+ Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game...

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+ Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies, Syracuse University Twitter: @snicholson

Transcript of + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game...

Page 1: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Gamification through Rewards, Meaning and Play

Scott NicholsonDirector, Because Play Matters Game LabAssociate Professor, School of Information Studies, Syracuse University

Page 2: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Gamification through Rewards, Meaning and Play

Scott NicholsonDirector, Brantford Games NetworkProfessor of Games, Wilfrid Laurier University,

Page 3: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Overview

What is gamification?

BLAP gamificationDesign activity

A RECIPE for Meaningful gamificationDesign Activity

The Gamification JourneyReflection

Page 4: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+What is Gamification?

Gamification is the

application of

gameful or playful layers

to motivate engagement

with a specific contextSpecificContext

Page 5: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

http://zamzee.com

Page 6: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

http://zamzee.com

Page 7: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Typical Gamification

Taking something in the real world

Adding a game-y goal

Developing a structure to support the goal

Adding a reward

Page 8: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

Points(unit of control)

Reward-based Gamification Process

Page 9: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

Points(unit of control)

Levels(progress in

system)

Reward-based Gamification Process

Page 10: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

+

Points(unit of control)

Levels(progress in

system)

Leaderboards(competition)

Reward-based Gamification Process

Page 11: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

+

Points(unit of control)

Levels(progress in

system)

Leaderboards(competition)

Achievements(additional

paths)

Reward-based Gamification Process

Page 12: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

Reward-based Gamification Process

Points(unit of control)

Levels(progress in

system)

Leaderboards(competition)

Achievements(additional

paths)

Badges(public display)

Page 13: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+BLAP Gamification

BadgesLevels / LeaderboardsAchievementsPoints

Page 14: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Creating a Point-based System

Identify desired behaviors

Connect behaviors with points

Reward points with incentives

Profit!

Page 15: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Levels – Single-player Journey

Page 16: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

Taken Oct. 1, 2012 from https://library.hud.ac.uk/lemontree/leaderboards.php

Leaderboards - Competition

Page 17: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Different Types of Leaderboards

Everyone or a subgroup of people Defined by the creator Defined by the user (friends)

Overall or specific to a task

Ongoing or reset Reset every so often for everyone (once a week, all

are reset) Reset every seven days for each person (rolling

resets)

Page 18: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Types of Achievements

Unusual (or usual) use cases

Exploration – Trying something new

Collection – Systematic exploration

Loyalty

Tutorials

Expected or Unexpected

Page 19: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

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+Badges

Designed for public view (certification)

May be based upon achievements

Also based upon skills or interests Informal learning New skills Different learning paths

Creates groups

http://www.buffalobrothers.net/images/badges-goldplating-xl.jpg

Page 20: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+BLAP Summary

Points

Levels

Leaderboards

Achievements

Badges

Page 21: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

"once you start giving someone a reward, you have to keep her in that reward loop forever" (p. 27).

Page 22: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

(lack of) Rewards punish

Rewards damage relationships

Rewards ignore reasons

Rewards discourage risk-taking

Page 23: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Rewards replace pre-existing interest

Intrinsic

Motivation

Intrinsic

Motivation

Reward

Intrinsic

Motivation

Page 24: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Decreasing impact of rewards

Volkow, N. D., Wang, G.-J., Fowler, J. S., Tomasi, D., Telang, F. and Baler, R. (2010), Addiction: Decreased reward sensitivity and increased expectation sensitivity conspire to overwhelm the brain's control circuit. Bioessays, 32: 748–755. doi: 10.1002/bies.201000042

Reward

Page 25: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Survey of Fitocracy users

“Perceived enjoyment and usefulness of the gamification decline with use”

Koivisto, J. & Hamari, J. (2014). Demographical differences in perceived benefits from gamification. Computers in Human Behavior. http://dx.doi.org/10.1016/j.chb.2014.03.007

Page 26: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+The Gamification Backlash (Michael Wu)

Motivation

Page 27: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+The Gamification Backlash (Michael Wu)

Motivation

Page 28: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+The Gamification Backlash (Michael Wu)

Motivation

Short-Term Goals:

- Making the Sale

- Teaching a Skill

Page 29: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+The Gamification Backlash (Michael Wu)

Motivation Long-Term Goals:

- Changing Habits

- Building Loyalty

Page 30: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+The Gamification Backlash (Michael Wu)

Motivation Long-Term Goals:

- Changing Habits

- Building Loyalty

Page 31: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Games are more than rewards

Game = Form of Play with Goals and Structure

Maroney, K. (2001). My entire waking life. The Games Journal, May. Retrieved from http://www.thegamesjournal.com/articles/MyEntireWakingLife.shtml

Page 32: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

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+Games are more than rewards

Game = Play + Goals + Structure

Game – Play = Goals + Structure =

Reward-Based Gamification

Games without Play??

Page 33: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Meaningful Gamification

Make the context meaningful

Avoid incentives and rewards that replace intrinsic motivation

Use the gameful or playful layer to build intrinsic motivation

Page 34: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Making Gamification Meaningful

Give the player information Put the PLAY back in Player

Allow the player choices And the ability to share choices

Make informed play the reward Use external rewards sparingly

Put the player’s benefits first in design Different players need different things

Page 35: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+RECIPE for Meaningful Gamification

Reflection

Exposition

Choice

Information

Play

Engagement

Page 36: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Play

Optional

Freedom to explore (fail) with boundaries

http://www.unyta.com/pages/ErieCanalwayHeritageTours.html/

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+Exposition

Player-driven narratives

http://education.mit.edu/blogs/datennes

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+Choice

Player-determined goals and milestones

http://nikeplus.nike.com/plus/running

Page 39: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Choice

Badge Pathways by Carla Casilli - http://carlacasilli.files.wordpress.com/2013/02/badgepathways.gif

Page 40: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

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+Information

Explains the reasons behind the system

http://venturebeat.files.wordpress.com/2012/05/sessionm-gamification.jpg?w=558&h=9999&crop=0

Page 41: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Engagement

Enhancing social connections and creating new ones

https://play.rit.edu/

Page 42: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Reflection

Connecting activities to self

http://game.nypl.org/

Page 43: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+RECIPE for Meaningful Gamification

Reflection

Exposition

Choice

Information

Play

Engagement

Page 44: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Kim’s Player’s Journey

Kim, A. (2013). The Player’s Journey: A 5-Step Framework for Designing Engaging Experiences. Available online at http://www.slideshare.net/amyjokim/players-journey-5step-design-framework-for-longterm-engagement

Page 45: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Community of Practice

http://community.mis.temple.edu/ccrawford/files/2012/03/cop-picture1.jpg

Page 46: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+Gameful and Playful Layers

MeaningfulGamification

Reward-based Gamification

Page 47: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

Newbie

• Onboarding

• Attract through unmet needs

• Using Extrinsic Motivators sparingly

Explorer

• Finding meaning

• Choosing paths

• Creating & Playing

• Reflecting

• Building Intrinsic Motivation

Enthusiast

Reward-based Gamification

Meaningful Gamification

No Gamification

The Gamification Journey

Page 48: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+

The Gamification Journey TL;DR

Reject Rewards

Make Motivation Meaningful

Cultivate Communities

Page 49: + Gamification through Rewards, Meaning and Play Scott Nicholson Director, Because Play Matters Game Lab Associate Professor, School of Information Studies,

Twitter: @snicholson

+To Learn More

http://becauseplaymatters.com/pubs