© 2011 IBM Corporation Air India Ltd. – DMS SMS – Online Reporting Processes Sunday, August 30,...
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Transcript of © 2011 IBM Corporation Air India Ltd. – DMS SMS – Online Reporting Processes Sunday, August 30,...
© 2011 IBM Corporation
Air India Ltd. – DMSSMS – Online Reporting Processes
Wednesday, April 19, 2023
© 2011 IBM Corporation2 AI Ltd. DMS – SMS Online Reporting
User Manual for SMS Process Screen shots with detail description
© 2011 IBM Corporation3 AI Ltd. DMS – SMS Online Reporting
Any employee can raise a hazard or safety related request by logging on http://flightsafety.airindia.in and going in to online reporting section
SMS Process workflow has automate various reporting forms that are available on flight safety website It will be helpful for safety management system (SMS) team to track and monitor various hazard reports
submitted by employees Various DMS workflow processes will be used for reporting different report:
SMS Reporting
1. Anonymous reporting
2. Confidential reporting
3. Voluntary reporting
Mandatory Reporting
1. BIRD STRIKE reporting
2. EGPWS reporting
3. FDTL reporting
4. FSR – AI reporting
5. FSR-IX reporting
6. TA Reporting Any employee can raise a hazard or safety related request by logging on http://flightsafety.airindia.in and
going in to online reporting section
© 2011 IBM Corporation
SMS Process Roles
Following set of groups are part of SMS Process
Flight Safety Group Analyst Group Department Head Group Safety Action Group Corporate SMS Group
4 AI Ltd. DMS – SMS Online Reporting
© 2011 IBM Corporation
Flight Safety Group
Assign Reporting Process Multi Department Reporting Verify Reporting Search & View Reporting Generate SMS Reports Generate Old Investigation Reports View Old Investigation Report Document on DMS
5 AI Ltd. DMS – SMS Online Reporting
© 2011 IBM Corporation
Department Head Group
Process Reporting Search & View Reporting of Department
6 AI Ltd. DMS – SMS Online Reporting
© 2011 IBM Corporation
Analyst Group
Analyze Reporting Search & View Reporting Generate SMS Reports Generate Old Investigation Reports View Old Investigation Report Document on DMS
7 AI Ltd. DMS – SMS Online Reporting
© 2011 IBM Corporation
Safety Action Group
Analyze Reporting Search & View Reporting Generate SMS Reports Generate Old Investigation Reports View Old Investigation Report Document on DMS
8 AI Ltd. DMS – SMS Online Reporting
© 2011 IBM Corporation
Corporate SMS Group
Generate SMS Reports Generate Old Investigation Reports View Old Investigation Report Document on DMS
9 AI Ltd. DMS – SMS Online Reporting
© 2011 IBM Corporation
Login SMS Process Application
User can login to SMS Process application by clicking http://dms.airindia.in/AIOPS User can also login to SMS Process application using DMS Portal (http://dms.airindia.in)
10 AI Ltd. DMS – SMS Online Reporting
© 2011 IBM Corporation11 AI Ltd. DMS – SMS Online Reporting11
SMS Process Application – Login Screen
2: DMS User id
Type in user id
3: DMS password
Type in the password
1: URL for log in
User will type in http://dms.aiirindia.in/AIOPS/ can click
here to go
4: Sign in to application
Click on it to log in to application
1
2
3
4
SMS Process Application login screen
© 2011 IBM Corporation12 AI Ltd. DMS – SMS Online Reporting12
Assign Reporting (Flight Safety Group)
12
1: When Flight Safety Group login to application by default assign reporting in-basket will be shown. This in-basket will
have cases ready for assignment.
2: List all application ready for assignment
2
1
Assign Reporting Screen
3 4 5 6 7
3: Generate SMS Analysis Report
4: Generate Old Analysis Report from
DMS
5: View uploaded Old Reports on DMS
6: Search and View Online reporting Cases
7: Sign-out from SMS application
© 2011 IBM Corporation13 AI Ltd. DMS – SMS Online Reporting13
Assign Reporting (Contd …)
13
1: Add supporting documents to case
3
10
Assign Reporting Screen
1 2 4 56
7 8 9
2: Case tab will contain all fields related to form
3: History tab will show the action taken on case
with comments
4: Save case with current
changes
5: Close case window and return back to
list of cases available
6: Take “Assign” action to move case
to next step
10: Section for attached documents
7: View uploaded Old Reports on
DMS
8: Search and View Online reporting
Cases
9: Sign-out from SMS application
© 2011 IBM Corporation14 AI Ltd. DMS – SMS Online Reporting14
Process Reporting (Dept Heads)
14
1: When Dept Head login to application, Process
Reporting in-basket will be shown. This in-basket will
have cases ready for action and submission.
