Yammer & SharePoint - Vancity's Enterprise Social Journey

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A case study presented at a recent SharePoint Summit in Vancouver, BC. See inside Vancity's social intranet - built on SharePoint 2010 - and their journey into Yammer.

Transcript of Yammer & SharePoint - Vancity's Enterprise Social Journey

Successful Collaboration with SharePoint & Yammer

Deanna Button – Digital Marketing Specialist, Vancity

www.sharepointsummit.org

Deanna Button Digital Marketing Specialist Vancity Credit Union @dbutton | deanna_button@vancity.com

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Introductions

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About Vancity

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It is the biggest

Credit Union in Canada.

Started with 14 members,

1 location and…

$22 dollars in assets in

1946.

It has more than 500,000 members,

$17 billion in assets, 2,500 employees and

64 locations.

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Vancity’s approach to social

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Designing a Social Intranet

Vancity’s insite

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Welcome to Insite: SharePoint 2010

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Social features on your intranet

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insite

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insite

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insite

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Why Yammer? A new channel for Vancity

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Why Yammer?

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The social functionality people were used to outside

of the office Dialogue & discussion across the

organization

Individual control of content – specialized

for groups

Innovation. Ideas from anywhere

in the company, without hierarchy.

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Yammer at Vancity

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Yammer

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Before you launch

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Meet with the stakeholders about concerns

Address security: usage policy, monitoring & passwords

Announce & provide materials to get started

Make sure there is engaging content & a help group

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Integration by Illusion

Links & search

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Our first YamJam

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Key learnings

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Find an opportunity to hang your hat on.

Rely on support from Microsoft, the YCN & your peers.

Socialize and advocate. Identify opportunities. Nudge people. Badger people. Support people.

Seek out your advocates, champions and super-users.

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Where do your use cases fit?

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Where are we now?

Yammer adoption

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Achievements

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50% of employees have now activated their account on Yammer in 6 months and more than half of those engaged

All new employees exposed to Yammer and the Intranet social tools in Orientation Immersion

First YamJam was held with 100 posts and 33 active voices in 1 hour

CEO and key members of the executive personally trained on Yammer and posting

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What’s next? Future uses for Yammer

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What’s next?

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Finding more use cases for front-line staff

Innovation

Member insights

Engagement

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Questions?

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Thank you for your attention! This presentation will be available on the

Vancouver SharePoint Summit website a few days after the event.

Please rate this session! Fill out the survey form