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© 2008 IBM Corporation
IBM Systems and Technology Group
© 2009 IBM Corporation
IBM System Storage – Entry and Mid RangePart 2
This document is for IBM and IBM Business Partner use only. It is not intended for customer distribution or use with customers.
IBM® System Storage™
IBM System Storage DS Family Storage Servers
200804 © 2009 IBM Corporation
CompetitionCompetition
IBM Systems and Technology Group
© 2009 IBM Corporation3 Sales Conference – DS3000 and DS4000 Intro
Agenda
Understand the purchase criteria for the Midrange Disk Marketplace Engage and win against competition:
Position DS4000 / DS5000 vs. HP EVA Position DS4000 / DS5000 vs. EMC CX4 series
Engage and win against competition: Position DS3000 vs. Dell / EMC AX4 Position DS3000 vs. HP MSA2000
Utilize IBM’s competitive strengths against competition’s weaknesses
IBM Systems and Technology Group
© 2009 IBM Corporation4 Sales Conference – DS3000 and DS4000 Intro
Mid-Range Competition
IBM Systems and Technology Group
© 2009 IBM Corporation5 Sales Conference – DS3000 and DS4000 Intro
Magic Quadrant for Midrange Disk Arrays, 2H08
What Magic Quadrant measures
– Relative strengths of vendors in the marketplace.
What it doesn’t tell
– Product's attractiveness
– Vendor's support capabilities
Use it for
– Ease concerns about a company's long-term financial viability
Don’t use it as the only source for
– Selecting a vendor
– Selecting a productSource: Gartner Research, Oct. 2008
IBM Systems and Technology Group
© 2009 IBM Corporation6 Sales Conference – DS3000 and DS4000 Intro
80% of the purchase decisions are driven by factors beyond product functionality and price
Product Attributes Vendor / Wrapper Attributes
Price
Performance
Reliability
Interoperability with existing IT environment
Latest features
Influencers
Internal and external influencers, press, analysts
Delivery
Delivery time, accuracy of forecast
Deployment
Installation services, customer set-up
Ownership
Warranty, call-home support, service responsiveness
Vendor Relationship
20% 80%
Storage Marketplace: Purchase Criteria
IBM Systems and Technology Group
© 2009 IBM Corporation7 Sales Conference – DS3000 and DS4000 Intro
HPQ EVA
IBM Systems and Technology Group
© 2009 IBM Corporation8 Sales Conference – DS3000 and DS4000 Intro
Recent HP Announcements – Game Changer?1. EVA6400/8400
1. More disk (FC, FATA, SSD)
2. More host ports
3. More cache
4. Additional virtualization capability
2. Same configuration limitations
1. Requires 8 drive enclosures to deliver true redundancy
3. Still easy to manage when everything is working perfectly, but…
1. Very difficult to tune
2. Requires great care & hours of time to just remove a failed disk
4. Performance information is sketchy
1. No industry standard benchmark submissions
IBM Systems and Technology Group
© 2009 IBM Corporation9 Sales Conference – DS3000 and DS4000 Intro
Evolution Of The Highest-End EVA Systems
October 2001 April 2003 May 2005 Feb 2006 June 2007 March 2009
EnterpriseVirtual Array
EVA5000 EVA8000 EVA8000 EVA8100 EVA8400
Max 168 disks Max 168 disks Max 240 disks Max 240 disks Max 240 disks Max 324 disks
FC disks only FC & FATA disks FC & FATA disks FC & FATA disks FC & FATA disksFC,FATA & SSD disks
Trays are FC-AL Trays are FC-AL Trays are FC-AL Trays are FC-AL Trays are switched Trays are switched
4 FC-AL drive ports 4 FC-AL drive ports 8 FC-AL drive ports 8 FC-AL drive ports 8 FC drive ports 12 FC drive ports
Backend is 2Gb/s Backend is 2Gb/s Backend is 2Gb/s Backend is 2Gb/s Backend is 2Gb/s Backend is 4Gb/s
HSV110 Cntlr HSV110 Cntlr HSV210 Cntlr HSV210 Cntlr HSV210-B Cntlr HSV450 Cntlr
Max 2GB cache Max 4GB cache Max 4GB cache Max 4GB cache Max 8GB cache Max 14/22 GB cache
4-2Gb/s host ports 4-2Gb/s host ports 8-2Gb/s host ports 8-4Gb/s host ports 8-4Gb/s host ports 8-4Gb/s host ports
IBM Systems and Technology Group
© 2009 IBM Corporation10 Sales Conference – DS3000 and DS4000 Intro
HP Enterprise Virtual Array Family EVA4400
– Solution for the mid-range customer
• Easy capacity expansion• Instantaneous replication• Simplified storage administration
– Scales up to 96 disks in 8 enclosures
EVA6400
– New controllers
– Includes back-end switch
– Scales up to 216 disks in 18 enclosures
EVA8400
– Solution for the enterprise customer
– More powerful controllers
• High performance, high capacity solution
– Scales up to 324 disks in 27 enclosures
HP positioning ofthe EVA Family
Do More with less
• Simplest to Operate with virtualization• Affordable expansion
Compete with:DS3400
SASCost
DS4700Performance
DS4800PerformanceGrowth
DS6800For mainframe
SVCVirtualization
IBM Systems and Technology Group
© 2009 IBM Corporation11 Sales Conference – DS3000 and DS4000 Intro
IBM
DS5300HP
EVA8400IBM
DS5100IBM
DS4800 HP
EVA6400IBM
DS4700
# of Host interfaces 16 8 16 8 6 8
Host Interface Speed 4-8 Gb/s FC 4 Gb/s 4-8 Gb/s FC 4 Gb/s 4 Gb/s 4 Gb/s
# of Drive channels 16 12 16 8 8 4
Drive Interface Speed 4 Gb/s 4 Gb/s 4 Gb/s 4 Gb/s 4 Gb/s 4 Gb/s
Max Theoretical BW 6,400 MB/s 3,200 MB/s 3,200 MB/s* 3,200 MB/s 3,200 MB/s 1,600 MB/s
Drive channel type Loop-Switch FC – AL Loop-Switch Loop-Switch FC – AL Loop-Switch
Drive module type Switched Switched Switched Switched Switched Switched
Drives supported FC, SATAFC, FATA,
SSDFC, SATA FC, SATA
FC, FATA, SSD
FC, SATA
Max # of drives 448 324 256 224 216 112
Max DATA cache 32GB 14/22 GB 16 GB 16 GB 8 GB 3.75 GB
Product Specification Comparisons
* Due to slower internal bus speed
IBM Systems and Technology Group
© 2009 IBM Corporation12 Sales Conference – DS3000 and DS4000 Intro
HP Midrange EVA - Strengths
Easy to manage (when everything is working correctly)
Supports 4Gb/s host ports
iSCSI option (through Gateway)
NAS option (through Gateway)
Support wide assortment of Operating Systems
One drive enclosure used for three drive types
Solid State Drives – 72 GB (min of 6, max of 8)
IBM Systems and Technology Group
© 2009 IBM Corporation13 Sales Conference – DS3000 and DS4000 Intro
HP Midrange EVA - Weaknesses
Limited flexibility and tuning due to current virtualization scheme
Management software required (separately priced)
