Deloitte's global powers of consumer products 2012
Customer lifetime value in service contracts (christoph heitz)
Accenture report everyday bank
Accenture 2014-college-graduates-survey
OU-paper Promoting and assessing value creation in communities and networks. a conceptual framework
Capgemini consulting role of digital in media mix
Effective use of social software in education casestudies
Service innovation yearbook 2009-2010
The future of journalism
Insead/Logica: are you innovation ready
A meta analysis and review of online learning studies
Children of the digital revolution
2013 09 edukata 1.0 the innovative learning activitity design toolkit
UK Higher education commissioner report regulating higher education
Everyone is an art director Trendbook 1
The future of learning preparing for change
Pearson social-media-survey-2012-color
In studio recipes-for_systemic_change
Deloitte global powers of consumer products 2013
European commission report no .4 the smart guide to service innovation en