© 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management...
-
Upload
edward-fox -
Category
Documents
-
view
217 -
download
0
Transcript of © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management...
![Page 1: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/1.jpg)
© 2006, Educational Institute
Chapter 13 Function Rooms and
Meeting Setups
Convention Management and ServiceSeventh Edition
(478CSB)
![Page 2: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/2.jpg)
2© 2006, Educational Institute
Competencies forFunction Rooms and Meeting Setups
1. Describe function rooms and how they are managed.
2. Identify various meeting room setups and describe when each is commonly used, summarize how function rooms are broken down, describe meeting rooms of the future, and explain why it is important to monitor function room usage.
![Page 3: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/3.jpg)
3© 2006, Educational Institute
Function Room Assignments
Made by CSM with meeting planner and with approval of director of sales
Criteria• Room size and capacity under required room setup• Type of event/presentation style• Room location with regard to traffic• Room location with regard to who’s next door
(continued)
![Page 4: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/4.jpg)
4© 2006, Educational Institute
Function Room Assignments
Timing• Tentative assignments at point of booking• Definite assignments at least 60 days before event• Some planners require definite assignments in
contracts
(continued)
![Page 5: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/5.jpg)
5© 2006, Educational Institute
Function Room Size and Layout
Use these criteria for choosing a size in room assignment:• Expected number of attendees• Room setup• AV equipment• Lectern or head tables• Clothes racks, props, tables, or handouts• Coffee service
(continued)
![Page 6: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/6.jpg)
6© 2006, Educational Institute
Function Room Size and Layout
Put similar meetings back to back.
Remember additional items for meeting rooms:• Pads and pencils• Ashtrays• Water glasses and pitchers• Place cards• Handout materials
(continued)
![Page 7: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/7.jpg)
7© 2006, Educational Institute
Setup, Breakdown, and Function Room Charges
Timetable for Setup and Breakdown
• Allow enough time
• Inform planner if current schedule does not allow enough time
(continued)
![Page 8: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/8.jpg)
8© 2006, Educational Institute
Setup, Breakdown, and Function Room Charges
Function Room Charges• Vary by property and according to amount of
business the group brings• Can be used to compensate for discounted
guestroom rates• Maintain a firm list of rates• Many properties have sliding scales based on
guestroom pickup• Charge for function rooms if guestroom revenue
does not cover setup, cleanup, and teardown costs
(continued)
![Page 9: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/9.jpg)
9© 2006, Educational Institute
Release Dates, Multiple Groups,and Employee Procedure Manuals
Release Dates• Set in letter of agreement or contract
Simultaneous Meetings• Most properties host more than one
group at a timeUse of Function Rooms by Others
• Avoid booking competing groups for the same time
• Planners may want control of space• Small property’s advantage
(continued)
![Page 10: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/10.jpg)
10© 2006, Educational Institute
Release Dates, Multiple Groups,and Employee Procedure Manuals
Employee Procedure Manuals
• Includes meeting room setups and setup procedures
• Houseperson training and job description
• Update periodically to include new furniture, equipment, and procedures
(continued)
![Page 11: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/11.jpg)
11© 2006, Educational Institute
Scaled Drawings and Function Room Furniture
Scaled Drawings• Have one of each function room for in-house use• Include much detail• Include doors, windows, pillars, elevators,
electrical outlets, and obstructions• Include ceiling height and capacity in the most
popular setups
(continued)
![Page 12: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/12.jpg)
12© 2006, Educational Institute
Scaled Drawings and Function Room Furniture
Function Room Furniture• Criteria: strength and durability, ease of handling,
ease of storage, flexibility, comfort• Chairs• Tables: Velcro-backed draping, snap-drape skirting• Platforms: use carpeting and skirting if platforms are
worn• Lecterns: table and floor; permanent light fixtures;
built-in speakers; AV controls
(continued)
![Page 13: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/13.jpg)
13© 2006, Educational Institute
Auditorium or Theater Setup
• Chairs set up in rows facing the speaker• First row should be 6 feet from edge of head
table or platform• Center aisle most common, but use of two aisles
increasing• Aisle size regulated by code: usually 6 feet for
large groups; 4 or 5 feet for smaller groups• Variations on theater style: semicircular with
center aisle; V-shaped
![Page 14: © 2006, Educational Institute Chapter 13 Function Rooms and Meeting Setups Convention Management and Service Seventh Edition (478CSB)](https://reader036.fdocuments.net/reader036/viewer/2022082505/56649e005503460f94ae8f45/html5/thumbnails/14.jpg)
14© 2006, Educational Institute
Monitoring Function Room Usage
Calculate cost of leaving function space unused
Track the following:• Function room occupancy by meal period• Types of functions• Use of guestrooms by function groups• Popularity of individual banquet menu items• Sales revenue per square foot of function space• Average banquet check by type of function• Pattern of unused times and days• Average number of persons by type of function