אימרות שירות לקוחות 1 If You Don’t Take Care of Your Customer, Somebody Else...

1 אימרות שירות לקוחות

If You Don’t Take Care of Your Customer,

Somebody Else Will.


Always Give People

More Than They Expect.


Marketing Is People

Not Just Numbers.


Give The Customers A

Good Reason To Come Back


You Can’t Be Number One By Doing

What Everybody Else Is Doing.


Loyalty Is A Two Way Street

Don’t Expect It, If You Don’t Give It.


Don’t Be Afraid To Go Out On A Limb

That’s Where The Fruit Is.


You’ll Always Miss 100% Of

The Shots That You Don’t Take.


The Customer’s Perception Of Good Or Bad Service

Is The Best Measure OfYour Success Or Failure.


Own The Problem, Own The Customer.

Lose The Problem, Lose The Customer.It’s That Simple!


Customers Don’t Make Up Stories About Your

Business. You Do.

What Are Your Customers Saying About You?


There Is No Traffic Jam

On The Extra Mile


Service Has To Be A Forethought

Not An Afterthought


If It Isn’t Obvious To The Customers

Then It Is Irrelevant


Does This Make It Easier Or More Difficult

To Take Care Of The Customer?


You Can Dream, Create, Design, And Build The Most Wonderful Place In The World

But It Requires People To Make It A Reality


To Give Real Service, You Must Add Something Which Cannot Be Bought

Or Measured With Money

And That Is Sincerity And Integrity


When Dealing with The Customer

You Are Only As Good As Your Last Encounter


To Be Successful

You Have To Have Your Heart in Your Business,

And Your Business In Your Heart.


The Hallmark Of Systems That Scale The Highest Peaks Of Quality Service

Are Simplicity And Relevance


Service Is a Feeling

You Know It When You Get It


It’s Not Customer Service

It’s Customer Help


Fabled Service Consists of Ordinary People Doing Ordinary Things

In Extraordinary Ways


It Is Only When You Exceed Customers’ Expectations

That You Have Provided Exceptional Service


If You’re Not Serving the Customer

You’d better Be Serving Someone Who Is.


Employees Will Treat Your Customers

The Same Way That They Have Been Treated By You.


Service Is Not About Making Promises Or Grand Statements

It Is All About Keeping The Promise.


Quality Service Is A Matter Of Trust

Between the Company And The Customer

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