Social Business and Social CRM

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Estudo de Caso na TMN | Grupo PT - Programa RP's: Member-Get-Member no programa Trainees PT

CRM Acceleration Lisbon 2010 - Como tornar a sua empresa Social

CRM Acceleration Lisbon 2010 - Implementação de CRM: Planear o Sucesso

CRM Acceleration Lisbon 2010 - A3ES SI

CRM Acceleration Lisbon 2010 - Garanta o sucesso do SugarCRM na sua empresa

CRM Acceleration Lisbon 2010 - O Futuro da Internet e da Web 2.0

CRM Acceleration Lisbon 2010 - Caso de Sucesso: Zmar ECO Campo Resort 5*

Conversations Between Customers & Vendors

How Collective Intelligence killed the Intranet - Only to re-create it

CRM Acceleration Lisbon 2010 - SugarCRM & the Open Cloud

Success with Your Social Media Engagement

Its All About Conversations

Give to Get: Choreographing the Customer Experience

Digital Personalisation: Growing Revenue Faster with Digital Experiences That Convert

The Full Potential of Marketing Automation

Marketing Automation: Nurturing the Customer Lifecycle

Integrating Human and Digital Touchpoints through the Customer Lifecycle

Consumer Marketing Automation – The Next Horizon