The problem isn’t your creative… it’s how you get your insight

Mind the BRIC - How to successfully conduct open innovation projects in bric markets

Coca cola project shopper 360 (ESOMAR 2011)

FACE Rapid Response Research

MRS Brand Research Conference

Keith Walker - Marketing To Men

From Data to Insights: how to build accurate customer insights from online conversations (Face / O2 UK Case study)

Agile, adaptive customer intelligence using social media by Jess Owens

Esomar Axe Skincare Crowd Innovation

Co creation inverting the innovation process

Augmenting Brands

Planning On Passion - Adaptive Planning In Media

Stepchanging Our Dialogue with Youth

A Rough Guide to Online Research Communities and Community Management.

Esomar The "Co-Creation Revolution" Unilever

Managing co-creation

Insight Generation Process

Return on engagement

A New Era of Engagement

Heavy, Messy, Misleading: How Big Data is a human problem, not a tech one