Big Data Monetization in Telecoms
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Risk-based Asset Management: Tomorrow's Business Intelligence Today
Top 3 Mistakes Companies Make When Trying to Improve Customer Experience
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Transforming negative sentiment into a winning customer experience
Using Research to Improve Internal Email
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A new layer of transparency in financial services – the CFPB Consumer Complaint Database
Using Text Mining to Combine Unstructured Data with Structured Data
Transforming Customer Experience: Strategies for Success
Customer Experience as a Competitive Advantage in Home Lending
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Using social media to increase the value of sponsorships (Case Study: JP Morgan Chase)
Webinar: Increase Customer Acquisition and Cross-sell with Predictive Analytics
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WEBINAR: Leveraging CFPB Complaint Database Analysis to Improve Customer Experience