Hardware packaging
– Expansion units hold maximum of 12 drives
– No SATA support for EVA
Lacks real world performance
– Will not submit SPC-1 benchmarks (IOPS) for EVA8x00 series
– IBM DS5000 delivers nearly 4x the SPC-2 (MB/s) of the EVA8x00
Very difficult to achieve HA configurations without big money
– Redundancy at drive enclosure level is difficult to achieve
IBM Systems and Technology Group
© 2009 IBM Corporation14 Sales Conference – DS3000 and DS4000 Intro
HP MSA2000
IBM Systems and Technology Group
© 2009 IBM Corporation16 Sales Conference – DS3000 and DS4000 Intro
Competing Against HPQ’s MSA2000
Basic System & Strengths MSA2000fc (fibre channel) & MSA2000i (iSCSI) SAS/SATA (intermixing within drive enclosure) Up to 48 drives (option for up to 99 drives for fc based
controller) 1GB Cache per controller RAID 0, 1, 3, 5, 6, 10, 50 Greater than 2TB LUNs Optional
– Snapshots (8 standard, upsell to 64 per system)– Clones
Should exceed performance of previous MSA systems
MSA2000i starting ~ $4,999; MSA2000fc ~ $5,999 (probably 1 controller w/o drives)
Install base of MSA systems = 120,000 per 451 group 3-4-08
Weaknesses Different Drive carriers than
HP’s SAS servers Does not yet support 1TB SATA
drives Does not share storage
management platform with EVA No UNIX support but HP-UX No SPC- or SPC-2 benchmarks SW warranty 90 days only
IBM Systems and Technology Group
© 2009 IBM Corporation17 Sales Conference – DS3000 and DS4000 Intro
DS3000 vs HP low end offerings
IBM Systems and Technology Group
© 2009 IBM Corporation18 Sales Conference – DS3000 and DS4000 Intro
Areas to focus on with HP
Software pricing
– Understand the terms and pricing for on-going support
Why no industry standard benchmarks?
– Only paper on the web is an internal test of SAS/SATA drives
Why no Solaris or AIX support?
Why is warranty different for SAS versus SATA drives?
IBM Systems and Technology Group
© 2009 IBM Corporation19 Sales Conference – DS3000 and DS4000 Intro
What To Anticipate From HP Heterogeneous storage virtualization
– HP has announced the introduction of Heterogenous Virtualization for 2009
– Will enable them to virtualize multiple EVAs in one system
– Will enable them to virtualize competing systems
• Combat this ability with proven success of SVC
Constant pressure regarding the EVA’s ease-of-use
– Combat this by discussing their numerous restrictions
– Combat this by pointing out their difficulties when things aren’t running perfectly on the EVA
Statements that the EVA has tremendous disk utilization via their internal virtualization process
– Combat this with EMC’s capacity documentation along with pointing out the inefficiencies of HP’s internal virtualization process
IBM Systems and Technology Group
© 2009 IBM Corporation20 Sales Conference – DS3000 and DS4000 Intro
Top 3 Takeaways For HP
IBM, not HP, has management that is easy to use but more importantly is also full-featured. IBM systems allow easy capacity upgrades and easy maintenance
IBM DS5000 storage, unlike HP EVA storage, provides maximum amounts of useable capacity. HP EVA’s much like NetApp FAS systems have poor useable capacity.
IBM, not HP, provides balanced levels of storage scaling & performance making them the best storage systems for corporate data-consolidation programs
20
IBM Systems and Technology Group
© 2009 IBM Corporation21 Sales Conference – DS3000 and DS4000 Intro
EMC CLARiiON CX4 Systems
IBM Systems and Technology Group
© 2009 IBM Corporation22 Sales Conference – DS3000 and DS4000 Intro
Introducing the CLARiiON CX4 Series
SERVICE LEVELS
SC
AL
AB
ILIT
Y
CX4-480 • Up to 480 drives• 16 GB cache• Standard 8 Fibre
Channel/4 iSCSI• Maximum 24 front-end
Fibre Channel and/or iSCSI
• Flash drives
CX4-960 • Up to 960 drives• 32 GB cache• Standard 8 Fibre
Channel/4 iSCSI• Maximum 32 front-end
Fibre Channel and/or iSCSI
• Flash drives
CX4-240 • Up to 240 drives• 8 GB cache• Standard 4 Fibre
Channel/4 iSCSI• Maximum 20 front-end
Fibre Channel and/or iSCSI
CX4-120 • Up to 120 drives• 6 GB cache• Standard 4 Fibre
Channel/4 iSCSI• Maximum 16 front-end
Fibre Channel and/or iSCSI
August 4,
2008August 4,
2008
IBM Systems and Technology Group
© 2009 IBM Corporation23 Sales Conference – DS3000 and DS4000 Intro
EMC Attempting To Establish Feature Leadership
EMC CX4 Features Virtual Provisioning Virtual LUN technology Quality of Service Mgr Analyzer Drive Spin Down RecoverPoint/SE Replication Manager SAN Copy SnapView MirrorView PowerPath SSD Power Calculator
Description Thin Provisioning Non-disruptive LUN mover Performance guarantee Performance tuning Pseudo MAID capability Near CDP (local & remote) Fast recovery for Exchange & SQL Migration Snapshots & Clones Remote Mirroring Failover & load balancing Only CX4-480 & CX4-960 Future Planning
IBM Systems and Technology Group
© 2009 IBM Corporation24 Sales Conference – DS3000 and DS4000 Intro
Top Five Features EMC PromotesStrengths Weaknesses Unique
Virtual Provisioning *–Built-in and always
available–Feeds perception & hype
–Limited Real world usability–Not for high-performance–Costly when used incorrectly–Disastrous when used carelessly
–No
Quality Of Service Mgr. SLA guarantee engine –Performance throttling software –Fairly
RecoverPoint/SE Near CDP capabilities for data
protection
–8TB license – costly–1TB increments – very costly–Separate GUI & learning curve
–Fairly
PowerPath
–Failover–Automatic Load-balancing–Disk encryption
Puts software load on servers Costly on CX4 Failover, multi-pathing & 1-click
load-balancing are free on DSxK Not needed with native solutions
Yes
Solid-State Drive–High performance–Low power
–Only on CX4-480 & CX4-960–Very expensive ($100,000+)–Requires a minimum of 3 disks–No intermix with any other drives
–No
* http://chucksblog.typepad.com/chucks_blog/2006/12/thin_provisioni.html
IBM Systems and Technology Group
© 2009 IBM Corporation25 Sales Conference – DS3000 and DS4000 Intro
EMC Makes Numerous Claims For New CX4 Systems New architecture
– EMC has moved from a 32-bit to a 64-bit FLARE OS
– Employing multi-core Intel-based processors
Better performance
– EMC says CX4 provides up to 2.5 times more processing power.
