Фридрих Науманн Генеральный директор ООО «Вортманн...
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Transcript of Фридрих Науманн Генеральный директор ООО «Вортманн...
1C and SAP Solutions for Corporate Customers –
Experience in Russia
Фридрих НауманнГенеральный директорООО «Вортманн Восток»
29 сентября 2011, Москва
AEB практический семинар: 1C и SAP решения для корпоративных клиентов – опыт в России
Группа ВортманнГруппа Вортманн Один из крупных производителей обуви в
Европе Производство 67 млн. пар обуви в год 15 000 обувных магазинов предлагают
обувь торговой марки Tamaris примерно в 70 странах мира
Оборот за 2010/11 составил более 950 млн. евро
Тесное сотрудничество группы Wortmann с торговыми компаниями
Современный дизайн с наилучшим соотношением цены и качества.
Корпоративная средаКорпоративная среда
Управление заказами
Интеграция с единой базой данных клиентов
Централизированная ценовая политика
Централизированное планирование производство
Обновление продукции (сезонные коллекции)
Требования к Требования к IT IT проекту в проекту в РоссииРоссииЗагрузка данных о коллекциях
Отгрузка товаров, рассылка счетов в PDF
Загрузка заказов покупателей
Импорт товара (загрузка поступлений и таможенной декларации)
Отчет по остаткам товара с картинками
Печать этикеток
Данные о коллекциях. Данные о коллекциях. Загрузка мастер-данных о Загрузка мастер-данных о товаретоваре
Заказ покупателяЗаказ покупателя
Подтверждение заказаПодтверждение заказа
Импорт товараИмпорт товара
Отгрузка товараОтгрузка товара
Рассылка счетов покупателям в Рассылка счетов покупателям в формате формате PDFPDF
Генерация и отправка писем клиентам с вложенными счетами в формате PDF
Печатная форма счета с логотипом Компании
Печатная форма со штампом и подписью директора
Отчет по остаткам товара Отчет по остаткам товара на складе с картинками на складе с картинками
Печать этикетокПечать этикеток
Печать этикеток для конкретного заказа или ТОРГ- 12
Печать на принтер этикеток или в формате А4
Этикетки на русском языке (подсистема перевода, обновление словаря)
Печать этикетокПечать этикеток
Хранение переводов в 1С
Печать этикетокПечать этикеток
Печатная форма этикеток
Контроль кредитного лимита покупателей
Рассылка напоминаний покупателям
Автоматизация продаж на выставках
CRM
Развитие Развитие IT IT проектапроекта
Спасибо за Спасибо за внимание !внимание !
R O O F S F O R L I V I N G
How to organize an efficient cross border SAP implementation project in Russia
September 29, 2010
Braas – DSK 1
MONIER – FACTS AND FIGURES
• 133 production sites in 33 countries
• Business activities in 40 countries
• Global headcount 8894
• Net sales 2010 – 1 280 500 000 euros
• Roofing tiles
• Roofing components
• Roofing systems
• Insulation
• Solar thermal and photovoltaic systems
• Chimney systems
• Ventilation systems
MONIER OFFERS
BRAAS – DSK 1 FACTS AND FIGURES
• Sales Volume 1 000 000 sq. m
• Net Sales 15 mio. EUR
• Number of plants 2
• Number of branches 3
• Production Capacity 2 - 2,5 mio. sq.m.
• Market Share in Concrete Tiles > 70%
• Number of employees 150
• Share of Monier 67%
• Share of DSK-1 33%
ERP System Evolution at DSK-1
• 1996 – 1999 COS/Westernacher (AS400) + BEST (MS DOS)– Implemented Functional Modules : Logistics/Local Accounting/
Wages– Number of users: : 6– Number of locations : 1
• 1999 – 2003 Concorde XAL– Implemented Functional Modules : General Ledger/Debitors
Creditors/Fixed Assets/Wages
– Number of users : 10– Number of locations : 1
• 2004 – 2010 Axapta 3.0– Implemented Functional Modules : General Ledger/Debitors
Creditors/Fixed Assets Personell & Wages
– Number of users : 26– Number of locations : 4
• Systems hosted internall
• Application support organized via an external partner
Why SAP ?
SAP is the standard ERP solution for MONIER
as a basis for further process harmonization and shared solutions
•Not using SAP has to be released by Group IS/IT
•Migration towards SAP when replacing existing solution always have to be considered
•Local ERP solutions are only allowed when SAP is not applicable
MONIER IS/IT STANDARDS
MONIER ERP Landscape
WESTERN
EUROPE
EASTERN
EUROPE
ASIA
PACIFIC
SOUTH
AFRICA
SAPGermany
France
UK
Italy
Benelux
Scandinavia
Baltic
Central Europe
SAP Local Solution
Ukraine
Turkey
Poland
Russia
SAP Local Solution
Japan China
Indonesia
Malasya
India
Philippines
Thailand
Local Solution
MONIER Customer Center of Expertise
The Monier SAP CCoE is certified with 91 points out of 100.
