Dealing with stupid requests*
Freshdesk Arcade - Gamify Your Helpdesk
MobiHelp - Improve user engagement and boost play store ratings
How We Scaled Freshdesk To Take 65M Requests/week
Social Support With Freshdesk
Gamification Tour
Freshdesk Customer Feedback
Freshdesk's Brand New In-Sync App for Facebook
Secret Sauce to Customer Support - Best of 2014
5 ways to improve Twitter support
When your favorite characters become support agents
How To Lose A Customer In 10 Minutes
7 deadly sins of customer support
Guide to writing a perfect knowledge base article
Gmail for customer support
How to not sound like a robot in your email notifications
7 Ways To Train Yourself To Be The Next Awesome Support Rep
How to write awesome emails that customers love
Five tips for writing perfect tech support emails
