Post on 02-Apr-2022
December 4, 2019
Why join PQA system?
Achieving Performance Excellence
By: Director Lilian Salonga
DTI- Competitiveness Bureau
03 December 2019
• PQA promotes Performance Excellence
which is an integrated approach for
performance management
• Patterned after the Malcolm Baldrige
National Quality Award (MBNQA) of the US
• PQA is the highest level of national
recognition for exemplary organizational
performance
What you need to know about PQA?
• Pursuant to the country’s effort to be globally competitive
• Improve Q and P for the pride of recognition while
obtaining a competitive edge through improved
performance or business results
• Specific guidance on how to manage Q thru available
information on how Winning organizations were able to
change their culture and achieve eminence.
What’s in it for us?
How will my company benefit?
Thorough evaluation and review
by experts & panel of assessors
Feedback Report to guide
organization’s quality
& productivity Improvement
Outside perspective of
organizations Strengths and
Opportunities for Improvement
Benchmark for exceptional
management practices
Performance Results achieved
What you need to know about PQA?Presidential Award Mandated by law EO 448, 1997
Heroes Hall, Malacanan Palace, Manila | 24 October 2018
2015-2017 PHILIPPINE QUALITY AWARD
CONFERMENT CEREMONY
Performance Excellence Model
BUILT on a set of core values and concepts…
embedded in systematic processes…
…yielding performance results.
PQA Core Values &
Concepts
Organizational Learning &
Agility
Managing for Innovation
• Innovation is no longer strictly the purview of R&D units but is important
for all aspects of operations and work systems
• Innovation may arise from other organizations and other human
resources that do not normally work together to achieve breakthroughs
• It is making meaningful changes to improve work systems, services,
programs with the purpose of creating new value for your stakeholders
• Identifying strategic opportunities and taking intelligent risks become part
of the learning culture
Organizational Learning and Agility
• Success in today’s ever-changing environment demands continual
learning and agility especially in light of Industry 4.0
• Disruptive events are happening more frequently and organizations must
be capable of making changes on a shorter time cycle
• Organizational learning includes both continuous improvement of existing
approaches and significant change or innovation, leading to new goals,
policies, and programs
• It can also be achieved through strategic partnerships which might offer
complementary core competencies
SCORING
SYSTEM
CategoriesPoint
Values
1. Leadership 120
2. Strategy 85
3. Customer 85
4. Measurement, Analysis and
Knowledge Management90
5. Workforce 85
6. Operations 85
7. Results 450
TOTAL 1,000
PQA CRITERIA
Agriculture
Manufacturing
• Pharmaceutical Medicines
• Consumer / Industrial Goods
• Foods / Processed Foods
• Electronics
Services
• Educational Institution
• Healthcare Institution
• Financial Institution
Construction
Other Sectors
National Government
Agencies
Local Government Units
State Universities and
Colleges
Government Financial
Institutions
Others
PRIVATE
SECTOR
PUBLIC
SECTOR
AWARD & RECOGNITION
LEVELS
PHILIPPINE QUALITY AWARD
for Performance ExcellenceDemonstrate management excellence to improve and
build outstanding results and excellent system
Recognition for PROFICIENCY
in Quality Management
Demonstrate significant progress in building sound
processes
Recognition for MASTERY
in Quality ManagementDemonstrate superior results clearly linked to robust
management system
Recognition for COMMITMENT
to Quality ManagementDemonstrate serious commitment to improvement to
achieve quality excellence
HIGHEST LEVEL OF EXCELLENCE
PQA RECIPIENTS PER LEVEL OF RECOGNITION (AS OF 2018)
LEVEL 1
Recognition for Commitment
to Quality Management
• Private – 31 Recognitions
• Public – 20 Recognitions
PQA RECIPIENTS PER LEVEL OF RECOGNITION (AS OF 2018)
LEVEL 2
Recognition for Proficiency
In Quality Management
• Private – 22 Recognitions
• Public – 5 Recognitions
PQA RECIPIENTS PER LEVEL OF RECOGNITION (AS OF 2018)
LEVEL 3
Recognition for Mastery
In Quality Management
Private – 5 Recognitions
Public – 1 Recognition
LEVEL 4
Philippine Quality Award
For Performance Excellence
Private – 1 Awardee
PQA Application Fees
PhP 50,000.00
For medium to large
organizations, Provinces,
Cities and Class 1-2
Municipalities, Line Agencies,
GOCCs and GFIs
PhP 30,000.00
For small organizations,
Class 3-6 Municipalities, and
regional branches of Line
Agencies
TESTIMONIAL
• The Philippine Quality Award (PQA) program is a valuable instrument to demonstrate exemplary performance. Its framework is of great help especially on the integration and linkage of systems and processes of an organization.
• In PCIEERD, the PQA program through its framework and criteria helps us realize areas for improvements in terms of achieving performance excellence. It also helps us identify our strengths and weaknesses. As one of the high ranking officials of PCIEERD who experienced the preparation of the application to the PQA program, I can say that we cannot sit on our laurels. We need to raise the bar by aligning and improving our systems and processes towards quality service.
ENGR. RAUL C. SABULARSEDeputy Executive DirectorDOST-PCIEERD
QUANTIFIABLE RESULTS FROM SOME RECIPIENTS
Land Bank of the Philippines
2015 Recognition for Proficiency in Quality Management
December 4, 2019
http://www.pqa.dti.gov.ph
PQA Program |L inkedInfb.com/Phi l ippineQual i tyAward
Twi t ter.com/pqa_phpqa@dt i .gov.ph
cb@dt i .gov.ph
(02) 8890-4889