© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-1 Chapter 14 Employment Interviewing...
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Transcript of © 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-1 Chapter 14 Employment Interviewing...
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-1
Chapter 14Chapter 14
Employment Interviewing and
Follow-up Messages
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-2
Succeeding in a Telephone Screening Interview
Succeeding in a Telephone Screening Interview
Keep a list near the telephone of positions for which you have applied.
Have your résumé, references, note pad, and a calendar handy.
If caught off guard, ask if you can call back from the telephone in your office.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-3
Preparing and PracticingPreparing and Practicing
Investigate the target organization. Know the leaders, company products, finances, goals, competition, accomplishments, setbacks.
Study the job description. How do your skills and accomplishments fit the position?
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-4
Preparing and PracticingPreparing and Practicing
Practice answers to typical interview questions. Become familiar with your best responses.
Expect to explain problem areas on your résumé.
Build interviewing experience with less important jobs first.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-5
Preparing and PracticingPreparing and Practicing
Videotape or tape record a practice session to see how you come across.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-6
Sending Positive Nonverbal Messages
Sending Positive Nonverbal Messages
Arrive on time or a little early. Be courteous and congenial to everyone. Introduce yourself to the receptionist and
wait to be seated. Dress professionally. Greet the interviewer confidently. Wait for the interviewer to offer you a chair.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-7
Sending Positive Nonverbal Messages
Sending Positive Nonverbal Messages
Control your body movements. Make frequent eye contact but don't get
into a staring contest. Smile enough to convey a positive attitude. Sound enthusiastic and interested–but
sincere.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-8
Fighting Job Interview Fears
Fighting Job Interview Fears
Practice interviewing as often as you can, particularly with real companies.
Prepare 110 percent. Know how you will answer the most
frequently asked questions. Be ready with your success stories. Rehearse your closing statement.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited. Ch. 14-9
Fighting Job Interview Fears
Fighting Job Interview Fears
Take deep breaths, particularly before the interview.
Remember that during some parts of the interview, you will be in charge. This should give you confidence.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Five Important Areas Employers Will Probe Five Important Areas Employers Will Probe
Communication skills. How well do you present yourself and your ideas?
Attitude. Do you have a positive attitude about yourself and your career?
Aptitude. Do your educational training and general life experiences qualify you for this position?
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Five Important Areas Employers Will Probe Five Important Areas Employers Will Probe
Potential. How do your attitude and aptitude combine to contribute to this company?
Motivation. What are your short- and long-term career goals? Why do you want this job?
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Answering Interview Questions Effectively
Answering Interview Questions Effectively
Use the interviewer's name occasionally. Be sure you understand the question asked.
If necessary, clarify vague questions by asking questions of your own, such as "By __ do you mean __?"
Use proper English and enunciate clearly. Avoid answering with a simple "yes" or
"no."
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Answering Interview Questions Effectively
Answering Interview Questions Effectively
Aim your answers at key requirements for the job and at characteristics that interviewers seek: expertise, competence, communication skills, and enthusiasm for the job.
Do not lie. Don't be a "know-it-all." Don't be overbearing,
overly aggressive, or conceited.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Answering Interview Questions Effectively
Answering Interview Questions Effectively
Never make derogatory statements about your present or former employers.
Show what you can do for the company; avoid an attitude of "What can you do for me?"
Don't inquire about salary, vacations, and bonuses until the interviewer raises the issue or until you are offered the position.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Ten Standard Interview Questions
Ten Standard Interview Questions
What would you like to tell me about yourself?
Why do you want this job? What best qualifies you for this job? What are your key strengths? What are your weaknesses?
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Ten Standard Interview Questions
Ten Standard Interview Questions
What did you like and dislike about your last job?
Do you consider yourself a team player? Why?
What are your career goals? Where do you expect to be five years from
now? What salary do you expect to receive?
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Ten Good Questions forYou to Ask
Ten Good Questions forYou to Ask
What will my duties be? Do you have a written job description for
this position? What is it like working here, in terms of
the people, management practices, work loads, expected performance, and rewards?
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Ten Good Questions forYou to Ask
Ten Good Questions forYou to Ask
What training programs does this organization offer?
What are the possibilities for promotion? What is the first problem that needs the
attention of the person you hire? What is the organizational structure, and
where does this position fit within it?
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Ten Good Questions forYou to Ask
Ten Good Questions forYou to Ask
Who would be my immediate supervisor? What is the salary for this position? When will I hear from you regarding
further action on my application?
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Closing a Job Interview and Following Up
Closing a Job Interview and Following Up
When the interviewer signals the end of the interview, stand up and shake hands.
Find out what action will follow. Ask, "When can I expect to hear from you?"
After his or her reply, say “If I don't hear from you by then, may I call you?"
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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Closing a Job Interview and Following Up
Closing a Job Interview and Following Up
Take notes on the interview as soon as you leave.
Alert your references that they might be called.
Write a thank-you letter to the interviewer. Remind the interviewer of your visit. Show that you really want the job and that you are qualified for it.
© 2007 by Nelson, a division of Thomson Canada Limited.© 2007 by Nelson, a division of Thomson Canada Limited.Ch. 14-
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