Academic Administrative◦ Departments

Desktop Services Networking &

Telecommunications Computer Center

◦ Office of Computer and Information Systems

Administrative◦ Services to the Individual

Maintain Desktop Computers Phone, Network, Internet &

Wireless Access E-mail & Portal Services Phone App (Android and

Apple)

◦ Department Web Sites

◦ College-wide Banner/Portal College Homepage

New Site for External Audiences

Request for Network Account Activation◦ HR/Adjunct Services◦ Provides username &

password to: Office PC, E-mail, Network

& Web Space, Portal, Phone App, Banner

Office PC◦ All faculty/staff/administrators have access to

an office PC (Windows) Includes Private document space

◦ Maintenance, Repairs and Software installs handled by Desktop Services Centrally managed virus protection & patch updates See www.sunysuffolk.edu/help for service request

forms and other IT support.

Is this a real email from the Is this a real email from the College IT Department? College IT Department?

The College will never ask you to The College will never ask you to provide your username or provide your username or password in an email. password in an email.

Never respond, reply or click on a Never respond, reply or click on a link in an email asking you for link in an email asking you for your College credentials.your College credentials.

Accessing My Documents - Home Available via Web-based VPN

https://roam.sunysuffolk.edu https://roameast.sunysuffolk.edu https://roamwest.sunysuffolk.eduWorks best with Firefox

Desktop Services◦ PC Install & Repair◦ Virus Protection and Patch Management

Networking and Telecommunications◦ Phone & Network Requests◦ Wireless Internet Access On Campus

Desktop Services◦ PC Install & Repair◦ Virus Protection and Patch Management

Networking and Telecommunications◦ Phone & Network Requests◦ On-Line Help

Debbie Taglienti Switchboard Supervisor

http://department.sunysuffolk.edu/NetworkingandTelecommunications/http://department.sunysuffolk.edu/NetworkingandTelecommunications/index.asp index.asp

Phone System Provides:◦ Individual voicemail boxes to all with assigned

phone #’s Messages Key, Ext 4888, or 451-4888 Must be setup prior to use

◦ Call lists (Missed, Received, Placed) ◦ On-Phone Directory◦ Web tool for Speed Dials, Set/Reset PIN and Call

Forwarding when off campus. On-line Help

Desktop Services◦ PCs in your offices◦ Create your profile on your Office PC

Networking and Telecommunications◦ Networks, Internet, Phone Systems

Computer Center ◦ E-mail & Portal Services◦ Phone App (coming soon) ◦ College’s Administrative Systems

Banner (Project Lighthouse)

E-mail◦ Microsoft Exchange with Outlook

In the office – click Icon on lower tool bar

At home/off-campus/other PC– Outlook Web

Common Portal for All◦ From the Homepage

Click MySCCC

https://mysccc.sunysuffolk.edu/https://mysccc.sunysuffolk.edu/

Network Network User ID and User ID and PasswordPassword

Password Expired?1. If you remember your old one, you will be prompted to

create a new password.2. Will not be notified in Outlook Web. If your receive

“server not available” error in Outlook Web,• Login to the portal to make sure your password is

current.

Forgot your password?1. Call Helpdesk at 451-4505 (8 a.m. – 6 p.m.)

Announcements and Announcements and General InformationGeneral Information

Links to Help Document and SSB forms Links to Help Document and SSB forms (Rosters, Schedule, etc…)(Rosters, Schedule, etc…)

Suffolk Online Suffolk Online Distance Ed and Distance Ed and

CMS info - CMS info - BlackboardBlackboard

Most tabs also have Most tabs also have Quick Links to Self-Quick Links to Self-

Service Banner Service Banner

Vehicle Vehicle RegistrationRegistration

Overload and Overload and Adjunct Adjunct

AssignmentsAssignments

Time ApprovalsTime Approvals

Employment Employment DetailsDetails

Desktop Services Networking and Telecommunications Computer Center

◦ E-mail & Portals ◦ Web Folder for Web Pages◦ College’s Administrative Systems

Banner (Project Lighthouse)

http://www.sunysuffolk.edu/lighthousehttp://www.sunysuffolk.edu/lighthouse

Campus Computing Council◦ Campus Planning and Input to College

Computing Council

College Computing Council◦ College-Wide Technology Planning◦ Develops and Recommends Policy and

Standards