– CX4 delivers twice the scalability with support for up to 960 drives
– Delivers twice the memory and twice the LUNs
IBM Systems and Technology Group
© 2009 IBM Corporation26 Sales Conference – DS3000 and DS4000 Intro
Strength Through Results, Not Hype!
Applications DS5000 CX3/CX4
Oracle “Secure File” TestsDS5300Over 5,000MB/s from 1 system
CX3-40Slightly over 730MB/s from 1 system
Microsoft ESRP TestsDS530055,000 400MB Mailboxes @ .48 IOPS
CX4-480 42,000 400MB Mailboxes @ .48 IOPS
IBM DB2 TestingDS5300Over 5,000MB/s from 1 system
N/A
VMware mixed workloads
DS5300Exchange Oracle Database Web ServerBackup Job
All CX3 & CX4None
SPC-1 BenchmarkDS530058,158 IOPS with 256 drives (6ms)
CX3-4024,998 IOPS with 155 drives (25ms)
SPC-2 Benchmark (RAID 5)DS53004,818 MB/s with 128 drives
All CX3 & CX4No tests
SPC-2 Benchmark (RAID 6)DS53004,675 MB/s with 128 drives
All CX3 & CX4No tests <
3%
< 3%
IBM Systems and Technology Group
© 2009 IBM Corporation27 Sales Conference – DS3000 and DS4000 Intro
CLARiiON architectural limitations
What happens in case of a failure in one of the first five disks?
1. All write-caching disabled
2. The system goes into slow motion
3. Hot spare build up, worsens performance
4. The failed drive must be replaced
5. The failed drive must be fully rebuilt
IBM Systems and Technology Group
© 2009 IBM Corporation28 Sales Conference – DS3000 and DS4000 Intro
EMC Adopts IBM’s ‘Flat’ Pricing Model
CLARiiON CX4 software pricing has been greatly simplified to make the new CLARiiON series more sales-friendly. All the software titles are priced using a consistent, single-price-per-array model.
Due to the elimination of the Navisphere enterprise tier, Navisphere Analyzer is now sold stand-alone with a single price per array.
Note: RecoverPoint/SE CRR, CLR, and CDP products are limited to a specific amount of replicated capacity, either within the same array or between two CLARiiON arrays—one at each site.
– EMC/Dell – 8TB License
– EMC – 4TB, 8TB or 16TB License
EMC CLARiiON CX4 Software Ordering Information and Configuration GuidelinesJuly 17, 2008
IBM Systems and Technology Group
© 2009 IBM Corporation29 Sales Conference – DS3000 and DS4000 Intro
EMC’s CX4 Value Propositions
Take cost out of the business without sacrificing performance and scalability by consolidating twice the workload in a single system—optimizing storage capacity—and by protecting investments – DS5000 performance is superior in limited benchmarks
The CLARiiON CX4 series’ power-saving technologies help manage energy consumption and consolidate data storage. – DS5000 benchmarks reflect greater storage efficiency SPC-1 and SPC-2, therefore less energy. Intermix capability in enclosures yields redundancy with half the enclosures
CLARiiON CX4 systems provide industry-leading availability and protection by combining CLARiiON’s proven Five 9s availability with built-in support for concurrent local and remote (CLR) replication – DS5000 does suffer from Clarion issues of Write Cache Disablement and back end loss due to device failures (Known Clarion problems)
CLARiiON’s unique hardware and software capabilities and integration with VMware extends the value of virtualized server environments – VMWare is vendor neutral and IBM has strongly promoted VMWare. DS3000 AND DS5000 support VMWare
IBM Systems and Technology Group
© 2009 IBM Corporation30 Sales Conference – DS3000 and DS4000 Intro
DS4000/DS5000 Vs CX4 Performance Specs
IBMDS5300
CLARiiON CX4-960
IBMDS5100
CLARiiONCX4-480
DS4800Model 80
CLARiiONCX4-240
IBMDS4700
Random Performance – IOPS
Cache Reads 700,000 550,000 650,000 400,000 375,000 275,000 120,000
Disk Reads 98,000 (est. 256) 172,000 (est. 448)
75,000 (est 256)
115,000 (est 448)62,000 39,250
Disk Writes 25,000 (est. 256) 45,000 (est. 448)
20,000 (est. 256)
30,000 (est 448)16,000 9,350
Sequential Performance – MB/s
Cache Reads 6,400 5,500 3,200 3,000 1,326 2,500 1,550
Disk Reads 6,400 3,200 1,275 980
Disk Writes - CME 5,200 FSW 2,250 2,400 FSW 1,600 975 950 525 FSW
Theoretical Max System Bandwidth 6,400 3,200 3,200 3,200 3,200 1,600 1,600
CLARiiON performance numbers are best estimates based on statements in EMC’s latest CX4 PowerPoint presentations
Vendor
Number
s
Vendor
Number
s
IBM Systems and Technology Group
© 2009 IBM Corporation31 Sales Conference – DS3000 and DS4000 Intro
Dell/EMC AX4
IBM Systems and Technology Group
© 2009 IBM Corporation32 Sales Conference – DS3000 and DS4000 Intro
Dell / EMC AX4
AX4 Strengths FC and iSCSI versions available Single or dual controllers Supports Windows, Linux, and VMWare Can be controlled by Navisphere rather than just
Navisphere Express Support for up to 64 hosts and 60 drives (SAS or SATA)
AX4 Weaknesses Dell has slashed prices recently, but still over
$9000 for base unit Does not support:
► SAS drives without additional licensing► Expansion Units without additional licensing► more than 10 hosts without additional
licensing► More than 16 total Snapshots, no more than
1 per LUN► array-based clones
IBM Systems and Technology Group
© 2009 IBM Corporation33 Sales Conference – DS3000 and DS4000 Intro
DS3000 Competitive Attack Points against Dell/EMC
IBM Product Capability Dell/EMC
DS3000 offers both SAS and SATA drivesAX4 offers both SAS and SATA drives – requires additional licenses to support SAS drives ($$$)
SAS, iSCSI and FC host attachmentsiSCSI and FC only (no SAS host attachment)
DS3000 can scale up to 48 drives
AX4 scales up to 60 drives
AX4 requires additional licenses to connect to more than 10 hosts.
