Презентация Пэра Фалька

51
Copyright © Thomas International 2011 23-Corporate2011 How we support salespeople in western Europe

Transcript of Презентация Пэра Фалька

Page 1: Презентация Пэра Фалька

Copyright © Thomas International 2011

23-Corporate2011

How we support salespeople

in western Europe

Page 2: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

About Thomas

33 104 56 YEARS

At the forefront of

assessment innovation

for 33 years

COUNTRIES

Offices in

62 countries

Presence in

additional

42 countries

LANGUAGES

Assessments available

in 56 languages

Page 3: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

1920 William Moulton Marston,”Emotions of normal people”

1956 Thomas Hendrickson, ThomasPPA

1981 Thomas International was founded in the UK

1983 SLG was founded by Per Falck

1990 SLG gained the rights for the ThomasSystem

1998 SLG Thomas was established in Russia

2004 SLG Thomas was established in Ukraine

2013 SLG Thomas was established in Azerbaijan and Kazakhstan

History

Page 4: Презентация Пэра Фалька

Copyright © Thomas International 2011,12,13 2013-02-18/SF/SLGThomas_presentation_30

Our assessments will provide insight on your people potential,

what motivates them, their core strengths and limitations.

Add a high level of certainty to all of your people decisions.

Our mission statement

We provide people assessments

which empower businesses

to transform and improve the

performance of their employees

Page 5: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

About Thomas

2 MILLION

300000 38000

ASSESSMENTS

Almost 2 million assessments completed every year

USERS

300,000 trained Thomas users

worldwide

COMPANIES

We work with 38,000 companies

worldwide

Page 6: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

We work with over 32,000 companies

Who we work with

70% of the companies we work with are SMEs

32,000 SMEs 6,000 large companies

Page 7: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

You’ll get immediate impact

because our assessments are

Accurate

Straightforward to understand

Quick to use

With rapid results

You don’t need to be an expert

Our client service

teams will train you,

advise you and provide

practical assistance

We have more locally

based consultants than

any other provider

What’s different about Thomas?

What’s different about Thomas?

Page 8: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Others

• Understanding others?

• Interacting with others?

• Developing behavioural

agility?

• Developing strategies for

building relationships

Teams

• What is the team profile?

• Alignment with business

demands?

• Valuing strengths and

diversity to achieve

maximum performance

Self

• Behavioural style?

• Impact on others?

• Work strengths?

• Behavioural challenges?

• Self awareness?

Aligning teams with business What

Business strategy

How Key success factors

Who Personal Profile Analysis

Page 9: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Recruit

Our assessments

will help you:

Identify the candidates

with an ideal fit

Speed up your

recruitment process

Make your selection

decisions clearer

Hire people who will

stay with your company

Page 10: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Retain

Motivate your people

Ensure morale is high

Create engagement

Optimise performance

Reduce attrition

Our assessments

will help you:

Page 11: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Develop

Identify each individual’s

exact areas for development

Give your training

more impact

Be a more effective

people manager

Transform the performance

of your teams and individuals

Our assessments

will help you:

Page 12: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Manage

Very quickly get an in-depth

understanding of your people

Pinpoint why your people

do – and don’t – perform well

Manage your people

performance effectively

Free you up to focus your

time on adding real value to

the business

Our assessments

will help you:

Page 13: Презентация Пэра Фалька

Copyright © Thomas International 2011,12,13 2013-02-18/SF/SLGThomas_presentation_30

Financial Times

We hire people for their technical

skills, however we fire them for

their behavioural faults

Page 14: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

PPA - behaviours

In just 8 minutes PPA provides

an accurate insight into how

people behave at work.

Page 15: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

PPA - behaviours

Page 16: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Page 17: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

D dominance

Driving, competitive, forceful, Inquisitive, direct, self-starter, assertive. Characteristics:

Page 18: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

I influence

Influential, persuasive, friendly, verbal, communicative, positive.

Characteristics:

Page 19: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

S steadiness

Dependable, deliberate, amiable, persistent, good listener, kind.

Characteristics:

Page 20: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

C compliance

Compliant, careful, systematic, accurate, perfectionist, logical.

Characteristics:

Page 21: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

• Straight forward

• Direct

• Powerful

• Short meeting

• Straight information

• Clear arguments

• Own (economical)

profit (of the product)

• Be structured

and efficient

• Avoid emotions

• Make a quick

close

D

Characteristics Expects Your actions

Page 22: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

• Open

• Positive

• Verbal

• Good personal

contact

• Understanding

• Commitment

• Appreciation

• Put straight questions

demanding short

answers

• Direct the conversation

to a given structure

• Be firm when closing

I

Characteristics Expects Your actions

Page 23: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

• Kind

• Calm

• Attentive

• Thorough presentation

• Safe arguments

• Confidence

• Team profit

• Listen!

