(발제) Don't Take My Folders Away! Organizing Personal Information to Get Things Done +CHI 2005...

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Don’t Take My Folders Away!Organizing Personal Information to Get Things Done

Thursday, November 24, 11

Authors : William Jones, Ammy Jiranida Phuwanartnurak, Rajdeep Gill, Harry BruceYear : 2004Publisher : CHI '05 extended abstracts on Human factors in computing systemsAuthor Keywords : Personal Information Management(PIM), Human Information Behavior, Ethnography, Problem-solving, Project Planning

William JonesAssociate Research Professor @ The Information School,University of Washington

“Keeping Found Things Found” Project @ University of WashingtonResearch Interests : Personal Information Management , Information Retrieval, Human Computer Interaction, Cognitive PsychologyProgram Manager @ Microsoft : Information Management features for MS Office and MSN Search.Consultant @ Boeing : Created information repository for flight deck problems.

http://pim.ischool.washington.edu/


http://pim.ischool.washington.edu






Question? The use of folder hierarchies is problematic!

1. ½* �AE �F(organize)Á¦H j��, Â%.(obscure)�S Â U �F. ¹�� |` \7¦�, G�|` \7¦�, k �È¨%!(out of sight, out of mind, and easily forgotten)

2. +l³´� ¹� [ q"7, �K� Kn¦� �\�¸3 %D B� �V2� %D wÀF²�e|` �F- To� ½* �� %.

3. ��(Hierarchy) �W��? Â�� %. x�Â ��|` Á�� V� & Á�� ½*|H �g-� 4R�%.

= All of theses hierarchy problems make information poorly represent its complex features.

1. Introduction


Let’s think about the collection of recipesproperties of recipes : preparation time, ingredients, number of calories, ethnic background,etc.

“Placeless fashion” is well suited for a collection of recipes.3�� ç ³b¥ v�¢ �³0� ªÁL, ]�� Ò×�I� ��ò ¨�1 �Ñ¢ ¯�0Á ��.

식사류 vs. 간식 : 봉골레 파스타,제육볶음,계란밥 / 치즈떡볶이, 버섯 센드위치

한식 vs. 양식: 치즈떡볶이 ,제육볶음,계란밥 / 봉골레 파스타, 버섯 센드위치

고기류 vs. 해산물 vs. 야채 : 제육볶음 / 봉골레 파스타 / 버섯 센드위치

1시간 이내 vs. 30분 이내 vs. 1분 이내:제육볶음, 버섯 센드위치 / 봉골레 파스타, 치즈 떡볶이 / 계란밥

매운 것 vs. 안 매운 것: 치즈떡볶이 ,제육볶음 / 계란밥,봉골레 파스타, 버섯 센드위치

A. Ð¾6d¦ : 6d¦6,�Í,tÕ,Ü,�T,�,ã«Ð¾ B. f�@ Ü|Ô : Q}·�, Ü|ÔP, î¦Ú �§, w�, ñÍC. ;[ : ;, [, �D. ´ d¤: /Á��, �Í, tÕ, Ü, �E. ^u p2�Ð : p2�Ð k, à�^u, �mÍ, N|Ö2 w|, n�Êw









식사류

안 매운것

양식

해산물

30분 이내

식사류

안 매운것

한식

1 분 이내










식사류

안 매운것

양식

해산물

30분 이내

식사류

안 매운것

한식

1 분 이내

간식

안 매운것

양식

야채

1시간 이내

간식

매운것

한식

야채

30분 이내



metaphor.doc

20100921.doc

ä#.mov

HCI 2011

2010-2

Daily Records

UX Method }

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Main Objective.: ß)¥ �ç¢ ‘³bG �Iä� �½� { É£ y ª ä" �’ ¦:" °´�q

ÎZä�,

1. áCµÚ v�¥ ��(‘ÏÂ ¼j’, ‘�¦¥ (å Ãå ð’, ‘Å L’ 44¥ &�æ _�¥ R¯¦ ª" ï.)�q¥ ß)¥ �ç£ ��e&.