DS3000 performance is publishedNo 3rd party performance benchmarks available for AX4
2U packaging UPS required (additional 1U)
Attractively priced – 3 year warranty Check the warranty – is it the same?
IBM Systems and Technology Group
© 2009 IBM Corporation34 Sales Conference – DS3000 and DS4000 Intro
Areas to focus on with EMC
Software pricing
– Understand the terms and pricing for on-going support
Remote mirroring
– What is the cost in terms of host performance?
– What happens to multi-pathing support?
How many drives are needed?
– Do you really need 60 drives?
– Will the processors deliver scalable performance?
Why no industry standard benchmarks?
– Only paper on the web is an internal test of SAS/SATA drives
Is VMware part of your future?
IBM Systems and Technology Group
© 2009 IBM Corporation35 Sales Conference – DS3000 and DS4000 Intro
DS3000 vs Dell low end Storage
IBM Systems and Technology Group
© 2009 IBM Corporation36 Sales Conference – DS3000 and DS4000 Intro
DS3000 vs EMC offerings
IBM Systems and Technology Group
© 2009 IBM Corporation37 Sales Conference – DS3000 and DS4000 Intro
Competing Against EMC Assure Factual / Actual Comparisons
– Again: Review SPC Benchmarks with your customer • Focus your customer on EMC’s lack of public benchmark participation
– Provide reference accounts from the Customer Reference DB.– Encourage your customer to thoroughly check all references from all vendors
Back to Basics: meet customer’s business needs with a total solution– Bundle with Server and Tape when the customer’s requirements dictate
• “When IBM bundles storage with servers, you lose” .. From EMC salesbook – Clothe hardware with software and services – Combine with SVC wherever possible– Team with Solution Providers (ISPs)– Finance with IGF– Sell TCO advantages
• Do a 3-5yr TCO analysis comparison: uncover the hidden EMC re-occurring costs
Show IBM’s products as committed to SMIS open standards, and together with SVC will provide the customer with both device and vendor independence
IBM Systems and Technology Group
© 2009 IBM Corporation38 Sales Conference – DS3000 and DS4000 Intro
Top 3 Takeaways For EMC
IBM, not EMC, is the only vendor who has publicly proven the ability of their storage systems to handle high-performance VMware mixed workloads
IBM, not EMC, provides balanced levels of storage scaling & performance making them the best storage systems for corporate data-consolidation programs
IBM, unlike EMC, supports all facets of a solution:
– Low-cost heterogeneous storage virtualization
– High-performance storage
– Global service & support
– Tape systems
– Software
– Servers
IBM Systems and Technology Group
© 2009 IBM Corporation39 Sales Conference – DS3000 and DS4000 Intro
Final Thoughts:Selling Against Mid-Range/Entry Competition
IBM Systems and Technology Group
© 2009 IBM Corporation40 Sales Conference – DS3000 and DS4000 Intro
Selling against Competition
DS3K/4K/5K technical leadership– SPC-1 and SPC-2
benchmarks to demonstrate the IBM performance advantage
– SAN-wide virtualization– Dedicated storage ASIC– Dedicated data cache
DS3K/4K/5K TCO advantages– 1 year / 3 year warranty on HW and SW Storage
Manager included•Competitors charge for on-going SW support!!!
– Multi-path capabilities included– Maximizes useable capacity– Customer installation and Set-up
DS3K/4K/5K flexibilities– DACstore data-in-place update– Ease of Configuration
Dynamic features
IBM Systems and Technology Group
© 2009 IBM Corporation41 Sales Conference – DS3000 and DS4000 Intro
The Mid-Range Disk Marketplace is driven by:
– Price Sensitivity: All things being equal, they want to buy disk “on the cheap”
– Performance: They are as demanding as enterprise class customers that their applications get the best performance possible. The mid-range marketplace is where the major portion of the industry’s data explosion is happening.
– Reliability: Same as Performance. Their critical applications can not take a hit
– Interoperability with existing I/T environment:. The Mid-Range customer desires not to turn over his inventory with any degree of frequency as he adds capacity to match the explosive demand for data.
– Latest Features: Just about all the product features that mainframe customers have become accustomed to, is now needed by their mid-range counterparts
– Support and Service: They have become dependent on the vendors today. We must not let them down.
Mid-Range
These are the major purchase criteria for products in the Mid-Range
IBM Systems and Technology Group
© 2009 IBM Corporation42 Sales Conference – DS3000 and DS4000 Intro
DS4000/DS5000 Attributes (20% of Criteria):
– Lower TCO• DACStore • DS5000 Storage Manager • Dynamic features
– Validated with Brocade (McData), and Cisco SANs
– Fastest performance, 4Gb FCP on select models
Mid-Range
IBM DS4000 / DS5000 meets the Mid-Market Purchase Criteria
Vendor / Wrapper Attributes (80% of criteria):
– IBM Service Alert “call-home”
– Implementation services
– Training and Education (on-site and off-site)
– IBM offers “one stop shopping” for complete solutions (servers + storage + software + services + financing)
– System Storage Proven™ certification program
– IBM is the leader in storage virtualization
– Integration with IBM servers and software
• Integrated Backup for Devices (IBD)
– Access to IBM and LSI Logic experts
IBM Systems and Technology Group
© 2009 IBM Corporation43 Sales Conference – DS3000 and DS4000 Intro
You can position HP EVA vs DS5000 as follows:
– HP has not published any public benchmarks. What are they hiding?
