Collective effects, University of Oslo, Erik Adli, University of Oslo, August 2014, [email protected], [email protected].
CONFIDENTIAL1 Today we will review “Percents”. CONFIDENTIAL2 Let’s Warm up: 1) ¾ x ¼ =2) 3/5 ÷ 1/4 = 3) 5/6 x 2/5 = 4) ½ ÷ ¾ =
Chapter 9 Help Desk Operation Introduction. Chapter 9 Learning Objectives n Describe a help desk and a typical help desk organization n Describe the call.