2: List all application ready for Dept Head
action
2
1
Process Reporting Screen
3 4
3: Search and View Online reporting Cases
of Dept.
4: Sign-out from SMS application
© 2011 IBM Corporation15 AI Ltd. DMS – SMS Online Reporting15
Process Reporting (Contd …)
15
1: Add supporting documents to case
3
10
Process Reporting Screen
1 2 45 6
78 9
2: Case tab will contain all fields related to form
3: History tab will show the action taken on case
with comments
4: Attachment tab will show all
attached documents
6: Close case window and return back to
list of cases available
7: Take “Assign” action to move case
to next step
10: Section for attached documents
8: Search and View Online reporting
Cases
9: Sign-out from SMS application
5: Save case with current
changes
© 2011 IBM Corporation16 AI Ltd. DMS – SMS Online Reporting16
Multi Department Process Reporting (Flight Safety Group)
16
1: When Flight Safety Group login to application, they can select this in-basket which
will have cases ready for offline interaction of various
Dept.
2: List all application ready for assignment
2
1
Multi Department Process Reporting Screen
3 4 5 6 7
3: Generate SMS Analysis Report
4: Generate Old Analysis Report from
DMS
5: View uploaded Old Reports on DMS
6: Search and View Online reporting Cases
7: Sign-out from SMS application
© 2011 IBM Corporation17 AI Ltd. DMS – SMS Online Reporting17
Multi Department Process Reporting (Contd …)
17
1: Add supporting documents to case
3
10
Multi Department Process Reporting Screen
1 2 4 56
7 8 9
2: Case tab will contain all fields related to form
3: History tab will show the action taken on case
with comments
4: Save case with current
changes
5: Close case window and return back to
list of cases available
6: Take “Submit” action to move case
to next step
10: Section for attached documents
7: View uploaded Old Reports on
DMS
8: Search and View Online reporting
Cases
9: Sign-out from SMS application
© 2011 IBM Corporation18 AI Ltd. DMS – SMS Online Reporting18
Verify Reporting (Flight Safety Group)
18
1: When Flight Safety Group login to application, they can select this in-basket which
will have cases ready for verfication.
2: List all application ready for assignment
2
1
Verify Reporting Screen
3 4 5 6 7
3: Generate SMS Analysis Report
4: Generate Old Analysis Report from
DMS
5: View uploaded Old Reports on DMS
6: Search and View Online reporting Cases
7: Sign-out from SMS application
© 2011 IBM Corporation19 AI Ltd. DMS – SMS Online Reporting19
Verify Reporting (Contd …)
19
1: Add supporting documents to case
3
10
Verify Reporting Screen
1 2 4 5
6
7 8 9
2: Case tab will contain all fields related to form
3: History tab will show the action taken on case
with comments
4: Save case with current
changes
5: Close case window and return back to
list of cases available
6: Take “Submit” action to move case
to next step
10: Section for attached documents
7: View uploaded Old Reports on
DMS
8: Search and View Online reporting
Cases
9: Sign-out from SMS application
© 2011 IBM Corporation20 AI Ltd. DMS – SMS Online Reporting20
SAG Reporting (Safety Action Group)
20
1: When Safety Action Group member login to application, SAG Reporting in-basket will be shown. This in-basket will have cases ready for analysis
and submission.
2: List all application ready for assignment
2
1
SAG Reporting Screen
3 4 5 6 7
3: Generate SMS Analysis Report
4: Generate Old Analysis Report from
DMS
5: View uploaded Old Reports on DMS
6: Search and View Online reporting Cases
7: Sign-out from SMS application
© 2011 IBM Corporation21 AI Ltd. DMS – SMS Online Reporting21
SAG Reporting (Contd …)
21
1: Add supporting documents to case
3
10
SAG Reporting Screen
1 2 4 56
7 8 9
2: Case tab will contain all fields related to form
3: History tab will show the action taken on case
with comments
4: Save case with current
changes
5: Close case window and return back to
list of cases available
6: Take “Submit” action to move case
to next step
10: Section for attached documents
7: View uploaded Old Reports on
DMS
8: Search and View Online reporting
Cases
9: Sign-out from SMS application
© 2011 IBM Corporation22 AI Ltd. DMS – SMS Online Reporting22
Analyse Reporting (Analyst Group)
22
1: When Analyst Group member login to application, Analyse Reporting in-basket will be shown. This in-basket
will have cases ready for analysis and submission.