• IBM performance is measured, not just an estimate
– 8400 requires HP to install, setup. IBM DS5000 is customer setup. Which indicates simplicity?
– Software pricing – what is free, what is billable, are there on-going costs?
Mid-Range
Use The IBM Competitive Strengths Against Competition’s Weakness
IBM Systems and Technology Group
© 2009 IBM Corporation44 Sales Conference – DS3000 and DS4000 Intro
You can position EMC CX4-Series vs DS5000 as follows:
– EMC refuses to participate in any public benchmarks. What are they hiding?
– CX4 models are slower than similar DS5000 systems, especially for larger configurations
– CX4 software is priced just like the DS5000 (flat priced software)
Mid-Range
Use The IBM Competitive Strengths Against Competition’s Weakness
IBM Systems and Technology Group
© 2009 IBM Corporation45 Sales Conference – DS3000 and DS4000 Intro
You can position DS3000 vs. HP MSA as follows:
► Consistent warranty terms – not focused at the part level
► Performance benchmarks – IBM participates
► Consistent packaging – No confusion over LFF or SF drives
► Supports Windows, Linux, Unix and VMware – HP support is less
Entry
Use The IBM Competitive Strengths Against Competition’s Weakness
IBM Systems and Technology Group
© 2009 IBM Corporation46 Sales Conference – DS3000 and DS4000 Intro
You can position DS3000 vs. Dell / EMC AX4 as follows:
► Performance benchmarks – why no participation with SPC?
► SAS, iSCSI and FC host attachments – EMC does not have SAS support
► Software pricing – compare to EMC
► Warranty terms
► Total cost over three years
► List price comparison
Entry
Use The IBM Competitive Strengths Against Competition’s Weakness
IBM Systems and Technology Group
© 2009 IBM Corporation47 Sales Conference – DS3000 and DS4000 Intro
DS3000 advantages that you can sell include:► Performance and throughput, proven in SPC-1 and SPC-2 benchmarks► SAS disks- Performance characteristic like FC disks► 4Gb/s FC or 4*3 Gb/s SAS► Top/down – Bottom/up cabling► DACStore► Dynamic features – Dynamic Array Expansion (DAE), Dynamic Volume
Expansion (DVE), Dynamic RAID Level (DRM) and Dynamic Segment Size Migration (DSS)
► Ease of management integrated in Storage Manager● compatible with and can be launched from the DS4000 Storage Manager
► Advanced functions - Storage system based snapshot and volume copy► Aggressive entry price point
Entry
Use The IBM Competitive Strengths Against Competition’s Weakness
IBM Systems and Technology Group
© 2009 IBM Corporation48 Sales Conference – DS3000 and DS4000 Intro
Review questions• The DS5000 family of products replaced which storage systems
• IBM FastT systems• N series• IBM Shark family of systems• DS4200,DS4700, and DS4800
• The DS3000 series can support the following drives?• SATA and SAS.• FC and FATA• SATA, FATA, and FC• All the above
• What is the key differentiating factors of the DS5000 from the DS4000 models?• An 8 gb/s transfer rate• Expansion units that can hold a total of 224 drives• A 4 gb/s transfer rate and FC drives only• Dual p5 570 processors
• What is the feature called that allows disk drives to store drive and volume information (metadata)? • Enhanced remote mirroring• Auto detect• DAC store region• Disk Vital product data
IBM Systems and Technology Group
© 2009 IBM Corporation49 Sales Conference – DS3000 and DS4000 Intro
Review questions• Name 2 key technology features of the DS5000 products?
• WORM and encryption• 24 “ rack support and tape support• EXP hot add and logical partitioning• EXP hot add and Dynamic Array Expansion
• What major application areas are viable for the SATA drives ?• Disk save/restore, archiving, and medical imaging• ERP and SCM• OLTP, ERP, and business intelligence• Insurance, financial and manufacturing
• Name 2 key competitive products to the DS5000?• HDS Apache and HP USP• EMC CX-40 and HP EVA 4400• HP Integrity and EMC DMX-3• HDS Tagamastore and HP AMS
• Name 2 new features of the DS5000• SSD and Power Systems i native attachment• 8 gb/s transfer rate and SATA drives• NAS and FC support• EXP5000 and dual controllers
IBM Systems and Technology Group
© 2009 IBM Corporation50 Sales Conference – DS3000 and DS4000 Intro
Additional informationAdditional information
IBM Systems and Technology Group
© 2009 IBM Corporation51 Sales Conference – DS3000 and DS4000 Intro
The CompeteCenter provide:Hotline support on IBM main competitorsCompetitive
Information On-site call call support Education Sales & marketing support
How to reach us ?Mail : [email protected]
Self service databasesCOMP for Business Partners: http://www.ibm.com/partnerworldCOMP for IBMers: http://w3.ibm.com/sales/competition
Need help ?
IBM Systems and Technology Group
© 2009 IBM Corporation52 Sales Conference – DS3000 and DS4000 Intro
Web Resources
IBM System Storage DS510 http://www.ibm.com/systems/storage/disk/ds5000/ds5100/
IBM System Storage DS5300 http://www.ibm.com/systems/storage/disk/ds5000/ds5300/
IBM System Storage DS4000: http://www-03.ibm.com/systems/storage/disk/midrange/
IBM System Storage DS3000: http://www-03.ibm.com/systems/storage/disk/entry/
IBM System Storage DS4000 Interoperability Matrix:
http://www-03.ibm.com/systems/storage/disk/ds4000/pdf/interop-matrix.pdf
IBM System Storage DS3000 Interoperability Matrix:
http://www-03.ibm.com/systems/storage/disk/ds3000/pdf/interop.pdf
IBM Independent Software Vendor Resource Library
http://www-03.ibm.com/systems/storage/solutions/isv/index.html#oracle
IBM Techdocs - Technical Sales Library
http://www-03.ibm.com/support/techdocs/atsmastr.nsf/Web/Techdocs
IBM Systems and Technology Group
© 2009 IBM Corporation53 Sales Conference – DS3000 and DS4000 Intro
Need help from LSI ?
