IBO Finals Notes

MRKT 55030 - Week 5 - Delivering

MRKT 55030 - Week 3 - Service Quality and the Gaps Model - Assessing an Organization's Service Delivery Strategy

MRKT 55030 - Week 1 - The Concept of Services

IBO MBA 58001 Syllabus Spring 2 - Dahlberg

IBO notes

MRKT 55030 - Week 4 - Customer Expectations and Perceptions of Service Offerings

MRKT 55030 - Week 2 - Service Offerings; Technology-Aided Service Delivery;