BOP IT Managers Forum October 2003

Norske Skog Tasman

0930 Introductions (Mark Hofert)

0945 Norske Skog & IT Strategy (Mark Hofert)

1015 NST IT Network Overview (Dave Thurman) IS Cadet

1030 Morning Tea

1045 Global Project Harley V2 (Phil Dillon) Infrastructure Specialist

1115 NS Business Applications (Phil Botterill) Applications

Specialist

1130 General Business (Mark Bloor)

1200 Site Tour (Mark Hofert)

1300 Lunch at Tasman Cafeteria (All)

Agenda

Norske Skog The Organisation & IT Strategy

Norske Skog is a global supplier of

publication paper with mills and

sales offices on five continents. Our

core business is newsprint and

magazine paper for some of the

world's major publishing houses.

We are a major user of recovered

paper.

The World of Norske Skog

The company is based in Norway and is quoted on the Oslo Stock Exchange.

The World of Norske Skog

The World of Norske Skog

A global manufacturer

Norske Skog has offices and production units in five regions; Europe, Australasia, North America, South Americaand Asia. Click on the maps below to learn more

about the regions and the local production units.

MILLS

Australiasia (3)

South America (2)

Europe (9)

Asia 34% MNI & 50% PanAsia (4)

North America (4) Part ownership

37 Paper Machines Globally

Norske Skog Tasman Limited

Business Goals IT Globally

OUR VISIONTo migrate our Tasman IT environment to a standardised, reliable, and low cost Global IT infrastructure by 2005

OUR MISSION

Engage with the businesses to provide timely and accurate information at the lowest possible cost

OUR GOALS

Working with the business IT services aligned with the business strategy

IT Architecture

Design standard and adaptable architecture to deliver highly resilient low cost applications and infrastructure

ITOrganization

A high quality IT organization delivering effective solutions to the business

IT Spend performance Transparent low cost services to the business

IS Objectives for 2003 /2004

A Globally centralised but locally deployed ITorganisation delivering Utility IT services to the

Business.

Drive locally the global initiatives for intranet Implement regional/global reporting initiatives Enhance global connectivity with online

collaboration tools and forums Align with global H&S direction Consolidate local/global applications Brand the IT service

Standardise current IT Architecture to capture OperationalPerformance Improvement and Cost efficiency

Plan and drive the implementation of the Harley V2project.

Standardise infrastructure management Drive HP centralised management Standardise LAN/WAN and Exchange environments Develop a standard data management strategy

Continue to utilise IT for Business Processimprovements to increase Productivity and Efficiency

in both Business and Production Systems

Promote and drive business ownership model for a“competitive partnership”

Migrate business applications to the Harley V2standard

Seeking technological solutions to enhance thebusiness(315k, 2010)

Build common business and intimacy systems

Migrate the IT Architecture and organisation towardsincreased integration of Business and Automation/Process

Control Systems.

Develop an automation strategy Merger of E&I and IT Centralise computer rooms Become engaged in the E&I business

IT Focus until 2005

What’s Next?

Harley V2All PC's to be replaced on site (Q2 2004) with locked down desktopsNew Email addresses for allAll Windows XP & Office 2003 & standardised applicationsMajor network re-structure with new Remote Access system

Project 21 to 1New Intranet, new softwareNew customer interface (The Hub)

GeneralFocus on Global alignment of IT infrastructure, communication and business systemsCut duplicated information systems by Site / Region / GloballyCentralising Support (Outsourced)

Automation Infrastructure / Merging infrastructureMerging of IT with Electrical and InstrumentationAutomation Project

Integrate PLC and DCS systemsIntegrate IT and CS infrastructure (LAN's, Servers, Machines)Establish Mill Wide IT Standards (Backup's, Infrastructure, Applications)Support the 2010 Mill Design (2 machine, 3 winder, Auto Wrapper, consolidate control)Deliver reduced TCO$$$ (remove duplication, waste, etc.)

IS L

C

IT T

actic

al Plan

ning

IT Global

IT Strategy

System Infrastructure

SupportPhil Dillon Brad Dore

Networks, Cables, Servers

Business Process Support

InformationCraig Rowe

Information /Database solutions

Business Process Support

ApplicationsAndy WilliamsPhil Botterill

TIR, PI, ReplixWeight Bridge

IS Team Structure

HP Solutions1st Level Support for

all Hardware and Software calls

2nd Level Support for MS Office, Outlook, Managed Servers etc

Deskside SupportContract

4 days / week

All 2nd Level Supported Calls

CadetDave Thurman

AutomationStrategy

IS Team LeaderMark Hofert

Maintenance Team

AdministrativeAssociate

Debbie LovettPart Time

Telecommunications