hvac (Autosaved)

Handout- Intro to Call Center

Welcome Speech

Written Test

Welcome Remarks

History of the BPO Industry in the Philippines

Introduction to Call Center

Hand Out Tongue Twisters

Handout- Intro to Call Center_2016

Module3 the Schwa

Course Outline_new- Call Center

Call Center Terminologies

Hand Out2 English Pronunciation

Industries Benefited by Call Center Industry

Hand Out Active Listening

Hand Out Effective Response

Hand Out Service Mentality

_Descriptions_ESL 20 Advanced Reading

Work Ethics Revised