This is an excellent result compared to other certified SAP customers.
It is settled in the upper third of the meanwhile more than 1000 worldwide certified CcoEs” (SAP)
Situation before the Project Eastern Europe
Poland:
• 10 years of stable SAP operation
• In-house hosting and system administration
• Long term successful external partner relationship for system support and development
Russia:
• 6 years of Axapta (MS Business Solution) deployment
• A system upgrade decision is pending
• Dissatisfaction with an overall system performance, capabilities and running costs
• Dissatisfaction with the partner responsible for system support and development
Ukraine:
• No ERP system in place
Drivers for the Project
Braas DSK-1 internal drivers
• Axapta has been running since more than 6 years without any upgrade
• Growing dissatisfaction with an overall system performance
• Axapta upgrade is very expensive due to many system modifications
Group drivers
• Group Initiative for ERP Platforms
• Available Polish SAP Platform and v. good experiences from Poland and Multi-client approach of ONE SAP in West Europe
SAP Architecture- ONE client -- Multi company approach -
Hardware -- Server
Operating System
Database
Data Structure(Cross-client Repository)
Poland
Russia
Ukraine One SAP System
on
One Server
with
In House Hosting (Poland)
OneCommon
ITLanguage
Standardizedlocal
processes
Applications(Cross-client Customizing and Solutions)
Infra StructureApplication
Local Application Support and Development
via
Local Partners
SAP Architecture- Multi client -
Hardware -- Server
Operating System
Database
Data Structure(Cross-client Repository)
Russia
Pola
nd
Ukra
ineOne
SAP System
on
One Server
with
In House Hosting (Poland)
OneCommon
ITLanguage
Multi localProcesses
Applications(Cross-client Customizing and Solutions)
Infra StructureApplication
Local Application Support and Development
via
Local Partners
Pros
• Ensuring high flexibility, stability
• Operational cost optimized solution
• Reduced to minimum coordination costs
• Good practice sharing possible not requiring sharing of business process
• System operational stability and reflecting the Monier’s business need confirmed by west European successful approach
• Authorization concept enables complete business data segregation (supports Joint Venture situation)
Cons
• Cross client business data aggregation possible only through third tools
Pros
• Optimal platform for cross country shared services
• Platform for one business process – immediate practice sharing
• Deep process standardization ensured via system architecture
Cons
• High costs of coordination and governance
• Lower flexibility to react on local needs
• Difficult to achieve local commitment for initial data harmonization and future governance
• Cultural and language issues in highly integrated system
Multi client approach Multi company code approach
SAP Multi client approach is strongly recommend
SAP Architecture evaluation- Conclusions -
Fast Track Implementation- Methodology -
1. SAP Release ERP 6.0 as the basis for further roll out
2. Implementation of the ERP common IT language in the shared SAP environment
3. Copy of the Polish client Business process coverage is a prerequisite for an efficient client copy
Good practices in all relevant fields of reporting and logistic will be taken over
Implementation of legal adjustment of Russian
Adaptation of business process at SAP level only if definitely needed
Data migration
4. Local Infrastructure implementation (WAN Upgrade, SAP Client rollout, etc)
SAP Implementation and Customization for Russia
SAP Multi Client“Client Copy Poland"
Business ProcessDesign Russia
SAP Training ofRussian Key users
Start: X
MigrationTraining End User
Go-liveEnd: X
Both phases to runsimultaneouslywith continuous
iteration
Fast Track Implementation- General Approach -
Project Phases
• Project preparation and prototype documentation
• Knowledge transfer and Delta blueprint
• Customizing
• Key user training
• Integration test 1
• Enhancement realization
• Integration test 2
• Final preparation
• Go live and initial support
Project General Information
Project scope FI CO SD MM
Duration 7 months
Go Live May 1, 2011
Implementation Metodology ASAP + Fast Track
ERP Project Success Statistics
31
40
28
23
53
33
46
49
16
27
26
28
0% 20% 40% 60% 80% 100%
2000
2003
2006
2009
Failed
Problematic
Successful
Standish Group
System Know-How
TransferSecured via implem.
