Knowledge Syndication - Heather Richards

Customer experience: Multichannel strategy and transforming performance

Knowledge is Power! - Solutions to help you deliver superior online experiences

Knowledge is Power! - Best practices for leveraging Knowledge in your contact centre

Tim Wade (Smith and Co.) - Defining Customer Experience

From drawing board to delivery - How to effectively manage change within your organization

HR Professionals waste a third of their day - Infographic

Transversal Marketing for Banks 2013 Presentation

Transversal social-media-monitoring-webinar

Michelle Noyes - Connecting people to knowledge: The foundation for delivering great service

Transversal social media monitoring overview (october 2012) revised

Carnival UK Case Study - improved service, engaged staff and reduced costs

Digital City Peterborough - Richard Godfrey

Transversal Product Showcase

Knowledge Management Simplified

Utility Warehouse Knowledge Presentation - Bryan Hay

Innovating The Customer Experience - Shaun Smith

Welcome Presentation - Transversal Client and Partner Summit 2015