2011 SBS Sydney | Kevin Tate, Putting Facebook to Work Effectively
Social Business Design
2010 | Defining Social CRM
2.0 Adoption Council 2011 Salary Survey
2011 London SBS | JP Rangaswami, Nature Doesn't Do SLA's
2011 SBS Sydney | Martin Stewart-Weeks, The Resilient State: Smarter, Connected
Dachis Group Super Social 2012
2011 SBS Singapore | Nicholas Gruen, The Coming Revolution in Data
Current State of Social Engagement Inside The Large Enterprise | Engagement @ Scale Report
Social Business Journal - 7 Campaign Insights from Red Bull Stratos
2011 London SBS | Stuart McRae, Jam to Action
2011 SBS Singapore | The Social Business Landscape in China
Employee Advocacy
2011 London SBS | Charles Hull, Social Marketing to Millenials
2011 SBS Sydney | Janelle Amet, Social Media: Enabling Employees in a Globally Integrated Enterprise
2011 Austin SBS | JP Rangaswami, Nature Doesnt Do SLAs
Webinar: Black Friday Winners and Losers 2012 (@DachisGroup)
Social Business By Design - Chapter 5
Attributes of a Socially Optimized Business