Whose needs are you meeting?

Jan BurnsChair National Dignity Council

Dignity in our hearts, minds and actions

45% of carers have given up work to care Many more are stretched to breaking point trying to juggle work and family life.61% of carers have faced depression because of their caring role – Many are on duty around the clock unable to maintain a life of their own.

49% of carers are struggling financially because of their caring role. – many live with constant worries about money as well as the person they are looking after. www.carersuk.org.uk

Ten Dignity Challenges.

HAVE ZERO TOLERANCE TO ALL FORMS OF ABUSE

SUPPORT PEOPLE WITH THE SAME RESPECT AND COMPASSION THAT YOU WOULD WANT FOR YOURSELF OR A MEMBER OF YOUR FAMILY!

TREAT EACH PERSON AS AN INDIVIDUAL BY OFFERING A

PERSONALISED SERVICE.

LISTEN AND SUPPORT PEOPLE TO EXPRESS THEIR NEEDS AND

WANTS

RESPECT PEOPLE’S RIGHT TO PRIVACY

ENABLE PEOPLE TO MAINTAIN THE MAXIMUM POSSIBLE LEVEL OF INDEPENDENCE, CHOICE AND

CONTROL

ENSURE PEOPLE ARE ABLE TO COMPLAIN WITHOUT FEAR OF

RETRIBUTION

Hear the patient!

Speak the truth!      

Act with compassion!

Challenge Poor PracticeNo two days are the same. It’s rewarding – and there are demanding and challenging aspects.

• What would you do if you saw or heard something that seemed like bad practice to you?

• This training module has been developed to support you to think through the situation and consider the steps to take.

• It contains practical advice, case studies and a list of useful resources.

• http://www.nwdignity.co.uk/

ENGAGE WITH FAMILY MEMBERS AND CARERS

ASSIST PEOPLE TO MAINTAIN CONFIDENCE AND A POSITIVE SELF-

ESTEEM

Photo by Quinn Dombrowsky, available under a Creative Commons attribution license.

ACT TO ALLEVIATE PEOPLES LONELINESS AND ISOLATION

Purpose of Dignity Champions

• Ensuring everyone using health and social care services has their basic human rights upheld in a respectful and dignified manner.

• Making sure dignity, compassion and respect is at the heart of everyday practice and isn’t an addition to it.

• Promoting independence, well-being and quality of care /life• Empowering people• Making time to actively listen and understand the views and

experiences of citizens• Stand up and challenge disrespectful behaviour and attitudes

rather than just tolerate it.• Act as a good role model by treating other people with respect

particularly those who are less able to stand up for themselves• Speak up about Dignity to improve the way that services are

organised and delivered• Influence and inform colleagues.

SPICES

Social

Physical

Intellectual

Cultural

Emotional

Spiritual

Sign up now go to: www.dignityincare.org.uk Facebook group– Dignity in Action