AP Team
Name Title Geo E-mail Office # Mobile #
Raymond LeeIBM/LSI Leader
Greater China
[email protected] +852 28248808 +86 1311 3833348
Joffey QianBusiness
Development Executive
China [email protected] +86 10 8444 1321 +86 1391 1170795
Charles GongTechnical
Sales Executive
China [email protected] +86 10 8444 1309 +86 1391 0792731
Min JiangMarketing Manager
China [email protected] +86 10 8444 1318 +86 1350 1188989
BomSeok SeoTechnical
Sales ExecKorea [email protected] +82 2 3430 2815 +82 1 1282 5994
Steven ChewTechnical
Sales ExecASEAN [email protected] +65 6840 1863 +65 9105 8666
Bunji Kawanishi
Managing Director
AP [email protected] +81-3-5463-7824+81-90-3319-
1047
IBM Systems and Technology Group
© 2009 IBM Corporation54 Sales Conference – DS3000 and DS4000 Intro
IBM Internal Personnel Resources
Name Title Geography E-mail Office # Mobile #
Harold PikeDS StorageMarketing
World Wide [email protected] 877-234-2735 919-368-6207
Mike Kachmar Competitive World Wide [email protected]
David FranklinDir Storage Competitive World Wide [email protected] 919-543-5686 919-656-6483
IBM Systems and Technology Group
© 2009 IBM Corporation56 Sales Conference – DS3000 and DS4000 Intro
HP Claims for EVA Storage Systems
Ease of management
Intuitive user interface
High performance, high capacity and high availability
Solution saves time, space and management costs
IBM Systems and Technology Group
© 2009 IBM Corporation57 Sales Conference – DS3000 and DS4000 Intro
EVAs Aren’t Easy To Manage If Anything Goes Awry
Automatic isn’t always automatic
– If the storage system contains disk drives of different capacities, the SSSU procedures used do not guarantee that disk drives of the same capacity will be exclusively added to the same disk group. If you need to restore an array configuration that contains disks of different sizes and types, you must manually recreate these disk groups. The controller software and the utility’s CAPTURE CONFIGURATION command are not designed to automatically restore this type of configuration.
From QuickSpecs – HP StorageWorks Enterprise Virtual Array Family - Published June 19, 2007
Evidence that EVAs aren’t super easy
systems
Evidence that EVAs aren’t super easy
systems
IBM Systems and Technology Group
© 2009 IBM Corporation58 Sales Conference – DS3000 and DS4000 Intro
DS Storage Manager Simulator for DS4000/DS5000
DS Storage Manageris fully-featured yet amazingly easy to
use
DS Storage Manageris fully-featured yet amazingly easy to
use
IBM Systems and Technology Group
© 2009 IBM Corporation59 Sales Conference – DS3000 and DS4000 Intro
HP claims EVA8100is 24% faster thanthe previous EVA8000…
… but offers no public benchmarks for EITHER!
So, how fast is it?
Information in chart from URL -Information in chart from URL - http://h30099.www3.hp.com/configurator/catalog-storagemerged.asp
IBM Systems and Technology Group
© 2009 IBM Corporation60 Sales Conference – DS3000 and DS4000 Intro
IBM Has Proven Efficiency And Room To Grow
SystemsSystems SPC-1SPC-1IOPSIOPS
MaximumMaximumLatencyLatency CapacityCapacity RAIDRAID
LevelLevelTotalTotalPricePrice
DollarsDollars/ IOPS/ IOPS
# of # of DisksDisks
Max DisksMax DisksSupportedSupported
IBM DS5300 58,158 6ms 13.7 TBMirrorin
g$722,450 $12.42 256 448
IBM DS4800 45,015 15ms 6.8 TBMirrorin
g$627,538 $13.94 224 224
HPQ EVA8100 HP HAS NOT SUBMITTED ANY SPC-1 TESTS FOR THE EVA8100
DS4800DS4800
SPC-2SPC-2MB/sMB/s
SPC-2SPC-2Price/PerformancePrice/Performance
ASU CapacityASU CapacityGBGB
TotalTotalPricePrice
Data ProtectionData ProtectionLevelLevel
NumberNumberof Drivesof Drives
1,382 $156 4.3 TB / 4.4 TB $215,329 RAID 5 60
DS5300DS5300
SPC-2SPC-2MB/sMB/s
SPC-2SPC-2Price/PerformancePrice/Performance
ASU CapacityASU CapacityGBGB
TotalTotalPricePrice
Data ProtectionData ProtectionLevelLevel
NumberNumberof Drivesof Drives
4,818 $93.80 16.8TB / 18.7TB $451,986 RAID 5 128
4,675 $96.67 14.0TB / 18.7TB $451,986 RAID 6 128
IBM Systems and Technology Group
© 2009 IBM Corporation61 Sales Conference – DS3000 and DS4000 Intro
EMC Reports the EVA8100 has Limited Capacity*
HP EVA8400 IBM DS5100 IBM DS5300
Maximum # of disk\ drives 240 256 448
Maximum raw FC capacity 108 TB 115.2 TB 201.6 TB
Maximum useable capacity*
50.76 TB 80.64 TB 141.2 TB
• EMC performed capacity examinations to demonstrate the tremendous disparity between useable capacity in various storage systems
• EMC examined themselves, HP EVA and NetApp FAS systems
• IBM DS4000/DS5000 were not examined
• Observing EMC’s approach it is clear IBM systems would meet or beat the useable capacity of EMC CLARiiON systems
* http://chucksblog.typepad.com/chucks_blog/2008/08/your-storage-mi.html (August 28, 2008)
IBM Systems and Technology Group
© 2009 IBM Corporation62 Sales Conference – DS3000 and DS4000 Intro
EMC Reports EVAs Have Limited Capacity*
* http://chucksblog.typepad.com/chucks_blog/2008/08/your-storage-mi.html (August 28, 2008)
DS5000 systems
deliver 70+%
useable
capacityDS5000 systems
deliver 70+%
useable
capacity
IBM Systems and Technology Group
© 2009 IBM Corporation63 Sales Conference – DS3000 and DS4000 Intro
EVA Availability Is Subject To The Rule Of 8
A Virtual Disk Pool (VDP) can be as large as the entire storage system but cannot be any smaller than 8 drives in size
– Best Practices say “Should only have 1 VDP”
– If FC & FATA disks are used there must be at least two VDPs
– If databases are involved there must be multiple VDPs• To put Log Files into their own group you must create an 8-drive pool &
use 2 disks
Redundant Storage Sets (RSS) can be as small as 6 drives & as large as 11 drives but they always try to “lock in” at 8 drives
To achieve redundancy at the enclosure level, under RAID 5, an EVA must have 8 drive enclosures.
