State of the Social Media Nation

Delvinia - The Social Shopper

The Canadian Multichannel Shopper

The Mobile Shopper

Opera America Electronic Media Forum Case Study: The COC Live Broadcast

Reality of Mobile in Canada - March 2011

eDemocracy and Citizen Engagement: The Delvinia Report on Internet Voting in the Town of Markham

9 Questions Clients are Asking us About Customer Journey Mapping

Listening through Customer Insights

Getting Mileage Out of Your Dashboard - Net Gain 7.0

The Reality of a Constantly Changing World: Some Research Highlights

RBC and HBC Mobile Research Case Studies

State of the Mobile Nation

From Monologue to Dialogue

Delvinia coc case-story-2011-04-14

The Social Shopper: A Lens into the future of Retail Experiences

Vol1: Managing The Hype - The Reality of Mobile in Canada - Appendix

Why Someone You Manage will Eventually be Your Boss

Mapping Manulife's Direct to Consumer Path-to-Purchase

Digital Metrics - Presentation to Schulich School of Business