2: List all application ready for assignment
2
1
Analyse Reporting Screen
3 4 5 6 7
3: Generate SMS Analysis Report
4: Generate Old Analysis Report from
DMS
5: View uploaded Old Reports on DMS
6: Search and View Online reporting Cases
7: Sign-out from SMS application
© 2011 IBM Corporation23 AI Ltd. DMS – SMS Online Reporting23
Analyse Reporting (Contd …)
23
1: Add supporting documents to case
3
10
Analyse Reporting Screen
1 2 4 56
7 8 9
2: Case tab will contain all fields related to form
3: History tab will show the action taken on case
with comments
4: Save case with current
changes
5: Close case window and return back to
list of cases available
6: Take “Submit” action to move case
to next step
10: Section for attached documents
7: View uploaded Old Reports on
DMS
8: Search and View Online reporting
Cases
9: Sign-out from SMS application
© 2011 IBM Corporation24 AI Ltd. DMS – SMS Online Reporting24
View SMS Reports (Corporate SMS Group)
24
1: When Corporate SMS Group member login to application, View
SMS Reports in-basket will be shown. This role is not having direct
access to cases for process.
1
Analyse Reporting Screen
2 3 4 5
2: Generate SMS Analysis Report
3: Generate Old Analysis Report from DMS
4: View uploaded Old Reports on DMS
5: Sign-out from SMS application
© 2011 IBM Corporation25 AI Ltd. DMS – SMS Online Reporting25
Add Document
25
1: Click Add Document link to add supporting document to case
3
Add Document Screen
1
2
4
2: A new popup will open for browsing the
file location
3: Click OK to add document to case
10: Added document will be shown in this
section
© 2011 IBM Corporation26 AI Ltd. DMS – SMS Online Reporting26
Search & View Case
26
1: Click on Search link, it will open a new window containing SMS
folder
Search Screen
2
1
2: Click on SMS folder for available search templates
© 2011 IBM Corporation27 AI Ltd. DMS – SMS Online Reporting27
Search & View Case (Contd …)
27
1: Click on search template, a new window will open
Search Screen
2
1
2: The new window will have various fields as search
criteria
3
2: Click on Search button to execute search
© 2011 IBM Corporation28 AI Ltd. DMS – SMS Online Reporting28
Search & View Case (Contd …)
28
1: After clicking Search button , search results will be displayed
Search Screen
2 1
2: All search results will have column “Title”. Clicking on it will open the
case details in read-only
© 2011 IBM Corporation29 AI Ltd. DMS – SMS Online Reporting29
Search & View Case (Contd …)
29
1: After clicking title from search results , a new window will open
with case details
Search Screen
2
1
2: All the case related fields and supporting documents can be
viewed
3
3: Close the window
© 2011 IBM Corporation30 AI Ltd. DMS – SMS Online Reporting30
SMS Reports
30
1: Click on SMS Reports, it will open a new window for selecting the criteria for report generation
SMS Reports Screen
2
1
2: Click on SMS Report button for generating report
© 2011 IBM Corporation31 AI Ltd. DMS – SMS Online Reporting31
SMS Reports (Contd …)
31
SMS Reports Screen
2
1: User can see different request status and meta date
2: User will be able extract report data in Excel format by clinking on
this button
1
© 2011 IBM Corporation32 AI Ltd. DMS – SMS Online Reporting32
Old Investigation Reports
32
1: Click on SMS Reports, it will open a new window for selecting the criteria for report generation
Old Investigation Reports Screen
2
1
2: Click on Generate Report button for generating report
© 2011 IBM Corporation33 AI Ltd. DMS – SMS Online Reporting33
Old Investigation Reports (Contd …)
33
Old Investigation Reports Screen
2
1: User can see different request status and meta data
2: User will be able extract report data in Excel format by clinking on
this link
1
© 2011 IBM Corporation34 AI Ltd. DMS – SMS Online Reporting34
Case History
34
Case History Screen
1
1: User can on History tab for viewing case history
2: Case history with timestamp
2
© 2011 IBM Corporation35 AI Ltd. DMS – SMS Online Reporting35
View Old DMS Reports
35
View Old DMS Reports Screen
1
1: User can select the available report for viewing on DMS
2: A new window will open with reports folder on DMS where the old report
document uploaded.
2
© 2011 IBM Corporation36 AI Ltd. DMS – Voluntary/ Anonymous Reporting Processes
Thank You !
36