– An enclosure failure with fewer than eight drive trays will likely result in complete loss of data availability
IBM Systems and Technology Group
© 2009 IBM Corporation64 Sales Conference – DS3000 and DS4000 Intro
EVAs Are Tricky To Configure
HP limits what customers can do themselves
– “Installation of the Enterprise Virtual Array should be done only by an HP authorized representative.”
From QuickSpecs – HP StorageWorks Enterprise Virtual Array Family - Published June 19, 2007
There is nothing wrong with this, but it is evidence that
EVAs are not the super easy systems they are often
claimed to be
There is nothing wrong with this, but it is evidence that
EVAs are not the super easy systems they are often
claimed to be
IBM Systems and Technology Group
© 2009 IBM Corporation65 Sales Conference – DS3000 and DS4000 Intro
HP Recommends Only One Drive Type & Capacity
HP recommends using the same drive type (the same capacity) within a disk group because virtualization allocates space proportionate to the highest capacity drive within the group.
– FATA drives are designed for lower duty cycle applications such as near on-line data replication for back-up. These drives should not be used as a replacement for EVA's high performance, standard duty cycle, Fibre Channel drives. Doing so could shorten the life of the drive.
– A minimum of eight FATA drives are required in a configuration.
– Solid State Drives must be in a separate disk group
From QuickSpecs – HP StorageWorks Enterprise Virtual Array Family - Published June 19, 2007
IBM Systems and Technology Group
© 2009 IBM Corporation66 Sales Conference – DS3000 and DS4000 Intro
Maintaining HA In EVAs Requires A Lot Of Attention
Adding disk drives is not a simple matter like it is with DS5000
– Guidelines for adding disk drives
• When adding new disk drives to the storage system, you should ensure that the disk drives are installed in the correct positions to maintain availability (Rule of Eight coming into play)
• The disk drives should be distributed evenly across the disk enclosures. The number of disks a given type in each enclosure should not differ by more than one. For example, no enclosure should have two disks until all the other enclosures have at least one.
• Disk drives should be installed in vertical columns within the disk enclosures. Add drives in multiples of eight, completely filling columns if possible. Disk groups are more robust with the same number of disk drives in each enclosure.
From HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array user guide - Published June 2007
DS5000 is much easier
DS5000 is much easier
IBM Systems and Technology Group
© 2009 IBM Corporation68 Sales Conference – DS3000 and DS4000 Intro
What We Might Say About CX4 Value Proposition #1
Take cost out of the business without sacrificing performance and scalability by consolidating twice the workload in a single system—optimizing storage capacity—and by protecting investments.
This is everyone’s intention. The real question is whether they can achieve the objective with their new CX4 hardware and software. The DS5000 series clearly demonstrates the ability to handle massive workloads. Public benchmarks have taken guessing out of the equation and replaced it with fact.
– DS5000 series have demonstrated the ability to deliver balanced performance (IOPS & MB/s) for use in consolidating mixed workloads like Exchange, Oracle, SAP, SQL, VMware and others.
– DS5000 does more…with less. A better TCO with a faster ROI
IBM Systems and Technology Group
© 2009 IBM Corporation69 Sales Conference – DS3000 and DS4000 Intro
What We Might Say About CX4 Value Proposition #2
The CLARiiON CX4 series’ power-saving technologies help manage energy consumption and consolidate data storage.
Once again this is the objective that everyone is attempting to deliver. EMC has produced some nice tools but an examination of their systems help indicate they will likely cost their users more money in energy costs than systems from IBM
– IBM has greater storage efficiency (drive/controller performance)
• Proven with SPC-1 (IOPS) and SPC-2 (MB/s) results
• Doing more with fewer storage assets = lower energy use
– IBM allows drive intermixing within enclosures, thus enabling fully redundant configurations with ½ the enclosures
– IBM carries this same green message to servers for a total solution
IBM Systems and Technology Group
© 2009 IBM Corporation70 Sales Conference – DS3000 and DS4000 Intro
What We Might Say About CX4 Value Proposition #3
CLARiiON CX4 systems provide industry-leading availability and protection by combining CLARiiON’s proven Five 9s availability with built-in support for concurrent local and remote (CLR) replication.
This is clearly a strong thrust in EMC’s message and should be considered by anyone seeking maximum protection. However, this is the same message carried by IBM, HDS, HP and others. At this level of competition everyone is declaring Five 9s of availability and careful implementations will deliver that.
– DS5000 does not suffer from issues like…
• “Write Cache Disablement” due to a failed drive in the first enclosure
• “Write Cache Disablement” due to a failed power supply
• Loss of back-end due to unexpected loss of a FC loop
IBM Systems and Technology Group
© 2009 IBM Corporation71 Sales Conference – DS3000 and DS4000 Intro
What We Might Say About CX4 Value Proposition #4
CLARiiON’s unique hardware and software capabilities and integration with VMware extends the value of virtualized server environments.
VMware is the EMC buzzword. There are many users who have yet to implement VMware, but there are numerous users who have. This is an area of increasing importance and one in which IBM has assumed a leadership position.
– IBM is, and has been, one of the largest promoters of VMware.
– IBM DS3000, DS4000 & now DS5000 are supported by VMware
– IBM recently won a 2500 unit order based around VMware support
– IBM Enhanced Remote Mirroring with Site Recovery Manager solution
IBM Systems and Technology Group
© 2009 IBM Corporation72 Sales Conference – DS3000 and DS4000 Intro
What CLARiiON Puts On The First 5 Drives
Flare DatabaseSP A/B Boot Disks
Reserved
PSMWrite Cache Vault
0 1 2 3 4 5 6 7 8 9 A B C D E
Core Dump
6.2
GB
Consequences and best practices
For Performance reasons:
Don’t put user data on first 5 disks
For space utilisation:
Don’t include first 5 disks in user LUNs (Disks reduced by 6 GB)
For data integrity reasons:
Don't Split Raid Groups between first enclosure and other enclosures
Must be FC
33GB
33GB
For data-in-place upgrade reasons:
– Don’t put user data on first 5 disks
IBM Systems and Technology Group
© 2009 IBM Corporation73 Sales Conference – DS3000 and DS4000 Intro
CX Cache Scheme Causes Parity Issues
2+1 for redundancy = 33% parityoverhead
3+1 forRedundancy= 25% parity
overhead
CLARiiON CX System IBM DS4000 System
Don’t put data on first 5 disks
No enclosure redundancy
IBM Systems and Technology Group
© 2009 IBM Corporation74 Sales Conference – DS3000 and DS4000 Intro
CLARiiON CX4s Still Can’t Intermix Drives
CX4 drive enclosures support the following 4Gb/s drives:
SATA drives can’t be mixed with FC drives, because of issues with rotational vibration.