2. l<3¢ �8 áCµÚ v�¥ ³bG �Iä�¦" }�¦ Á�� 5: �8 aîä"�?

The End of Folder Hierarchy.

Desktop search utilities enable users to integrate various type of information across electronic documents, email, and even web pages, is this true?

In other words, the days of folders, represented as a personal information management, seem to reach to the end.


2. Study MethodInterview :14 Participants(6 females / 8 males) were interviewed and snapshots were taken using digital camera of various collections of information planning for projects.

Recruiting10 from University (4 Professors / 2 Librarians / 2 staff / and 2 Graduate students)2 Software engineers, 1 electrical engineer, and 1 high level manager.

60 to 90mins per person

2.1. Questionnaire- bR�\|` ‘¿?�¸’� �� f� : Z�o� �� n� �n/- «}�2� »f �p� �]|` (�·Yw� �u�Å, XºÁ¦ s�) ¿?�¸ Fl¸E ��, � ¤ Á�E �·Y ¢�? �C,@ Ä.- 14N� «}�2� a¶Â ¿?�¸|` §y� �>. �� q# �� Z�� I±=� n,.


3. ResultFile folder hierarchies were far more elaborate than were that of other type of information!

Main result 1) \82� ¹� ½* �� &¦ �� VE -¬� �Â h&� q"7, ½* �®E ��?` �oÆ%. (%D �V2�� >c� Jw¢ ~Ã)

2) ¿?�¸| Å(Á � ½* �W�� Problem decomposition-6 ¿?�¸ �c� �Â �Ë- �� ¯%.*

3) �:� K� �V� q# ±�� V� �, ½* ��| ‘ªI±w¦ ’(Squeezed into) Ç� �{%. not well-suited for a single folder, instead best represented through properties cross the folder boundaries.


3.1. Don’t take my folders away! Folders as information.Step 1. “(p� � ½*E H0��?”7 ©R| )Â ¥�� )' ---- “�¤| � ¹�2� %n ¬�=��.”Step 2. “�;+ Hv �� ^< ¹�2, �^Å` ¬� h �%M, �:M ½* �FE rÃ _�� ?”---- Only one of 14 participants answered ‘Yes’.(His/her own additional stipulation was allowed.) °�| Â �2 i�? ¹�� V}¨%M, �^�!� \�Ã ��%.

Three Reasons for saying “No”Trust : “ � �� w51 �| �^H� \�Á �� PS*�”

Control : “�� Á O1 �2� ‘Â �f’|` �FÃ h ��M ¡w”

Visibility / Understandability : “½* �� H1 �2�� E t h � ,�£%.” “½* Qz� * ÅuÁ ¦ t h � ,�£%.”

Folders help users to understand information better.

can negotiate with two. (i.e. tag)

won’t go away.

2011 Fall2011 Spring HCI Eyetracker Simon & Garfunkel


3.2. Folders as a problem decomposition.

Figure 1. �Êo À9$| )Â ½* Figure 2. À9$ �� ½* ]µ

- important components of the wedding- subfolder as a decision associated(Types of cards, wedding dresses...)

“Looking at the folders helped me to “see what needed to be done”.

- snapshots 3 months earlier than figure 1.- contain only six folders- none of which have child folders.- directly contains over 30 files on a different topic.

Top-down Bottom-up



Figure 1. �Êo À9$| )Â ½* Figure 2. À9$ �� ½* ]µ

- important components of the wedding- subfolder as a decision associated(Types of cards, wedding dresses...)

“Looking at the folders helped me to “see what needed to be done”.

- snapshots 3 months earlier than figure 1.- contain only six folders- none of which have child folders.- directly contains over 30 files on a different topic.

Top-down Bottom-up

�® 14N ¤ 3N� ��Á� ZmÂ �É� ¹�-½* �� £� mapping Á� �{%.1) ]� ½* �® ¿?�¸E ¼�Åu Â%.2) °fÂ � � �]� subfoldersE �¦� ��L,� ¤ °fÂ d �� subfolders2� ¿?�¸� subprojectE )¾Ã h �wu Â%.



