Chapter 1
Chapter 10
Chapter 12
Chapter 13
Chapter 14
Chapter 15
Chapter 18
Chapter 19
atkinson6e_ppt_ch01 REVISED.ppt
Chapter 20
Chapter 21
Kotler Mm13e Tif 01
Kotler Mm13e Tif 02
Kotler Mm13e Tif 18
Case 05 Johnson
Case 13 Jordan Telecom Group
Case 14 Yahoo!