© 2011 by Genesis HealthCare Corporation. All Rights Reserved.

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© 2011 by Genesis HealthCare Corporation. All Rights Reserved.

Transcript of © 2011 by Genesis HealthCare Corporation. All Rights Reserved.

  • Slide 1

Slide 2 2011 by Genesis HealthCare Corporation. All Rights Reserved. Slide 3 DIRECTIONS After choosing the category/question, use the page down or arrow keys to go to the answer. Then click the Return to Jeopardy box in the bottom left corner of the answer slide, to return to the category page to pick your next question. At any point when you are ready to play round two, Double jeopardy, click on the star in the bottom right corner of the jeopardy categories slide. Click on the same star in the right corner of the round two jeopardy categories slide, to begin final jeopardy! Slide 4 ROUND ONE Slide 5 $100 $200 $300 $400 $500 $100 $200 $300 $400 $500 $100 $200 $300 $400 $500 $100 $200 $300 $400 $500 $100 $200 $300 $400 $500 $100 $200 $300 $400 $500 Slide 6 Slide 7 Return To Jeopardy Click the box! Slide 8 Slide 9 Return To Jeopardy Click the box! Slide 10 Slide 11 Return To Jeopardy Click the box! Slide 12 Slide 13 Return To Jeopardy Click the box! Slide 14 Slide 15 Return To Jeopardy Click the box! Slide 16 Slide 17 Return To Jeopardy Click the box! Slide 18 Slide 19 Return To Jeopardy Click the box! Slide 20 Slide 21 Return To Jeopardy Click the box! Slide 22 Slide 23 Return To Jeopardy Click the box! Slide 24 Slide 25 Return To Jeopardy Click the box! Slide 26 Slide 27 Return To Jeopardy Click the box! Slide 28 Slide 29 Return To Jeopardy Click the box! Slide 30 Slide 31 Return To Jeopardy Click the box! Slide 32 Slide 33 Return To Jeopardy Click the box! Slide 34 Slide 35 Return To Jeopardy Click the box! Slide 36 Slide 37 Return To Jeopardy Click the box! Slide 38 Slide 39 Return To Jeopardy Click the box! Slide 40 Slide 41 Return To Jeopardy Click the box! Slide 42 Slide 43 Return To Jeopardy Click the box! Slide 44 Slide 45 Return To Jeopardy Click the box! Slide 46 Slide 47 Return To Jeopardy Click the box! Slide 48 Slide 49 Return To Jeopardy Click the box! Slide 50 Slide 51 Return To Jeopardy Click the box! Slide 52 Slide 53 Return To Jeopardy Click the box! Slide 54 Slide 55 Slide 56 Return To Jeopardy Click the box! Slide 57 Slide 58 Return To Jeopardy Click the box! Slide 59 Slide 60 Return To Jeopardy Click the box! Slide 61 Slide 62 Return To Jeopardy Click the box! Slide 63 Slide 64 Return To Jeopardy Click the box! Slide 65 Slide 66 Return To Jeopardy Click the box! Slide 67 Slide 68 Slide 69 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 $200 $400 $600 $800 $1000 Slide 70 Slide 71 Return To Jeopardy Click the box! Slide 72 Slide 73 Return To Jeopardy Click the box! Slide 74 Slide 75 Return To Jeopardy Click the box! Slide 76 Slide 77 Return To Jeopardy Click the box! Slide 78 Slide 79 Return To Jeopardy Click the box! Slide 80 Slide 81 Return To Jeopardy (Family Medical Leave Act) Click the box! Slide 82 You are a supervisor in a center with union representation. You are presented with an issue dealing with a specific employment provision. You must not only refer to Genesis policy to make an informed decision, but to this as well. Slide 83 Return To Jeopardy (Collective Bargaining Agreement) Click the box! Slide 84 One of your employees has returned from an injury, and now may need a reasonable accommodation to perform the essential functions of her job. If you do not work with the employee to determine the nature of the request and take the appropriate action, you may be illegally discriminating under this law. Slide 85 Return To Jeopardy (Americans with Disabilities Act) Click the box! Slide 86 Slide 87 Return To Jeopardy (Fair Labor Standards Act) Click the box! Slide 88 If one of your employees tests positive for substance abuse, s/he can be offered an opportunity to be counseled by a representative from this third-party support area, which also provides resources to employees on topics such as, stress management, financial, and legal matters. Slide 89 Return To Jeopardy (Genesis Employee Assistance Program) Click the box! Slide 90 Slide 91 Return To Jeopardy Also acceptable: Vision, Core Belief, Promises) Click the box! Slide 92 Slide 93 Return To Jeopardy Click the box! Slide 94 Slide 95 The Genesis formula for success contains these 3 elements. (Hint: Our COO is credited with establishing this formula.) Slide 96 Return To Jeopardy Click the box! Slide 97 Slide 98 Return To Jeopardy Also acceptable: Feedback, Expectations Click the box! Slide 99 Ive been assigned to work with a new group. To build a strong team, I know its important to instill a unified commitment by establishing _______ ________ that are driven by the values adopted by the team. Slide 100 Return To Jeopardy Also acceptable: Behavioral Standards Click the box! Slide 101 I have an open position to fill and hiring the best is important. I need someone who shares our Core Values, has the right skills and experience to do the job, and who is the best _______ for the team, the department/center, the company. Slide 