What’s Your Playlist?

Diane LewisYasmin Tirado-ChiodiniChris Boothe

Today’s Tunes

Can You Hear Me Smile?

Elevating Our Schools

Mark-It Urgent!

Epathways – What’s Your Playlist?

Do You Remember?

iTunes

The Choice is Yours

iSchool

ePathwaysCHOICE

Brick and Mortar Virtual Blended

Accelerate Deepen Decelerate

College Career Certifications

Time Pace Space

Specialties Internships Experiences

21st Century Individualized Relevant

A GLOBAL PERSPECTIVE FORePATHWAYS

A Presentation to Seminole County Public Schools by

Yasmin Tirado-ChiodiniAttorney at Law and Community Representative

P.O. Box 622249 Oviedo FL 32762 Tel. (407) 733-3625 Yasmin@Tirado-Chiodini.com

Global Educational TrendsGlobal trends are challenging conventional educational models. There is a decided tendency to meet diverse student needs through diverse educational options or ”pathways”.

• Accelerating change - Global, knowledge-based and innovation-based societies are quickly rendering obsolete what has been previously learned.

• Focus on preparation for future jobs (progressively rewarding individual creativity).

• Quality of learning can be enhanced by individualized (student-relevant) education and technology.

• Decentralization - Technology has eliminated social, economic, geographical and physical boundaries.

• Longer life-spans require more opportunities for life-long learning.

• Students with diverse personal circumstances require flexible access to learning opportunities, schedules and venues, e.g., home, workplace, community learning center, as well as traditional campus-based institutions.

ePathways “ROI”• Adaptive academic preparation that focuses not just on

current, but also future needs (e.g., preparation for future jobs)

• Caters to individual personal situations

• Provides enhanced time and place flexibility

• Promotes student retention

• Enhances economic impact

• Promotes better quality of life

An Interdependent Stakeholder Framework

Parents and Students

Programs and Policy

Counselors and

Teachers

Focus on Customer Service

A Customer-Oriented Education Delivery Framework

Sales, Marketin

g & Customer

Service

Consumers

Policymakers/Program Dev.

Counselors and Teacher

Parents and Stude

ntsProduct/Service

Development

Effective Promotion, delivery and

customer support

Successful education

Recommendations: Flexibility is Key!

• Education Centered on Customer Service: Emphasis on Communication, Service and Support– Communication:

• Communicating the different educational pathways or options to students and parents

• Communicating the value of the different educational options to parents and students

• Actively help the customer decide what pathway may work best for them

– Requirements Customer Satisfaction Assessment:• Discovering new student needs and potential solutions to those needs, and

relay this information to program developers. e.g., Does the market need our products? Are they satisfied with the existing products? What new options do they need?

– Support: • Resources for counselors and teachers to learn about and support the

ePathways product delivery. (e.g. training and development; incentives)

• Invest in Change Management Strategy!