contract
System change coordination
based on agreed“project” operational
processes
Project Organization
MONIER POLAND
MONIER GROUP• Steering Committee• Escalation• Process definitions• SAP Multi-client know-how counterpart
MONIER RUSSIA
ALPE(fixed prise project)
PLAUT(Strategic partner for Monier Poland)
MONIER SP. Z O.O.• Hosting partner
• Solution and know-how counterpart
BRAAS – DSK 1• Project lead: D. Kriukov
• Key-User concept
Project coordination Standard support
Project Team
Project Manager
Module ManagersFI
COMM/SD
10Key Users
Project Budget
•Implementation
•Infrastructure
•Licenses
Project Status Controll
•Weekly Status Meetings•Fixing all Project delays and problems•Fast reaction
•Steering Committee
•CEO involvement
Master Data Migration
•Key users responsible for preparation
•Labour intensive work
•Thorough data verification
Key User Training
•Just before Integration test 1
Integration tests 1 and 2
•Real data
•Personal responsibility
Data Migration
•Several days if possible
Go Live and Initial Support
•1 – 2 month obligatory
Project results
•MONIER Group ERP Standarts conformity
•Reliable and comparable information for Group Management
•Fast period closing (RAS and IFRS)
Our experience
Claus Buettner-Wobst, BIM BI Russia
Using SAP in Russia
Content
I. Our Corporation
II. Implementation of SAP
III. Governance Model
IV. Critical Topics
V. Outlook
22 April 2023Using SAP in Russia – our experience 46
I. Our Corporation
Boehringer Ingelheim in brief
• Family-owned global corporation• Founded 1885 in Ingelheim, Germany• Focus on Human Pharmaceuticals and Animal
Health• Employees worldwide: 42,224
• Research and Development 16.8%
• Production 29.9%
• Marketing and Sales 39.2%
• Administration 12.4%
• Apprentices (on average) 1.7%
worldwide
699
Germany
685
in 28 professions
• R&D worldwide at 7 sites• Expenses for R&D: EUR 2,453 million• 20 production facilities in 13 countries• Total revenue: EUR 12,586 million• Affiliated companies: 145 worldwide• Investment in tangible assets: EUR 519 million22 April 2023
48
Boehringer Ingelheim Center Our headquarters in Ingelheim, Germany
Using SAP in Russia – our experience
II. Implementation of SAP
System Environment - History
• 2005 Kick-Off SAP project INSURE
• 2007 Go live for Austria
• 2008 Roll out for CEE- Countries
• 2010 Adaption SAP for RCV29 (new legal entity Russia)
• 2011 Adaption SAP for sales organization
• 2012 automatically interface to warehouse provider
22 April 202350Using SAP in Russia – our experience
System Environment - Functionality
22 April 202351
Production Processes
• Production Planning (PP)• Inbound Logistics (IL)• Outbound Logistics (OL)• Plant Maintenance (PM)• Quality Management (QM) [LIMS]
Financial Processes
• Integrated Planning (IP)
• Accounting to Reporting (A2R)
• Treasury & Cash Management (TCM)
Commercial Processes
• Order to Cash (O2C)
• Purchase to Pay (P2P)
Human Resources Processes
• HR Development (HRD)
• International HR Management (RCV) (HRI)
Procurement
Accounting
Sales Logistics
Controlling
MaintenanceProduction
HumanResources
Using SAP in Russia – our experience
III. Governance Model
System Environment - Governance
22 April 202353
AED AEQ AEP
ASE ASQ ASP
ABE ABQ ABP
ECC
SRM
BI
Development Quality Productive
Using SAP in Russia – our experience
System Landscape
22 April 202354
BI SRMECC
D
QP
Terminal Service with SAP GUI
Terminal Clients
Terminal Clients (only for tech. administration)
Mos
cwIn
gelh
eim
MS Internet Explorer
Use
rA
dm
in.
E
QP
E
QP
Using SAP in Russia – our experience
IV. Critical Topics
Critical topics
• Legal environment
– Forms
– Tax requirements
– Prepayment environment
• Communication
– System provider
– Internal and external consultants
• Strong involvement of SAP
22 April 202356Using SAP in Russia – our experience
V. Outlook
Outlook
• Warehouse Interface
• Optimization of processes
• Payroll
• …
22 April 202358Using SAP in Russia – our experience
Questions ?
IT Consulting & Implementation IT Consulting & Implementation
SAP Roll out in Russia
Alexander Schachner
IT Consulting & Implementation
IT Consulting & Implementation
yo
ur S
AP
par
tner
Founded in 2006Offices in Moscow and Saint Petersburg> 45 employees> 40 successful projects20 certificates: FI, CO, MM, SD, PP, PS, Basis, ABAPSAP Channel & Service PartnerOfficial partner of Basware – the world leader in “Purchase-to-Pay” solutions
A partner of Union of Independent Networks of Russia A member of:
Association of European Business (AEB)Russian-German Chamber of Foreign Trade (AHK)Austrian Economic Forum (AEF)
you
r S
AP
par
tner
ALPE consulting
IT Consulting & Implementation
SAP in Russia
Since 1992 in Russia, offices in many Russian regions.
