Business wants stickiness - is interpretation the glue they're looking for?
Perceived atmosphere - a tool for quantifying visitor perceptions of the exhibition environment
Design Factors in the Museum Visitor Experience
Social media seminar
Forrest interpreter as_advocate
Measuring Visitor Perceptions of the Exhibition Environment
Interpretation 101: making your collections meaningful
Making the most of Corporate Social Responsibility and Volunteer-collected visitor data
Forrest state of design 2011