• Be patient

• Be careful when

closing

S

Characteristics Expects Your actions

Page 24: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

• Correct

• Distant

• Matter-of-fact

• Logic reasoning

• Background and facts

• Quality/structure

• Be diplomatic

• Give details and

careful analyses

• Avoid subjective

valuations

C

Characteristics Expects Your actions

Page 25: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Influence

Steadiness Compliance

Dominance

Page 26: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Influence

Steadiness Compliance

Dominance

Approach

Handshake

Office

Dress

Manners

Eye Contact

Body Language

Handling conflict

Page 27: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

We have seen an improvement in

the speed and quality of our people’s

development.

Client testimonial

Philip Youell Chief Executive

We have used the Thomas Profiling to

assist us with the selection and

development of our senior people for

more than five years. In that time we have

seen an improvement in the speed and

quality of our people’s development.

Page 28: Презентация Пэра Фалька

Copyright © Thomas International 2011

23-Corporate2011

Page 29: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

IKEA / MEGA in Russia

Page 30: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

IKEA/MEGA

1st IKEA store 2000 (Moscow)

1st MEGA store 2002 (Moscow)

2nd MEGA 2004 (Moscow)

3rd MEGA 2005 (Kazan)

Page 31: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

14 Malls in Russia 2009

• MEGA Belaya Dacha (Moscow)

• MEGA Tyoply Stan (Moscow)

• MEGA Khimki (Moscow)

• MEGA Dibenko (Saint-Petersburg)

• MEGA Parnas (Saint-Petersburg)

• MEGA Yekaterinburg

• MEGA Kazan

• MEGA Adigeya-Kuban

• MEGA Nizhny Novgorod

• MEGA Novosibirsk

• MEGA Omsk

• MEGA Rostov-na-Donu

• MEGA Samara

• MEGA Ufa

Page 32: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Anchor tenants

Page 33: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Your Path to Success!

Page 34: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

FIRST

BIGGEST

and

the BEST

IN EUROPE

Page 35: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

3 R RETAIL

REVOLUTION

in

RUSSIA

Page 36: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

MEGA ESSENTIALS

2 S

SPIRIT

SERVICE

Page 37: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Basic Training

SPIRIT (Атмосфера) SERVICE (Обслуживание) SYSTEMS (Система безопасности )

MEGA Star MEGA Coach

Optional Training

Page 38: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

After the obligatory training,

the sales in MEGA 1,

increased with 40%.

Page 39: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

In the end of 2011

150 000

have been trained by SLG.

Page 40: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Why is our Russian training

so successful?

Page 41: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

• We profile all attendants individually with the

ThomasSystem.

• We give them personal feedback.

• We give them individual recommendations to increase

their performance.

Page 42: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

Page 43: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

D dominance

Driving, competitive, forceful, Inquisitive, direct, self-starter, assertive. Characteristics:

Page 44: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

I influence

Influential, persuasive, friendly, verbal, communicative, positive.

Characteristics:

Page 45: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

S steadiness

Dependable, deliberate, amiable, persistent, good listener, kind.

Characteristics:

Page 46: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

C compliance

Compliant, careful, systematic, accurate, perfectionist, logical.

Characteristics:

Page 47: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

• Straight forward

• Direct

• Powerful

• Short meeting

• Straight information

• Clear arguments

• Own (economical)

profit (of the product)

• Be structured

and efficient

• Avoid emotions

• Make a quick

close

D

Characteristics Expects Your actions

Page 48: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

• Open

• Positive

• Verbal

• Good personal

contact

• Understanding

• Commitment

• Appreciation

• Put straight questions

demanding short

answers

• Direct the conversation

to a given structure

• Be firm when closing

I

Characteristics Expects Your actions

Page 49: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

• Kind

• Calm

• Attentive

• Thorough presentation

• Safe arguments

• Confidence

• Team profit

• Listen!

• Be patient

• Be careful when

closing

S

Characteristics Expects Your actions

Page 50: Презентация Пэра Фалька

Copyright © Thomas International 2011,13,14 2014-01-11/SF/SLGThomas_presentation_30

• Correct

• Distant

• Matter-of-fact

• Logic reasoning

• Background and facts

• Quality/structure

• Be diplomatic

• Give details and

careful analyses

• Avoid subjective

valuations

C

Characteristics Expects Your actions

Page 51: Презентация Пэра Фалька

Copyright © Thomas International 2011

23-Corporate2011