> 700 employees, with own Development Team responsible for localization issues Fully localized & adapted (meets requirements of Russian legislation)
Market leader in Russia with >50% market share
IT Consulting & Implementation
SAP in Russia
SAP software fully meets Russian legislation requirements
IT Consulting & Implementation
SAP Roll-Out
Adaptation in accordance with Russian legal requirements
Standardization of global business processes
Optimization of business processes between companies
Higher information transparency
Documen-tation
IMG structuresand settings
Global customerdevelopments
Organiza-tional
structure
Master datadocuments
Countryversions
Local develop- ments
Global and intergra-
ted processes
Local processes
Localrequirements
Globaltemplate
IT Consulting & Implementation
Characteristics of SAP Roll Outs
No separate installation for Russiaone or more client system hosted by the headquarterown company code for Russia
Licenses are purchased centrally (mostly in accordance with SAP Enterprise Agreement)
Business processes mainly in logistics are usually identical or very similar Difference between sales and production operations in Russia (see next slide) “Copy – paste” approach is not sufficient enough.
Accounting should be fully adaptedStatutory Accounting (VAT, creditors, debtors, bank, cash,..)
Corporate chart of accounts as the main chart of accounts (Russian chart of accounts as an alternative chart of accounts)
Asset Accounting Tax accountingControlling
Relatively low effort for controlling in the case of one controlling area (except for production companies – determination of production costs according to RAS)
HR is usually covered from external systems. High complexity in Russia
IT Consulting & Implementation
Project Size (Sales- or Production company)
Module Sales company * Production company*
FI High consulting complexity High consulting complexity
FI SLHigh consulting complexity (depends on differences in tax accounting)
High consulting complexity
CO Low consulting complexityHigh consulting complexity (Production costs calculation, cost of semi-finished products,…)
MM Low consulting complexity Medium consulting complexity
SD Low consulting complexity Medium consulting complexity
PP - Medium consulting complexity
ABAP Lower programming effort Relatively high effort
•Assuming that processes are mostly identical in logistics
IT Consulting & Implementation
Project Phases
Project preparationProject preparation TestingTestingFit-Gap
AnalyzesFit-Gap Analyzes
Info seminars
Info seminarsCustomizationCustomization Go-Live
and support Go-Live
and support Go – Live
preparation Go – Live
preparation
Kick Off Workshop
Clarifiying of responsibilities within project team
Installation of Russian System (SAP Basis preparation works)
GAP list formation concerning differences to corporate template incl. Russian legal requirements
Customer's Master Data evaluation
Definition of Reports and Forms which need to be adopted
Customization of business-processes
Adjustment of the organizational structure
Planning of training (can be organized in a flexible way, depending from project volume)
Training of the project team (Key user)
Preparation of data for the integration test (test scenarios are being prepared by key users)
Testing of the system through all modules
Correction of the mistakes
Data preparation for the upload
Data transfer
Preparation of productive system (done by SAP Basis consultants – mainly in house)
Evaluation of the “System Readiness” before Go-Live
Organization of After Go-Live support
Transfer to productive system (Go-Live)
Open problems solution
Closure of the first period
Evaluation of work of the productive system
System support
Project closure
Project Start
The system is adjusted
Go-Live
IT Consulting & Implementation
Clear commitment of the project sponsor to support the project
Involvement of the whole project team (Management, Key-users, IT,…)
Fast decision making process
Availability of the customers key-users (business process owners)
Active cooperation with the corporate SAP competence center!!
Open Communication
Experts in Russian accounting and tax requirements
Use of standard solutions as much as possible and programming only when this is necessary
Clear definition of responsibilities within project team
Authorization to the project team to access the system
Preparation of Master Data
Success Factors of a Roll-Out Project
IT Consulting & Implementation
Some of our customers
The best demonstration of ALPE consulting competency and experience is the list of our customers
IT Consulting & Implementation
North-West office:“IT Park” Business CenterKrasnogo Kursanta Str., 25, “B”, office 7, Saint Petersburg 197110Tel./Fax: +7 812 680-22-34
Central office:Krasnoproletarskaya Str., 16, bld.1, Moscow 127473Tel./Fax: +7 495 660-20-19
http://[email protected]
ALPE Consulting, LLC
IT Consulting & Implementation
Evaluation of possible ERP solutions / ExampleOption
I II III IV
Option 1 Option 2 Option3 Option 4
SAP ALL SAP + 1C 1 C Other
Technical feasiblity/complexity of implementation
Manage complexity of integration/interfaces
Flexibility / adaptability to new legal requirements
Implement/set-up standard Companies processes
Transparency on business
Labour market condiditions
PM support/supervision (incl. organization, access)
Transparency about changes (amend vs.
cancelation)
Technical Support
Authority concept
IT Infrastructure (server, backup, archive, ...)
Bilingual version available (engl/russ)
Sum
Possible evaluation criteria