4

8

4-1

6394% 4 6

34 2334.3 35~40 2334.3

41

2131.3

5480.6 1319.4

9 13.4 3247.8

2638.8

13 19.4 1420.9 1623.9

2435.8

1116.4 48 71.6

20

8 12

4 2232.8 4.1 ~7 2435.8

7.1 2131.3

67

4-2

4-2

4-2

4.38 4.37 4.21 4.18 4.16 4.15 4.09 3.98 3.91 3.58

21

T

4-3 F

t

4-3

N63 N4

F t

3.59 3.35 1.765 .818

4.16 4.05 .159 .439

3.98 3.95 .014 .115

4.36 4.50 .535 -.673

4.08 4.25 .190 -.642

4.22 4.13 .242 .453.

3.93 3.65 .013 1.020

4.15 4.31 .201 -.724

4.17 4.25 .001 -.333

4.40 4.04 .189 1.450

22

35-40

34

4-4 41

34

35-40

41

4-4

* p1

3.79 4.00 4.15 4.225* 3>1

4.15 4.47 4.48 5.770** 2>1

3.86 4.21 4.22 4.049*

4.03 4.28 4.35 4.258* 3>1

3.57 4.03 4.16 9.358** 2>13>1

4.00 4.15 4.35 3.833* 3>1

4.12 4.24 4.17 .439 --

4.14 4.53 4.48 4.649* 2>1

23

t2.524*

t2.266*t2.633**t2.143**

t3.080**t2.853**t

2.619* 4-5

4-5

* p

24

4-6

1N9

2 N32

3 N36

F Scheffe

3.38 3.53 3.71 1.319

3.96 4.21 4.15 .967 --

3.87 4.04 3.94 .697 --

4.35 4.43 4.30 .703 --

3.84 4.20 4.05 1.988 --

4.15 4.20 4.25 .230 --

3.80 3.91 3.96 .306 --

4.04 4.21 4.14 .563 --

4.06 4.21 4.18 .497 --

4.31 4.35 4.42 .326 --

25

F3.232*

F2.845* F7.574*** F

2.813* F4.015*F5.899**

F2.894*

4-7

4-7

* p4

4.40 4.09 4.11 3.92 2.813* 1>4

4.49 4.20 4.26 4.04 4.015* 1>4

4.29 3.91 4.04 3.63 5.899** 1>4

4.38 4.34 4.11 3.97 4.105* 1>4

4.37 4.10 4.15 4.15 1.212 --

4.65 4.42 4.43 4.19 2.894* 1>4

26

p

27

4-9

7.1 4

4-9

* p

28

52

10 52

6 10 52

1999

35-40 34

F 2.86**35-40

29

7.1

4

30

WhatHow

31

3

32

1. 1998-

2. (1999)-

3.2002

4.2001

5.(2004)

6. (2002) 360

7.2003 A A Jim Collins 2001

1. Alain Mitrani, Murray Dalziel and David Fitt 1992 ).Competency based

human resource management: Value-driven strategies for recruitment,

development and reward, Kogan Page.

2. Boulter, N., Dalziel, M., & Hill, J., (1996), People and Competencies, N.Y.:

Kogan Page.

3. Boyatzis, D., (1982), The Competence Manager: A Model For Effective

Performance, N. Y.: John Wiley & Son.

4. Guglieliemino, P. J., (1979),Developing the top-level executive for the 1980s

and beyond, Training and Development, 12-14.

5. Katz, R. L., (1955), Skill of an effective administrator , Harvard Business

Review,3333-42.

6. Kochanski, T. J., & Ruse, H. D., (1996),Designing a competency-based human

resources organization, Human Resource Management, 19-33.

33

7. Kochanski, T. J., (1996), Introduction to special issue on human resource

competencies, Human Resource Management, 3-6.

8. McClelland, D. C.(1973) Testing for Competence rather than for

Intelligence.American Psychologist, 28(1)1-24.

9. Milkovich, T. G., & Boundreau, W. J., (1997), Human Resource Management,

Boston MA: Richard D. Irwin.

10. Milkovich, T. G., & Newman, M. J., (1999), Compensation, N.Y.: McGraw-Hill.

11. Ralelin, J. A., & Cooledge, A. S., (1995),From generic to organic

competencies, Human Resource Planning24-33.

12. Reynolds, A., (1993), The Trainers Dictionary: HRD Terms, Abbreviations,

Acronyms, HRD Press.

13. Sevy, B.A., Olson, R.D., McGuire, D.P., Fraser, M. & Paajanen, G.

(1985).Management Skills Profile Research Report and Technical Manual,

MinneapolisMN: Personnel Decision, Inc.

14. Spencer, L. M., & Spencer, S. M. (1993). Competence at Work. John Wiley&

Sons, Inc.

15. Yukl, G.A. (1989). Managerial leadership: A new of theory and

research,.Journal of Management, 89-251.

16. Yeung, K. A., (1996),Competencies for HR professionals: An interview with

Richard E. Boyatzis, Human Resource Management, 119-131.

http://www.ettoday.com/2002/06/27/752-1321091.htm

http://www.materialsnet.com.tw/DocView.aspx?id=4899

http://203.66.123.22/ne/magazine/magazine_article.asp?Id=949

34

1.

A1 .7002 .5015

A2 .3782 .7329

A3 .4482 .6732

A5 .4969 .6445

.7075

B6 .5543 .7282

B7 .4387 .7659

B8 .4905 .7550

B9 .6277 .7034

B10 .6381 .7006

.7727

C12 .5986 .7851

C13 .6577 .7543

C14 .6850 .7456

C15 .6032 .7802

.8136

D16 .5516 .7887

D17 .5838 .7818

D18 .5932 .7795

D19 .6391 .7688

D20 .4647 .8057

D21 .6127 .7750

.8131

35

E22 .6662 .8048

E23 .5114 .8429

E24 .6896 .8028

E25 .7985 .7635

E26 .5963 .8235

.8419

F27 .6252 .7175

F28 .4381 .7655

F29 .5763 .7330

F30 .3769 .7765

F31 .5905 .7275

F32 .5541 .7394

.7780

G33 .4293 .7763

G34 .7077 .6945

G35 .6981 .6869

G36 .3946 .8092

G37 .6224 .7147

.7796

H40 .4457 .7811

H41 .4986 .7657

H42 .6218 .7255

H45 .6242 .7249

H46 .6268 .7246

36

.7859

I47 .4333 .7434

I48 .5088 .7192

I49 .4263 .7417

I50 .6481 .6812

I51 .5164 .7199

I52 .4844 .7257

.7573

J53 .7592 .8878

J54 .7290 .8818

J55 .7879 .8723

J56 .7109 .8857

J57 .5934 .9068

J58 .8306 .8657

.8996