102 Return To Jeopardy Click the box! Slide 103 Im a leader of a center in a very rural setting. I know the Internet is vast and online advertising is the way to go to attract candidates, but I also know that many job seekers in my community rely on the newspaper to get their information. Therefore, it may be advantageous to use ________ ________ to solicit candidates for my open position. Slide 104 Return To Jeopardy Click the box! Slide 105 Ive been working with my Recruiter to identify and select potential candidates to interview for my open position. Im now ready to begin the interview process with 3 applicants. Its very important that I do this prior to meeting with each candidate. Slide 106 Return To Jeopardy (A manager should thoroughly review the job description, a candidates application & resume, & any screening notes or other information available to him prior to conducting the interview) Click the box! Slide 107 As part of the pre-work process, I will develop _________-__________ questions to elicit detailed responses about each candidates past experiences/behavior. This allows me to predict how a candidate will perform/behave in similar situations & if the candidate will be successful. Slide 108 Return To Jeopardy Also acceptable: Behavioral-Based, Open-Ended Click the box! Slide 109 Ive identified the most qualified person to fill my open position and Im preparing the formal offer letter now. I know there are FOUR key items I must include in the letter. Two of them are: ___________ & ___________. Slide 110 Return To Jeopardy What are: (any 2 of the following) Summary of Benefits? I-9 Employment Eligibility Verification Form? Salary or Wage Information? Effective Date of Hire? Click the box! Slide 111 Slide 112 Return To Jeopardy Click the box! Slide 113 You just had an employee tell you something that made you upset. If you respond based onthis, you may not think clearly, may pass judgment or blame, and you may find it difficult to build trust with the employee. Slide 114 Return To Jeopardy Click the box! Slide 115 One of your staff shared with you something that was bothering her. In order to get a clearer picture of the situation, you engage in active listening by paraphrasing and asking the employee questions that are open-_________. Slide 116 Return To Jeopardy Click the box! Slide 117 You realize that you are an introvert. One of your employees needs to have a coaching meeting, and you are aware that you may need to adapt your style to effectively coach him because he is this personality type. Slide 118 Return To Jeopardy Click the box! Slide 119 You notice that one of your employees is having trouble with a project. Before you determine your coaching approach, you make sure she has been given the right tools to learn, defined policies, and clear instructions, which are all kinds of this factor. Slide 120 Return To Jeopardy Click the box! Slide 121 You have some difficult news to share with your staff and you know it will upset them. As a leader, you also know it is your responsibility to be truthful, even though you may have to put out a few fires as a result. This is an example of living what Genesis Core Value? Slide 122 Return To Jeopardy What is H ONESTY and INTEGRITY? Click the box! Slide 123 Slide 124 Return To Jeopardy What is E NGAGED? Click the box! Slide 125 You aligned your departments/centers goals with the Companys strategic goals. As a leader, it is important to maintain focus and continually monitor and assess individual and team performance to ___________ those goals. Slide 126 Return To Jeopardy What is A CHIEVE? Click the box! Slide 127 Sally is a member of your team and shes done an outstanding job this quarter, going above and beyond for the residents in her care. Several staff also commented to you about her work. Sally is someone you definitely want to keep on your team. As a leader, it is important that you ________ and _______ Sallys efforts. Slide 128 Return To Jeopardy What is RECOGNIZE and REWARD? Click the box! Slide 129 THIS is something you often have very little of, trouble managing now and then, and when shared regularly with your employees, even in small amounts, is essential to build an effective team, strengthen relationships, develop employees, and improve performance. Slide 130 Return To Jeopardy What is T IME Click the box! Slide 131 Slide 132 Slide 133 Slide 134 I make the difference between ordinary and extraordinary performance. Genesis expects me to take care of our patients and customers, engage employees and hold them accountable for performance in accordance with the Genesis Core Values, Standards of Conduct, Regulations, Policies, Procedures & Standards of Practice. I do this by setting clear expectations, communicating regularly and effectively, providing feedback, motivating my team and modeling behavior. My clear vision, strong sense of mission, and deeply held core values guides employees behavior and motivates them toward successful outcomes. Slide 135 Slide 136 Congratulations! You are a Genesis MGT 101 Jeopardy Champion!!! 2011 by Genesis HealthCare Corporation. All Rights Reserved. Management 101