New 7,200 rpm SATA drives can be placed in the same drive enclosure with older 7k SATA drives,
5,400 rpm SATA drives can’t be mixed with 7k SATA drives.
EMC CLARiiON CX4 Series Ordering Information and Configuration Guidelines - July, 2008
Drive Size Drive Speed Drive Type
146GB 15,000rpm Fibre Channel
300GB 15,000rpm Fibre Channel
400GB 10,000rpm Fibre Channel
1TB 7,200rpm SATA II
1TB 5,400rpm SATA II
IBM Systems and Technology Group
© 2009 IBM Corporation75 Sales Conference – DS3000 and DS4000 Intro
Switched Point-to-Point Design
Controller Card A Controller Card B
Loop-Router Point-to-Point Design
Controller Card A Controller Card B
IBM Disk Expansion
The Pictures Look Alike, But They’re Not
Point-to-PointPoint-to-PointSwitchedSwitched
Cabled for RASCabled for RASIntermixingIntermixing
Point-to-PointPoint-to-PointSwitchedSwitched
Cabled for RASCabled for RASIntermixingIntermixing
EMC Disk Expansion
Point-to-Point Point-to-Point Loop-RouterLoop-Router
Daisy-ChainedDaisy-ChainedNo IntermixingNo Intermixing
Point-to-Point Point-to-Point Loop-RouterLoop-Router
Daisy-ChainedDaisy-ChainedNo IntermixingNo Intermixing
IBM Systems and Technology Group
© 2009 IBM Corporation76 Sales Conference – DS3000 and DS4000 Intro
IBM EXP810 And EMC DAEs Are Different
EXP810 is Point-to-Point
Improved RAS & Performance
EXP810 is switch-based
EXP810 has dual tenancy
– Multiple simultaneous data streams within the enclosure
EXP810 puts 16 drives in 3U
EXP810 supports 4Gb/s & 2Gb/s FC drives as well as 3Gb/s SATA-2 drives which have dual-path muxing, SATA-to-FC conversion and speed-matching technology to make the SATA drives 4Gb/s
Support FC+SATA intermixing
EXP810’s are interconnected via Top-Down, Bottom-Up cabling for advanced RAS
EMC DAE is Point-to-Point
Improved RAS
DAE is loop-router based
DAE has single tenancy
– Single data stream within the enclosure, just like loop trays
DAE puts 15 drives in 3U
DAE supports 4Gb/s & 2Gb/s FC drives as well as 3Gb/s SATA-2 drives which have dual-path muxing, SATA-to-FC conversion with speed-matching technology to make the SATA drives 4Gb/s
Can’t support FC+SATA intermixing
DAE enclosures are inter-connected via standard daisy-chained cabling
IBM Systems and Technology Group
© 2009 IBM Corporation77 Sales Conference – DS3000 and DS4000 Intro
Some Things About EMC’s RAID 6 To Remember
• Requires FLARE 26• Based on EVENODD algorithm• EMC claims it does not require recursive computations
Limitations: RAID group expansion (adding new disks to an existing RAID group) is
not supported. RAID group defragmentation is not supported. CLARiiON performance testing done with CX3-80 & FC disk drives EMC reports rebuild time for RAID 6 ~ 10% longer than for RAID 5 EMC reports that “RAID 6 has a disadvantage to RAID 5 and RAID 1/0 for
small, random writes and system write bandwidth performance, but other I/O profiles are not affected as significantly.
Besides “small random writes” (IOPS) & “system write bandwidth” (MB/s)… What else is there?
“EMC CLARiiON RAID 6 Technology” white paperPublished July 2007
IBM Systems and Technology Group
© 2009 IBM Corporation78 Sales Conference – DS3000 and DS4000 Intro
RAID 6 Done Right Means Safety & Speed
IBM’s Hardware RAID 6 P+Q EMC’s Software RAID 6 DP
Reads Same Same
Small (IOPS) Writes Advantage Slower
Large (Bandwidth) Writes Advantage Much Slower
Reconstruct 1 Drive Advantage Slightly Slower
Reconstruct 2 Drives Advantage Much Slower
Media Error During Reconstruction
Advantage Slower
SPC-2 public benchmark resultsdemonstrate IBM’s superior
RAID 6 performance2.55% difference onsequential performance
between RAID 5 & RAID 6
SPC-2 public benchmark resultsdemonstrate IBM’s superior
RAID 6 performance2.55% difference onsequential performance
between RAID 5 & RAID 6
IBM Systems and Technology Group
© 2009 IBM Corporation79 Sales Conference – DS3000 and DS4000 Intro
CLARiiON CX4: Energy Efficiency
Flash drive technology
– 98 percent better efficiency per IO compared to 15K Fibre Channel disks
Low power SATA II drives
– Consume 32 percent less energy compared to 7.2K SATA drives
Policy-based drive Spin Down
– Reduce energy for inactive drives while maintaining online access
Adaptive Cooling
– Dynamically adjust cooling based on system activity
EMC Power Calculator to accurately determine energy requirements
Consume Less Power and Cooling Resources
Power Calculator provides:Current draw and heat output
Annual operating cost
Weight and floor space
Sound levels
Power drops required
Correct, sort of, but
requires planning
Correct, sort of, but
requires planning
For VTL Product – by drive
enclosure
For VTL Product – by drive
enclosure
IBM has had this for many
years
IBM has had this for many
years
5,400rpm drives
5,400rpm drives
IBM Systems and Technology Group
© 2009 IBM Corporation80 Sales Conference – DS3000 and DS4000 Intro
This tool is designed to give you the help you need in competitive situations. It provides quick head-to-head comparisons between IBM System Storage products and major competitive storage products as well as how to overcome customer objections. It is a stand-alone tool which can be downloaded and used anywhere.
IBM System Storage Competitive Sales Tool