nh d6i hirng di mua cria Cdng ty TNHH Gcoop ViQt Nam

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y6u cAu <lOi hdng, Thenh Vi6n ph6i gti v6n bin tr.ug titip ho{c qua buudiQn d6n try so ho{c chi nhanh ho{c dla ili6m kinh doanh cta GCoop vietNam ho{c gui y6u cAu qua trang web tryc tuy6n cria GCOOP Viet Nam.

- GCOOP Viet Nam chi ch6p thufn cho Thdnh Vi6n AOi ttr sin phAm c6 mfcgilthep hcrn sang san phAm c6 mrir€le cao hon. AA'

'cau ool san,7ph0m c5 mtc gi6 cao hon sangphdm c5 mtc gi6 cao hon sang san pfifrX1"iHif,{g6{6fu trc{r, rfranfr Vi€n

c6 th6 ph6i ch6p nh?n viQc GCoora|fiSfy!{666.S,Ht0Us*qdo[tpi ttoa, tiOnch6nh lQch. B0 C0ng Thuong

Trudng hgp ycu cau aoi sin phAm do b! 15i, rhanh vi€n ph6i chup inh cdc16i cria sin phdm vd gui kdm theo h6 so dOi frang.

Trong khoang thdi gian 30 ngdy t<c tu ngey nhOn sin phAm, Thenh vi6n ph6igiri dey ft h6 so y€u cau doi s6n phAm g6m: (i) van b6n y6u cAu doi hang (c6cht kf ctra Thdnh vi6n); (ii) H6a don mua sin phAm dugc y€u c6u ooi; (iii)sin ph6m y€u cAu ooi. oon ycu cdu doi sen phAm phii bao g6m th6ng tinThenh vi6n vd chi titit ilon <l4t hdng, ctia chi trao d6i vd thdng tin cira sinphdm dugc OOi va san phAm sC d6i mQt c6ch chinh x6c.

Trong thoi han ba (3) ngey re ttr ngey ntrOn dugc hd so dAy chi, chinh x6c,GCOOP ViQt Nam sE x6c nhfn tr4ng th6i y6u cArr, 16 luqmg sin phAm y6u cAu

doi, thong tin Thdnh vi6n, th6ng tin don hdng vd tinh tr?ng cria y6u cAu (c6clu cli6u kiQn ch6p nh0n hay kh6ng), ctrng vdi rt6 ld chi phf vQn chuy6n (n6uc6) cho viQc d6i hdng. Trucmg hqrp ph6t hign hO so d6i hdng c6 sai s6t, kh6nghqp lQ, GCOOP ViQt Nam c6 quy6n tt ch6i cho Thdnh Vi6n ct6i sen phAm vdsE grii th6ng b6o cho Thenh vi6n uitit vA ntrirng sai s6t, kh6ng hcr,p lQ d6.

Khi Thenh vi6n hoan t6t vigc thanh to6n, viQc d6i hang sE duo. c xri ly trongvdng ndm (5) ngay te ttr ngay nh0n dugc ti6n. GCooP viet Nam sE giao sinphAm dugc OOi tOi ctfa chi dugc ghi tr6n dcm y6u cAu itOi hang cria ThanhVi6n.

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