Measuring success in Healthcare

Future Solutions from Qualitative Big Data

Translating Patient Experience into Health System Improvement

Future Solutions in Customer Experience & Retention

Transforming the Patient Experience HISA EHealth NSW

Building a Sustainable, Patient-Centred Healthcare System

How Do We Revitalise our Broken, Fragmented System Into a Sustainable and Integrated One?

Leading Success from Purpose - St George Hub June 2016

Patient-Centred Care: What does it take to improve the Patient Experience?

Energesse MES Australian Healthcare Week - mar2016

6E framework workshop Patient Experience & Coice Conference 2016