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Why Cloud Workforce Optimization?

Eliminate the most complex, costly and time-consuming aspects of your Workforce Optimization solution and experience the cloud -- a hosted environment that simplifies

operations and cuts expenses.

KEY BENEFITS

CUSTOMIZED DEPLOYMENTS

SAVE MONEY NOW

PRODUCT AVAILABILITY

FLEXIBILITYFAST IMPLEMENTATION

SCALABLE LICENSES

VERSION CONTROL

More than

There will be an

N+N REDUNDANCY

of organizations will have personal data on IT systems they dont own or control.

VIRTUAL APPLIANCE ON CUSTOMER SITE

GEOGRAPHICALLY REDUNDANT DATA CENTERS

EXPERT REAL-TIME MONITORING OF PLATFORM

%

%

65

11

of enterprise IT organizations will commit to Hybrid Cloud

Shift in IT budget from

CLOUD DELIVERYTO

In the Next Year...

PREDICTED HOSTED CONTACT CENTER MARKET GROWTH

2017

2012

2011$1.561 billion

$1.761 billion

$3.162 billion

By 2019, Gartner predicts

90%

Sourceshttp://centrinetcorp.com/2015/03/17/infographic-release-cloud-predictions-2015/ http://www.inin.com/resources/Documents/Frost-and-Sullivan-Cloud-Contact-Center-Trends.pdfhttp://www.gartner.com/newsroom/id/2513615

About Adtech GlobalAdtech Global delivers solutions to help businesses improve customer service operations and maximize workforce efficiency through cloud and premise-based workforce optimization (WFO) software, customized hardware, and managed and professional services. As a Verint partner, Adtech Global provides consulting, training, support and implementation services as well as actionable monitoring/alert services and speech analytics consulting programs.

IN-HOUSE

HostedSaaS Private HybridPremise system hosted

in a datacenterMulti-tenant Private rack space System managed on

customer site

CLOUD DATA CENTERS ARE SECURE