* Problem solving and Cognitive Skill Acquisition (Kurt Vanlehn)

a. Chunking(Compounding + Tuning) Read and Modify the temporary information storage called working memory. 2) Keep book-keeping 1)

b. Proceduralization Mind = A Program that employs both database(declarative) and functions(procedural knowledge).After declaring the problem set and inferring what actions to take,then proceduralzation initiates to build specific productions from general purpose.----> Building the Tasks.

c. Strengtheningd. Rule induction

Learning Mechanism for Problem SolvingGoals

Task

Sub-Task Sub-Task Sub-Task Sub-Task Sub-Task

Sub-Goal Sub-Goal Sub-Goal


3.3 Some (Additional) problems with folder hierarchy.

1. There are too many of them, working separately.ß) � �·" Ü¨í~� � Ì¯î0�ªÁLÜ¨ Uq� ¦O¨ O}Á, � @Ý?| 4 ��¥ ³b3¦ -J¯§ � �·C �I0� ª&.

2. No supporting for orderingl<3¢ Ü¨¥ ½�,� zqG � y ª,D i�ãæ ¦H Æ�(i.e. ‘aa.doc’)G æ&.

3. A tension between organization for current use and later re-use‘image’, ‘references’,‘articles’4 �¢ ¦H¥ ß)� �> �� s� ª�&. æ ��" �B UqG Áx¯¡C �� æ ‘®w’(repository)Cq,&F ��" Û³ áCµÚ¥ ÓØ|Ú�q l�0�&.(i.e.‘¦VÁ’ß)G Áx¯¡C «�¦ �EÐ" �R¥ ß)�q ½cä� l�)

4. No support for the re-use of structure : Copy & Paste(gh¥ È�«" �¢ �·¥ ß) �IG áCµÚK& Yc¯¡C ä" �ë.�Á� �7 l<¢ �¹� L3� !¢ Ü¨£ �(C copy & pasteæ ñ ¦HL X�� l�ä�,. “�° áCµÚ� ä* \~(C nC� �£ ä" �¦ Þä&.”


4. Discussion

1) ß)�·¥ (�¡Cq¥ �o \~¢ ³b� &} ²�ä"+ �°ò second choiceCq ��ª&. ¦ ��", l<3¦ ß)G �Iä" � �e¯§ R¯¦ ³b� (æ ²�(re-access) � �%:" ±£ }lç y ª&.

2) problem decomposition¡Cq¥ ß) �·" �§¥ áCµÚ â=¥ °Ë �·¦�, ä&. Personal Information Management might be equivalent as the management of personal projects!

3) Currently, folders help people to understand and see their information better. ß) zqG ³Iä" Ù 9" �§¦ ¿�" ß) �·G &} �� { é»" \`¢ �£�?


4. Discussion : Different purposes and uses for all..?

Folder Hierarchy

Tags

Search

Organization

(Sub) Organization

Search Priority + Beyond the Desktop

³bG §~ä� �æ R¯ vs. ³bG &} É� �æ R¯

�Iä� vs. É�


5. Questions...æ 1. �¥ 10 °¦: Á� }±¥ �§ ³b �I" ':¶£ �¦&. æ 2. Finding� (æ Í�¯§ �À,9" +¦Ö g¸.(Í�¯§ �ì¦ Ãê0�&� ��L è)ß) �I� ª�q l<3�¥ ÞÇG ¨Yîä� �A� b©.

�å¯¡C �À�$æ �ì� +¦Ö" ½�äÁL, ��Q� ¬¢ �� +¦Ö� g¸ä):,

- »´� M" focused1 ÄU£ *Á� -�¯ hr¦� �å¯ �À¦ 0Á Sä" ��: ä):, «�ª

finding£ ,ÎäA" },� º�& :-)

-"Most of the study’s data remains to be analyzed. The study itself is exploratory, free-form, situated (typically in the person’s workplace) and follows an ethnographic style of inquiry. Analysis of study results continues and efforts are ongoing to collect survey data to help establish the prevalence of selected results."


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