© 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential011608 1 Business Continuity...

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© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 011608 1 Business Continuity Moving from Disaster Recovery to Constant Availability Dan Kent Cisco Systems

Transcript of © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential011608 1 Business Continuity...

© 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential011608 1

Business ContinuityMoving from Disaster Recovery to Constant Availability

Dan Kent

Cisco Systems

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 2

Requirements for Constant Availability

Take an enterprise or system approach

It is not just about products - processes and operations are critical to true continuity

Embed as much resiliency in all components and systems as possible

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 3

TeleworkerTeleworker

Data CentersData Centers

Mobile ForceMobile Force

HQ / RegionHQ / Region

Holistic Approach to Continuance

Branch/Branch/Field OfficeField Office

U N I V E R S I T YU N I V E R S I T YU N I V E R S I T YU N I V E R S I T Y

CitizensCitizensInternetIntranet

Application Aware Network

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 4

Inte

gra

ted

Sec

uri

tyA Different Point of View

• Provide access to data through applications during normal and stress conditions.

• Ensure always on capability. Network as a utility in all conditions.

• Staff can perform their functions under various threat or suboptimal conditions

• Maintain critical communications within and between agencies, and to customers and the public

Business Continuance

ApplicationResilience

CommunicationResilience

NetworkResilience

WorkforceResilience

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 5

ScenarioScenario SolutionSolution TechnologiesTechnologies

• Reliable, fault-tolerant hardware

• WAN redundancy

• High-speed, integrated load balancing

• Advanced integrated security

• Network operations;optimized design;fault and anomaly

detection mitigation;training;best practices

Loss of Headquarters orCampus

Loss of Data Center

Security Alert (Worm/Denial of Service [DoS])

High-Availability Networking

Optimized Network Design

Organization-WideIntegrated Security

Network Resilience

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 6

ScenarioScenario SolutionSolution TechnologiesTechnologies

• Continuous Data Protection/Continuous Data Remote Replication (CDP/CRR) 

• DWDM/CWDM

• Small Computer Interface over IP (iSCSI)/Fibre Channel over IP

• Application load balances/Global sight selector

• Stateful Failover

• Nonstop forwarding

Loss of Data Center

Loss of Application Server

Point Failure

Data Center Mirroring

Application Balancing/Failover

High-Availability Hardware & Design

Application Resilience

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 7

ScenarioScenario SolutionSolution TechnologiesTechnologies

• IP Communications (Call-Processing Resilience)

• Integrated Mobile Communications

• IP Call Centers (Call-Center Redundancy)

• Quality of Service (QoS)

• Remote Management

Loss of Central Office

Loss of Call Center

Loss of PBX/Key System

Distributed Central Office-Based Voice

Gateways

Distributed Call Centers

Distributed Call Processing

Survivable Remote Telephony

Communication Resilience

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 8

ScenarioScenario SolutionSolution TechnologiesTechnologies

• Secure Wireless LAN

• IPSec VPN

• IP Communications

• Remote Management

Flood/Fire/Terrorism Loss of Physical Structure

Inclement WeatherWorkforce Cannot Go to Office

Sick Child/Car Wont StartIndividual Cannot Go to Office

Workforce relocation To Another Facility

Dispersed Workforce

Workforce Telecommuting

Workforce Resilience

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 9

Teleworker/ Teleworker/ Mobile ForceMobile Force

Data CentersData Centers

U N I V E R S I T YU N I V E R S I T YU N I V E R S I T YU N I V E R S I T YAIRPORTAIRPORT

Public/CitizensPublic/CitizensCampusCampus

DWDM/CWDMCDP/CRR

Server Load Balancing

Virtualization

Virtual COOP (teleworker) solution

VPN/Soft Phone Solution

SSL VPNs, Global Sight Selector

Application and content caching,redundant links

HA designUC deployment

HA Campus design HA WAN

Integrated Security Integrated UC

Nonstop forwarding

Cisco Solution for Continuance

Branch/Branch/Field OfficeField Office

End-to-End Integrated Architecture

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialFederal 011608 10